MEM Internship Summary

1
MEM Internship Summary

• Name Charley Adams
• Company Wilkinson Real Estate Advisors
• Start Date June 6, 2006
• End Date August 12, 2006

2
Company Overview

• Wilkinson Real Estate Advisors
• Owns and manages multi-family apartment
  communities across the Southeast
• 33 apartment communities
• Locations
• Georgia
• South Carolina
• Tennessee
• Corporate Headquarters Atlanta, GA
• Intern under Vice President of Information
  Technology, Mechelle Flowers

3
Overview of Project

• English/Spanish application video
• Goal
• Increase efficiency in filling out resident
  applications.
• Objectives
• Offer step by step instructions
• Reduce errors on applications
• Bridge language barriers
• Increase access to growing Hispanic market.

4
Project Approach

• Research Georgia new
• resident application forms
• Compile audio and
• PowerPoint slides
• Merge and sync up audio
• with video
• Translate slide information
• Record Spanish audio and
• sync with video

5
Project Results

• Completed on time
• Posted on corporate site
• Available to all 33 properties
• Alleviated language barrier

6
Overview of Project

• Online Budget Program
• Goal
• Increase efficiency of budgeting by community
  management
• Improved communication
• Objectives
• Decrease paper work
• Standardize budgeting process
• Reduce time spent on budgeting

7
Project Approach

• Upload spreadsheets to SecureSheetTM server
• Test and fix problems
• Lock cells and make user friendly
• Align regional managers with project goals
• time savings
• ease of use
• capabilities
• standardized process
• Train community managers on the program

8
SecureSheetTM
9
Project Results

• Completed on time
• All community managers were trained
• Program implemented for all 33 properties
• Improvements unclear at this time.

10
Project Analysis

• What I learned.
• Technology and Innovation
• How to deal with conflict
• How to react to different situations
• How to manage different personalities
• Leadership Taking initiative
• Technical Learnings

11
Personal Analysis

• Strengths
• People Skills
• Situational assessment
• Meticulousness and desire to succeed
• Areas for improvement
• Take more initiative
• Computer skills
• Freedom to develop my own projects

12
Summary

• How a small/medium size real estate company
  operates
• Technology and Innovation can vastly improve
  management
• Leadership skills
• Taking initiative
• Aligning employees with goals
• Managing conflicts

13
Questions ?

• Contact Information
• Charles Adams
• cfa_at_duke.edu
• Master of Engineering Management Program
• Duke University '06
• [phone]