St. Michaels Laundry

1
St. Michaels Laundry Annual Computer Rolls
for Student Laundry Customers Annual Incoming
Freshman Laundry Enrollment Processes
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Mid-May

• Contract charge amounts should have been decided
  by early March (for budget) Linda Krohl _at_ 1-9135
  needs to be notified.
• Note if the charge amount changed from previous
  year, remember to change the amounts in the
  academic term master!
• Confirm that the wording of the contract remains
  the same (documentation to change wording
  is in incoming freshman file).
• One -two weeks prior to running the employee
  roll, contract roll and freshman mailing, create
  a high priority clarify case asking if there is
  room in the laundb data sets for the following
• 13-14,000 new entries in contract detail
  (CONTRACT-DTL)
• 2000 new entries in customer master file
  (CUST-MST)
• 2000 new entries in stud-data detail
  (STUD-DATA-DTL) - Add that these are new entries
  for the new academic year.
• Set beginning seed number for incoming freshman
  (using parameter file maintenance screen) prior
  to running the freshman mailing program.
• Run the contract rollover job. Hold on to the
  standard list showing a good end of job
  (cannot run Freshman Roll if it does not).
• Order mailing envelopes - we will need approx.
  8,000 on hand.
• Order laundry bags - check for a supply of 5,000
  laundry bags.
• Update web site with new membership prices and
  service information.

3
June 1-15

• Call printer and order 2,000 freshman brochures,
  5,500 upperclassmen letters, 2,000 reminder
  postcards and 2 information posters (update all
  pricing and service information on drafts first).
  The service should include label placement,
  wafer seals and mailing.
• Call or e-mail Stephanie Monhaut (1-6051) for
  freshman and upperclassmen labels (in Excel file
  form) for forwarding to printer for mailing.
  Mailing should be ready to go by the end of June.
• Run the Freshman Mailing program. NOTE NO ONE
  CAN BE ON THE SYSTEM WHEN THIS PROGRAM RUNS (it
  will end in a terminated state!). Use the
  admissions term (SRN term) i.e., 2010 - this is a
  4 digit century, year term (term1 for
  fall, versus actual academic year - i.e., 2004/05
  2041 2 is the century, 04 is the incoming
  year and 1 is the term). Use the academic year
  when prompted for laundry term (i.e., 2004/05
  term 2005. Use 10/1 of the previous year as 1st
  confirm date use 7/1 as 2nd confirm date use
  8/1 as 3rd confirm date (last confirm date).
  NOTE enter start time (use 2100 hrs. 900
  p.m.)
• Call Operations (1-7966) and cancel all print
  jobs associated with the roll (sterling labels, 3
  up labels and contract cards).
• Run Employee Seed Rollover. Run near the last
  week in June. Use laundry date term i.e.,
  2004/05 would be 2004 (prior to July 1) and 2005
  (after July 1)

4
July (end of 1st week)

• Run Employee Seed Rollover Again - run near the
  last week in June and again the first week in
  July. Use laundry date term date as described
  above.
• Contact Food Services (Jim Yarbrough
  wyarbrou_at_nd.edu) and verify our attendance at the
  Info. Fair. Inform team members (via mail) and
  start gathering supplies August 19 - 21.
• Decide whether or not the Dist. Ctr. will be open
  to distribute bags while a team is at the
  DeBartolo Info. Fair. Print posters with
  directions (update web site with this info. as
  well.
• Contact Anita (1-8141) to confirm our attendance
  at the DeBartolo Information Fair. Contact team
  members and start gathering supplies.
• Start making laundry bags for confirmed
  membership requests.
• Get RA list and enter contracts. Student
  Accounts wants these charges as soon as possible
  (charge 1st semester only cannot charge full
  year).
• Enter upperclassman contracts.
• Send rector letters and include copy of freshman
  letter, pickup schedule and information letter
  (this should also go to various departments,
  i.e., student affairs, residence life, etc.).
• Run Freshman Mailing Program again (to get any
  late admits) and send mailing.

5
August

• One week before school - get RA labels. Call
  Student Affairs - (Joan 1-5550).
• Run blank contract cards in case students want to
  sign membership at Dist. Ctr.

September

• Set up Academic Term Master for next semester.

