Management and Cultural Diversity

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Unit 5

• Management and Cultural Diversity

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Body Language

• In your country or culture, is it considered
  acceptable to
• Gesticulate (make hand and arm movements) while
  you talk?
• Move very close to someone as you talk to them?
• Touch someone on the arm as you speak to them?

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• Blow your nose in public?
• Look at someone in the eye for a long time while
  talking to them?
• Look at someone in the eyes for a long time while
  they are talking to you?
• Laugh loudly at work, and in meetings?

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Corporate Culture

• In your company, is it acceptable to
• Show that you are emotionally involved in your
  work?
• Make eye contact with hierarchical superiors?
• Wear fairly casual clothes to work?
• Make jokes in meetings?
• Disagree with superiors in meetings?

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• Occasionally arrive late for work or meetings?
• Socialize with superiors and/or subordinates?

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What nationality could the managers below
typically be?

• 1.I want to get this contract signed fast and get
  the plane home.
• 2. If I go on selling like this, Ill earn more
  than the boss! I cant let that happen!
• 3. What an awful ideareporting to two different
  bosses!

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• 4. Theres no hurry! Tonight, you can come and
  eat at my house, and tomorrow well play golf!
• 5. He looks much too young to be doing a major
  deal like this!

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Warm-up Questions

• Have you got any experience of working in a
  multinational company?
• Whats the difference between working in local
  and in foreign-founded enterprises?
• There is the culture conflicts between Eastern
  and Western countries. Could you give some
  examples?

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2 different cultures

• Individualists (Universalists) North Atlantic
  cultures, including North America and Northwest
  Europe, such as Canada, the USA, Britain, the
  Netherlands, Germany, Scandinavia, etc.
• Collectivists ( Particularists) Latin and Asian
  cultures, including South America, Southern
  Europe, such as Japan, Chili, Greek, Italy,
  Singapore, Indonesia, etc..

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Questions

• Which culture do you think is the best?
• How glocalization (globalization localization)
  can be achieved?
• If you were a manager in the MNCs (multi-national
  companies), how would you manage the company ?