Common Computer Problems

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Common Computer Problems

• By Kaitlyn Sands

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Freezing

• Problem My computer won't do anything.
• Solution Make sure your computer is turned on,
  plugged in, and there is no little square thing
  (called a disk) in the slot (called a drive) in
  your computer when you turn it on.

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Illegal or Invalid

• Problem My computer says I did something
  "illegal" and "invalid", am I in trouble?
• Solution If you click the Details button, you
  will see the program that is having the problems
  but not necessarily causing the problem, which
  may give you a hint of what to check.

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Printer Jam

• Problem Printer will not print.
• Solution Check and make sure that the paper
  isnt stuck.

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No Sound

• Problem The sound will not work.
• Solution Make sure your speakers are plugged in
  or turned up.

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Viruses

• Problem Getting a virus.
• Solution Do a virus scan all the time (and be
  sure your virus scan definitions are updated).

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Font in Office Programs

• Problem I dont know how to change my font.
• Go to the top of your screen and there is a
  little box that has the names of the font styles,
  if you want to change your font then you just go
  up there to the top and change it to any font you
  want.

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Keyboard and Mouse

• Problem My Keyboard or Mouse wont work.
• Solution Make sure that the cables are securely
  connected.

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Monitor

• Problem My monitor wont work.
• Solution Make sure that your monitor is plugged
  in and on.

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Printer

• Problem My printer wont work.
• Solution Make sure that your printer is plugged
  in and on.

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My Document

• Problem When I open my documents, it looks like
  a foreign language.
• Solution You are in the wrong program.

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Background in Office Programs

• Problem I dont know how to change my
  background.
• Solution Go to Format and Background then pick
  your color and push ok.

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Maximize

• Problem Window does not fill the screen.
• Solution Push the square beside the X.

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Typing

• Problem When I type the words that I am typing
  are going over other words.
• Solution Push the insert key.

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Capital Letters

• Problem I cant get my words to all be capital.
• Solution On the left of your keyboard is a
  button that says Caps Lock. If you want all
  capital letters then push this button.

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Number Keys

• Problem My number keys wont work.
• Solution Push the Num Lock key.

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Internet

• Problem My Internet is not responding.
• Solution Push the button at the top of your
  screen that says Refresh.

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Slow Computer

• Problem My computer is so slow!
• Solution You need to exit out of all the extra
  programs, then reboot, and be very patient.

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Favorites

• Problems I dont know how to add favorites to
  your computer.
• Solution Go to the Internet, find a website you
  like, and then click favorites at the top of your
  screen and then push add and click ok.

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Folders

• Problem I cant find anything after I save it!
• Solution Set up folders for the things you use
  the most. Sort things into these folders the same
  way you would use a file cabinet to organize
  things.
• To make a new folder just click File-New-Folder,
  and then give it a name.

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Home Page

• Problem I dont know how do change my home page.
• Solution Pull up the Internet, go to tools at
  eh top of your page, and click Internet Options,
  then you can change your home page to anything
  you want.

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Cookies

• Problem I dont know what cookies are on the
  computer.
• Solution Cookies are temporary Internet Files.

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Mouse Stick

• Problem My mouse is frozen and will not click.
• Solution Make sure that is is clean and plugged
  in.

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Wallpaper

• Problem I dont know how to change my background
  on my desktop.
• Solution Go to your desk top and right click
  then go down to properties and click on it then
  go themes and you can change your background to
  what every you want. Make sure that you push
  APPLY and OK.

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Task Bar

• Problem I dont know where my task bar is.
• Solution Click in the blank blue space and drag
  it back to the bottom.

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Back Button

• Problem I lost my back button.
• Solution Click View-Toolbars-Standard Buttons.

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Sticky Keys or Filter Keys

• Problem My keyboard is not working.
• Solution Just look at the bottom of the screen
  where the time is and there will probably be a
  little old fashioned clock just double click that
  clock and uncheck everything that is checked

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Text Size On the Internet

• Problem I dont know how to change my text size
  on the Internet.
• Solution Move the mouse wheel and push the
  Control at the same time.

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Icons

• Problem Ive lost an icon!
• Solution Open your Recycle Bin and see if its
  there. If it is, right click on it and restore
  it. If it isnt, then go to Start-Programs-The
  program you need an icon for-right click, and
  send to desktop.

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Popups

• Problem Pop ups are always popping up.
• Solution Use Ad-aware or Spybot to eliminate
  spyware. Make sure you have the Google toolbar
  installed to block most popups.

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Popup Bubbles

• Problem Popup bubbles are always popping up at
  the right bottom of my screen.
• Solution Install whatever updates Microsoft is
  asking you to install.

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Google Toolbar

• Problem I dont know what the Google search bar
  is.
• Solution The Google search bar is a place where
  you type in thing to get either information or
  pictures. It also blocks popups. You can get it
  free from http//toolbar.google.com/

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Files

• Problem I dont know how to transfer files.
• Solution You just have to drag and drop.

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Reboot

• Problem I dont know how to reboot my computer.
• Solution Just go to start and shut down. Once
  its all off, push the power button to restart
  it.

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THE END