Your Business Manners Matters

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Your Business Manners Matters

• Jude Fernando
• ENG 393

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• Your Business Manners Matters, an article by
  Loretta Di vita

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• Does business manners really matters
• - Yes, it matters in all business
  environments from the mailroom to the
  boardroom.
• Most people are aware of their general
  behavior but some dont care about the whole
  issue of manners as it relate to the business
  domain.

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• According to Di Vita, good business manners are
  like good table manners.
• She talks about the embarrassing moments
  like
• A VP drinking from her finger bowl
• An account executive who mistakenly
  chew a warm napkin thinking it as a
  spring roll

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• How table manners and business manners are
  similar?
• If you dont have good table manners it
  could lead to an embarrassing moment like those
  examples. And if you dont have good business
  manners you will not be able to cooperate with
  the business world. Every move you make is
  important when you are dealing with your boss,
  clients or anybody that matters.
• It is like the proverb says-
  Action speaks louder than words

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• How and why this could effect corporate world?
• -People like to do business with people they
  like or people who like them. Thats why many
  companies spend big training dollars on
  businesses etiquette and intercultural
  communication to help their employees learn about
  the worldly ways of their global associates.

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What matters most?

• - It is important to pay attention to our
  behaviors. Because we have to impress our bosses,
  clients, and other stakeholders. It effects our
  reputation and success.

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Conclusion.

• Successful business people agree that people
  skills (business manners) are what carry a
  business transaction from simple idea to a done
  deal.
• So what does table manners has to do with
  business manners?
• Theoretically, small gestures at the
  table are indicate of behavior in the business
  arena.

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Wok Cited

• http//blackboard.umbc.edu/webapps/portal/frameset
  .jsp?tabcoursesurl/bin/common/course.pl?course_
  id_19307_1

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• Thank you!