The NORC Supportive Service Program

1
The NORC Supportive Service Program
Anita Altman Deputy Managing Director Office of
Resource Development Department of Government
Relations External Affairs
2
New York City Population
New York City Population data from 2005 Census
Estimate.
Total Population 7,956,113
3
New York City Jewish Population
24
21
22
33
Jewish Community Study of New York 2002, Ukeles
and Miller.
Total Population 1,420,000 New York
Metropolitan Eight County area
4
Key Insights

• Many communities built originally for families
  now have high concentrations of seniors, who are
  aging in place
• Significant numbers and density of senior
  residents can provide a critical mass to justify
  locating services on-site, where the seniors
  live
• Effective and efficient services can be organized
  to help enable seniors to remain in their own
  homes even as they grow older and frailer

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What is a NORC?

• A NORC is a Naturally Occurring Retirement
  Community,
• a building, apartment complex, or neighborhood
  originally built for families, but in which
  overtime a significant percentage of residents
  are now seniors

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Types of NORC SSPs

• Classic (common ownership)
• 45 - 50 residents 60
• minimum 250
• Neighborhood no common ownership
• 40 of residents are 60
• maximum 2,000 seniors

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In NORC-SSPs Seniors are viewed as

• A resource who have much to contribute from their
  life experience
• Partners, whose aspirations and needs help to
  shape and define the program services
• Needing to be deeply involved in the program's
  governance.

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NORC Supportive Service Programs are

• community builders, help to reweave and
  strengthen the social fabric of the community
• partnerships of social service and health care
  providers, housing managers, residents,
  government and often philanthropy
• developed only after a process of community
  assessment
• located on-site in the community that is to be
  serve

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NORC Supportive Service Programs are

• do not duplicate existing services, rather
  mobilize services for members identify service
  gaps, and develop services and programs to meet
  them
• eligibility to participate is determined by age
  and residence, not by ability to pay or
  functional status
• the community and housing entities must
  participate in the governance of these programs
• seniors across the age spectrum benefit from the
  program

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Core Services

• Social Work information and referral,
  assistance with securing entitlements, case
  management, service linkage and coordination.
• Nursing educational programs and community
  initiatives on prevention and health promotion,
  assists individuals with chronic care management,
  (services that are not reimbursed through our
  Medicare program).
• Social and recreational activities -classes,
  trips and other group activities which are often
  led by seniors themselves.
• Volunteer Programs

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Ancillary Services

• Transportation
• Social Adult Day Care
• Housekeeping
• Financial Management
• Legal Services

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Leveraged Services

• Geropsychiatric Fellows
• Social Work, Occupational and Physical Therapy
  interns
• Health Screenings

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Funding

• Public/Private Parternship
• New York State - 4.2million
• New York City - 6.5million

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2007

• 54 publicly funded NORC-SSPs in New York State
• 28 led by UJA-Federation of New York Service
  Agency

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NORC-SSP Resource List

• Altman, Anita, (2006). The New York
  NORC-Supportive Service Program. Journal of
  Jewish Communal Service. 81 195-200.
• ASPE, Annotated Review of the Literature on
  Housing with Services for Older People Who Age in
  Place. (http//www.aspe.dhhs.gov/daltcp/reports/NO
  RCsspA1.pdf )
• Masotti et al. (2006). Healthy Naturally
  Occurring Retirement Communities A Low-Cost
  Approach to Facilitating Healthy Aging. American
  Journal of Public Health. 96 1164-1170.
• (http//www.ajph.org/cgi/content/full/96/7/1164?ma
  xtoshowHITS10hits10RESULTFORMATauthor1Mas
  ottisearchid1FIRSTINDEX0sortspecrelevancere
  sourcetypeHWCIT )
• University of Albany, NORC Bibliography
  (http//www.albany.edu/aging/norc.htm)