Keeping Learning Fresh

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Keeping Learning Fresh

• Jonathan Kettleborough
• Corollis
• www.corollis.com

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Can you hear me?
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Question

• Do you have a need to keep your content fresh
  for your learners?
• Yes or No

4
Question

• Do you honestly feel you know how to approach
  the issue of keeping content fresh?
• Yes or No

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• In my day, the principal concerns of
  university students were sex, smoking dope,
  rioting and learning. Learning was something you
  did when the first three werent available.
• Bill Bryson

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What were going to do. .

• Why have training programmes at all?
• Types of media/intervention
• Development considerations
• Lifecycle of a training programme
• Need for continuous change
• Framework for success
• Some examples

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Todays process
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Whats New

• Not much!!
• Very few new landmark ideas in last 10 years
• Peter Senge The Fifth Discipline
• Hamel Prahalad Competing for the Future
• Kaplan Norton The Balanced Scorecard

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Why bother with training?
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Why bother with training?

• Legal requirements
• New product/process
• New staff
• New equipment
• Change
• Quality and competition
• Etc.
• Making the best better TopGun

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What media/interventions might you use?
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Media/Intervention Types

• Paper/handouts
• Workbooks
• Job Aids
• Books
• On the job
• Workshops
• Lectures
• Courses
• Coaching

• Audio
• Video
• Web
• Intranet
• Extranet
• CBT
• Multimedia
• E-learning
• E-surrounds

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Development Considerations?
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Development Considerations?

• Target audience large or small
• Resources available time, money, infrastructure
• Speed of build
• Speed of deployment
• Cost of non-conformance
• Past successes
• Usually dealt with via TNA

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Youve got your programme

• So, whats next?

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Programme Lifecycle
Usage
Launch
Steady State
Rapid Uptake
Decline
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Continuous Review
Try
Test
Embed
Change
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Herding Cattle
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Programme Lifecycle
Usage
Launch
Steady State
Rapid Uptake
Decline
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Great, but how do we know were doing the right
things and adding value in the right place?
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Framework for Success

• its all about PRIDE
• Promotion
• Relevance
• Instructionally sound
• Demonstrating value
• Effective

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Extending the Lifecycle
Usage
Launch
Steady State
Rapid Uptake
Decline
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Media Flexibility change

• All media is flexible but some is more flexible
  than others!
• Generally speaking, the more inflexible, the
  higher the cost of change
• Costs associates with change, test, deploy each
  have their own issues

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Flexibility Measure
Inflexible
Flexible
Costs
Time
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Media Flexibilitysituation dependent

• Paper/handouts
• Workbooks
• Job Aids
• Books
• On the job
• Workshops
• Lectures
• Courses
• Coaching

• Audio
• Video
• Web
• Intranet
• Extranet
• CBT
• Multimedia
• E-learning
• E-surrounds

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Transitioning Media

• Videos dont have to remain videos
• Disparate elements can become connected
• Static media can be uplifted

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Question

• Do you use videos within your training mix?
• Yes or No

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Question

• Do you wish you could easily re-use those videos
  in online materials without having to worry about
  bandwidth, technology and accessibility issues?
• Yes or No

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Original Video
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Reworked Video
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Rapid Stills
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Rapid Stills
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Rapid Stills
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Disparate Elements

• Linking intranet materials
• Linking internet materials
• Creating depth
• Using videos from multiple sources including
  the competition
• Keep it fresh
• Keep the content rich

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Uplifting Media

• Repackaging
• Change fonts, styles and layouts
• Change skins/colours
• Change activities
• Change tutors/suppliers

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Look and Feel

• This module has been designed to allow all
  employees to fully understand the benefits of the
  HR payroll scheme which is available to all new
  employees on grades E4 and above. This scheme
  was originally launched in 1997 at the yearly
  management conference and has proved to be
  effective ever since.

• Who should use this
• This module is for all new managers on grades E4
  and above. Other managers may find the content
  useful but it is not required as part of their
  role.

• Fonts, colours and styles can age content
• Develop content in templates to allow
• rapid updating

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Conclusions

• There is a real need to keep the learning fresh
• Remember PRIDE
• Transition media where appropriate
• Draw together disparate elements
• Keep everything focussed on results

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Question

• Having attended this session, do you feel you
  know how to approach the issue of keeping content
  fresh?
• Yes or No

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Contacts

• Key contact details
• w www.corollis.com
• e jonathan_at_corollis.com
• t 01606 892011
• f 01606 892012
• m 07812 163004

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Any questions?

• Before you go
• this session will have hopefully answered some of
  your questions and no doubt raised others.
• with this in mind, what else would you like to
  discuss?
• Issues to be collated by online moderators