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Student Membership 2005-06 Description

• The VIP Gold Membership is designed with you in
  mind. You'll never have to worry about whether
  you have cash on hand - your account can be set
  up on line at the beginning of the semester and
  drawn from as needed for laundry, dry cleaning,
  tailoring or summer storage. With this
  membership, bundle laundry will be picked up at
  your residence hall, washed, dried, folded,
  packaged and delivered back to your residence
  hall each week.
• VIPGold Service
• Laundry delivery
• Specially-marked laundry bags
• Laundry pickup Cleaning by trained professionals
  Folding and packaging
• Special dry-cleaning discounts
• Students in the first year of studies receive
  one free laundry bag additional bags may be
  purchased for 2.50 each (2.65 including 6
  Indiana sales tax).
• St. Michael's Laundry -- Student Services
  Laundry Distribution Center, Notre Dame, IN
  46556phone [phone] fax
  574-631-3576email stmikes_at_nd.edu

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Information Poster for Membership Marketing

• St. Michaels Laundry
• VIPGold Club Memberships
• Personal Laundry Bundle Club Information
• VIPGOLD Laundry Bundle Club Benefits
• ? 188.00 minimum deposit charged to student
  account or credit card (per semester).
• ?Bundle laundry pickup AND WEEKLY DELIVERY back
  for all residence halls.
• ? Trained laundry professionals wash dry
  clothes carefully.
• ? Commercial grade detergents that are strong yet
  gentle are used to clean clothes.
• ? Freshly laundered clothes are carefully folded
  and packaged for pickup at the campus
  distribution center.
• ? VIP bundle club only coupons for specials
  throughout the year on dry-cleaning, summer
  storage, other laundry needs.
• Additional Laundry Services Available for Members
• (and non-members)
• Over-the-counter laundry
• Washable garments that require pressing and extra
  care creases on slacks, spot stain treatment,
  starch, garments returned on hangers.
• Dry-Cleaning
• Dry-clean only garments that cannot be washed
  suits, dresses, sweaters or slacks with labels
  specifically recommending dry-cleaning.
• Tailoring
• Seamstresses available for alterations to
  garments - located at the laundry distribution
  center on campus.
• Summer Storage

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Purchasing an Enrollment On-Line
athttp//laundry.nd.edu

• Home Student StoreStore Links Home Privacy
  Policy My Account View Cart
• Online Student Store
• Monthly Special
• Student Services
• Departmental Laundry Services
• Tips Trends
• Employment Opportunities
• Welcome to our student store!
• St. Michael's Laundry is a full-service,
  on-campus laundry, dry-cleaning and tailor shop
  that serves the students, faculty/staff,
  departments and religious community of Notre
  Dame.
• Because we know how busy your days can get, St.
  Michael's works hard to provide you with great
  service, so we've established special memberships
  exclusively for students. To learn more about
  memberships or to order additional laundry bags
  or bed sheets, please follow one of the following
  product links
• Student membership 2005-06
• Additional laundry bags
• Jersey knit sheet sets -- NEW! Complete sheet set
  and all-year cleaning for 29.99!
• St. Michael's Laundry -- Student Services
• Laundry Distribution Center, Notre Dame, IN 46556
• phone [phone] fax [phone]

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Laundry Bundle Pick Up Schedule (changes each yr.)
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Additional Items for Purchase On-Line

• Jersey Knit Sheet Sets
• Extra-Long (XL) twin set includes one flat
  sheet, one fitted sheet, and one pillowslip.
• Price 29.99
• Jersey Knit Sheet Sets Description This
  incredibly comfortable set captures the familiar
  coziness of your favorite t-shirt. The cotton
  fabric is chemical free, making the set ideal for
  those who suffer from allergies. Deep pockets on
  the fitted sheet are designed to accommodate
  mattresses up to 15 inches thick and they fit the
  XL twin beds in most residence halls!We will
  pre-wash these sheet sets for you and label them
  on all 4 corners so that you can submit them for
  FREE laundering at St. Michaels Laundry as often
  as you like throughout the entire 2005/2006
  academic year!
• Pre-order NOW!
• 
  
  
  
• Additional Laundry Bags
• Pick up your laundry bags on the South Quad
  during the information fair in August.Price
  2.50 Additional Laundry Bags Available at the
  Distribution Center on campus

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Sample brochure sent to all incoming freshmen
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Sample letter sent each year to all Resident
Assistants

• August 15, 2005
• Dear Resident Assistant
• St. Michael's Laundry has received your name from
  the department of Student Affairs as a resident
  assistant to receive a VIP Gold laundry club
  enrollment at no charge to you. A fee of 360.00
  will be charged to your student account, (188.00
  PER SEMESTER allotment for laundry and 15.00 PER
  SEMESTER delivery fee) but your student account
  will receive a credit back by the Financial Aid
  Department at the time of the second billing in
  each semester. The financial aid department will
  NOT be responsible for any amount of usage in
  excess of 188.00. Any unused balance will not
  roll over to the following semester and no credit
  will be issued. The laundry allotment set up is
  for you to use for any laundry/ dry cleaning /
  tailoring or bundle services. Delivery back to
  your residence hall is included.
• If you have any questions regarding billing,
  please contact the Financial Aid Department at
  631-6436.

