The EmFinders Solution

1
The EmFinders Solution
Lisa Brodsky, Director of Business
Development 214.213.2990 Lbrodsky_at_emfinders.com
2
Todays Goals

• Provide education about the EmFinders solution
• Questions and Answers

3
Solution for the Impaired Community

• Children on the Autism spectrum
• Children/Adults with Down syndrome
• People with short term memory loss
• People with mental illness
• People with intellectual disability

4
What We Do
5
How Does EmFinders Work?

• The device does not have any buttons or a screen
  and is under the secure remote control of the
  EmFinders operations center
• The watch-like device is worn by the individual
  with cognitive or developmental disabilities and
  can only be activated at the request of the
  caregiver or the senior care community when the
  person wearing the device has been reported
  missing to the police
• Once activated, the device places a call and the
  network provides its location to a 911 operator
  via the cellular network

6
Secure Two-Handed Clasp
Secure Clasp C
Secure Clasp B
Secure Clasp A
7
Key Points to the operation of the device

• The device cannot be accidently or mischievously
  activated, and can only be activated upon human
  confirmation of an actual emergency.
• The device uses the existing E911 UTDOA location
  system, and therefore it is highly effective
  (both indoors and outdoors) and does not require
  any incremental investment by emergency
  responders.
• By providing a precise location, the device will
  greatly reduce the resource expenditure generally
  required to search for and rescue a missing
  person.
• Formal PSAP training is not required, although
  basic PSAP familiarization is recommended (a
  short video is available for this purpose) in
  fact, the device has been blind tested and in
  all cases PSAP personnel took appropriate actions

8
The activation/rescue process is as follows

• Caregiver calls 911 to file a missing persons
  report.
• 911 operator takes relevant information, creates
  missing person file and provides a call for
  service or case number to the caregiver.
• A registered caregiver calls EmFinders Operations
  Center to request device activation by providing
  a police call for service or case number.
• EmFinders verifies caregiver identity and
  remotely activates the device.
• Once activated, the device reports its location
  to the nearest 911 dispatch center and transmits
  an audio message to the 911 operator explaining
  the nature of the emergency and providing the
  phone number of the EmFinders Operation Center.
• 911 operator dispatches law enforcement to the
  location reported by the device and, at the
  operators discretion, may contact the EmFinders
  Operations Center for additional information
  regarding the missing person. This information
  will include the jurisdiction in which the
  missing person was reported, the identity and
  physical description of the missing person, known
  medical conditions and caregiver contact
  information.
• Law enforcement stays in contact with the 911
  operator until the missing person is located 911
  operator can rebid and provide an updated
  location as required.
• Law enforcement assists in reuniting the missing
  person with the caregiver (or, if necessary,
  securing emergency medical treatment).
• Law enforcement or caregiver calls EmFinders
  Operations Center to cancel alert.

9
Cellular Network Technology

• EmFinders does NOT use GPS. EmFinders uses the
  cellular network thus allowing accurate location
  even when in buildings or environments that would
  interfere with GPS locators
• 911 operators receive accurate location
  information and will hear a recorded message with
  information about how to contact the EmFinders
  operations center

10
Current Search Method
Call Police
Possible Waiting Period
Police Respond
Search Parameter Uncertain

• Caregiver calls friends, family, neighbors
• Call police to report missing person
• Generally no waiting period, but.
• Time from wandering to search can be long

11
Recovery with EmFinders
Call Police
Possible Waiting Period
Police Respond
Search Parameter Uncertain
12
Key Information for Dispatchers

• Active device appears like a cell phone calling
  9-1-1
• Device has a phone number, is not an unregistered
  cell phone
• Re-transmit (RTX or re-bid) to update
  location
• Re-transmit does not mute device audio stream
• If initial call appears as Phase 1 wireless call,
  re-transmit for Phase 2 information. If call
  drops, device will re-dial 9-1-1
• Active device can answer a call from dispatcher,
  then re-dial 9-1-1

13
Law Enforcement Testimonials

• EmFinders can definitely save a life
• SGT Lindey Privett Plano PD
• Something that normally takes many hours or even
  days was accomplished in less than 13 minutes
  from start to finish
• Susan Rodriquez, Public Education Representative
  Plano 911
• EmFinders is part of our team, they are a tool
  that dispatchers use to help them do their job
• Sherry Decker, Training Director, 911 North
  Central Texas Council of Governments

14
Solution Comparison
15
Summary

• EmFinders Solution
• Assists recovery of missing impaired individuals
• Under the control responsibility of caregivers
  / communities
• Developed with 9-1-1 and law enforcement input
• Pre-screened/verified 9-1-1 Call
• Caregiver/parent/community assumes responsibility
  for 9-1-1 call
• Minimum two points of human action prior to
  activation
• Active device under remote control of operation
  center
• Leverages Existing Systems Protocols
• 9-1-1 systems
• Nationwide coverage
• Allows True Cost Savings for Police/Sheriff
  Departments
• No investment in new equipment, training,
  personnel
• Add speed and efficiency to recovery of critical
  wanderings

16
Sales Box and Inbox Collateral
Front of Sales Box
Welcome Guide
Back and Bottom of Sales Box
Emergency Activation Magnet
Inbox Device Label
Sales Box Security Label
Emergency Wallet Cards
17
Thank You

• For more information, visit www.emfinders.com
• To place an order, visit www.emfinders.com or
  call 1.800.426.3386 (Monday Sunday, 6 a.m.
  10 p.m., Eastern time)

18
www.emfinders.com