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Sample letter sent each year to all Rectors

• August 8, 2005
• Dear Keough Hall Rector
• Once again, the start of the new semester is only
  a few short weeks away. I hope you had a great
  summer. The staff at Saint Michaels Laundry
  Dry Cleaning is looking forward to again serving
  all who study, work and succeed in our
  institution.
• We encourage our customers to consult our web
  site which will offer useful information
  concerning our services and hope it will assist
  you in advising the students of the residence
  halls on laundry issues. Please visit the site
  at http//laundry.nd.edu.
• Listed are the most frequently asked questions
  that we must refer back to you due to the
  individuality of each residence hall.
• Where is the dirty bundle drop off, clean bundle
  pick up point in my residence hall?
• In answering this question - please keep in mind
  that it remains important to keep your
  (rector/asst. rector) bundle drop off point
  different from that of the students? It is our
  understanding that the dirty bundle drop off
  points have normally been pre-determined by an
  administrator of the residence hall and seldom
  vary from year to year.
• Will the laundry deliver back my dry cleaning?
• Unlike rector/asst. rector dry cleaning - we are
  unable to deliver students dry cleaning back to
  the residence hall - each student will need to
  drop off and pick up their dry cleaning and over
  the counter laundry at the laundry distribution
  center on campus.
• Where is the laundry distribution center
  located?
• The laundry distribution center, which is open
  Mon.-Fri. 700 a.m. ? 700 p.m., is located on
  the corner of Holy Cross Drive and Sorin Court
  (between the Health Center building and Lewis
  Hall).
• Enclosed is a 2005/06 laundry pick up schedule
  and informational poster which will be placed in
  your residence hall. Please take a moment to look
  over the posters. We thank you in advance and
  appreciate your efforts to further inform the
  students of your residence hall of the services
  we offer. We are available to assist you with
  any question or concern at your convenience.
• With warmest regards,
• Saint Michaels Laundry
• Encl 2003/04 Freshman Letter
• 2003/04 Laundry Pick-up Schedule
• 2003/04 Information Poster

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1st Year of Studies Information Fair Marketing
Event

• Supplies Needed
• Saturday, August 23, 2005
• 400 p.m. 700 p.m.
• Debartolo Hall Outside Room 101
• Posters Tripods (2) ? Enrollment Forms (100) ?
• Dorm Pickup Schedules ? Note Pad ?
• Campus Maps (25) ? Info. sheets (150) ?
• Table Linen (2 tables) ? Name Tags (for all) ?
• Coupons (100) ? Candy/Dish ?
• Sample Laundry Bag ? Pens/Pencils ?
• Marketing giveaways ? Posters ?
• Date______________________ Filled by
  ___________________
• Hosts Contact
• Robin Anita 1-8141
• Cathy
• Margit

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Food Service Information Marketing Event
Supplies Needed Thursday, Friday Saturday
August 19-21, 2004 800 a.m. 700 p.m. South
Quad Contact Jim Yarbrough 1-7253 Posters
Tripods ? Rags ? 2 Long Tables (for
bags) ? Ink Rolls ? Enrollment Forms
(300) ? Marking Machines (2) ? Ink Roll
Slider ? New Laundry Bags (3 boxes) ? Freshman
Laundry Bags ? Dorm Pickup Schedules ? Scaled
down pickup schedules ? Stapler
w/staples ? Pre-made Bag Charge
Slips ? Pens ? Paper Clips ? Post it
Notes ? Freshman Mailing Printout (4) ? Scrap
Paper ? Scissors ? Rubber bands ? Highlighte
r ? Coupon/Maps (150) ? Info.
Sheets/Brochures (300) ? Table Linen (3
tables) ? Campus Phone Book ? Gloves (1
box) ? Name Tags (for all) ? Marketing
Giveaways ? Sample Laundry Bag ? Sample D/C
order ? Banner ? P/up laundry bag
signs ? Date ______________________ Filled by
___________________ Thurs., August 19,
2004 Fri., August 20, 2004 Sat., August 21,
2004 Hosts 800 500 Hosts 800 500 Hosts
900 100 Robin Robin Robin Cathy Cathy
Cindy Joan Joan Jean Margit Margit Tin
a Tina Tina CCO 900
100 Jean Jean Joan Cindy Cindy Judy Dri
ver Howard Driver Howard Driver Mike
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Fischer Grad. Orientation Marketing Event
Supplies Needed Wednesday, August 25, 2004 800
p.m. Poster ? Scaled down pickup schedules
(50) ? Coupon/Maps (75) ? Info. Sheets
(75) ? Sample Laundry Bag ? Sample D/C
or XP order ? Pens ? CD Holders/Chip Clips
(75 total) ? Date ______________________ Fill
ed by ___________________ Pamela, Please have
these supplies ready for Mike to take to the
Fischer Grad. Orientation on Wednesday night.
Please put the box of supplies in his office
before you leave for the day. Thanx!