NYSERDAs Home Performance with ENERGY STAR Program

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NYSERDAs Home Performance with ENERGY STAR
Program

• Presented by
• Andrew Fisk, Program Manager
• Residential Efficiency and Affordability Programs
• 2007 AESP Conference

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Home Performance with ENERGY STAR
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HOME PERFORMANCE WITH ENERGY STAR

• Market Transformation Program
• - designed to change the services offered by
  contractors and services requested of them by
  customers
• - uses a push-pull approach
• - utilizes quality assurance and control to
  deliver quality work keep marketplace honest

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Home Performance with ENERGY STAR Program
Metrics

• 16,408 households serviced
• 134 Participating Contractors across NYS
• 122 million of work completed PTD
• Average homeowner saves 764 annually on energy
  bills
• Statewide cumulative annual metrics
• electric savings of 14.3 million kWh
• fossil fuel savings of 695,949 MMBtu
• Saving homeowners across NYS 11,578,889 a year

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Assisted Home Performance with ENERGY STAR
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Home Performance with ENERGY STAR
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Lessons Learned

• Take Marketing Seriously
• Consistent Standards and Training
• Implement Market-by-Market
• Focus champions!
• Develop Sustainable Market Based Partners
• Target Incentives to Contractors
• Provide Low Interest Consumer Financing
• Strong QA/QC
• Be in it for the Long Haul

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Create Demand - Marketing
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www.GetEnergySmart.org
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Midstream Approach

• Contractor Infrastructure
• Incentives
• NOT
• Rebates !!!!!!!
• (build capacity not equipment)

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Contractor Training and AccreditationBuild
Infrastructure

• Consistent Standards and Training
• Classroom and Field Training
• Testing and Certification
• Financial assistance is available to reduce
  Contractors costs of training, certification and
  accreditation.

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Establish Market Based Partners
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Financing Close the Deal
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Quality Assurance Procedures

• Integrate feedback loops to Program, BPI and
  especially to the contractors
• Provide strong Training Technical Assistance
• Implement due process
• probation, suspension and termination
• good faith or bad faith
• Establish strong systems and stick to them!
• (set an example hang them high)
• Separate QA from QC

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Quality Assurance Process

• Require BPI Accreditation
• Build upon BPI and ensure HPwES compliance and
  promise through third party inspections
• 10 and 20 (approx 50/month)
• Evaluate contractor work performance (P3 F3)
• Inform contractor of weakness and provide
  Technical Assistance (improvement in skills and
  knowledge delivers higher quality and greater
  performance)
• Incorporate common findings into technical
  training and trade-based best practices

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Again, Lessons Learned

• Take Marketing Seriously
• Consistent Standards and Training
• Implement Market-by-Market
• Focus on key Partners (champions)
• Develop Sustainable Market Based Partners
• Target Incentives to Contractors
• Provide Low Interest Consumer Financing
• Strong QA/QC
• Be in it for the Long Haul

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Next Steps Where Are We Going?

• Expand Market Infrastructure
• Increase Downstate Efforts
• Renew Marketing Activities
• Increase Program Standards
• HPwES Comprehensive Work Scope
• Business Expansion Market Status
• Integrate Advanced Technologies
• Institutionalize Technical Training
• Trade Delivered Best Practices Training
• Expand Financing Options

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• Thank you
• Andrew Fisk
• New York State
• Energy Research and Development Authority
• (NYSERDA)
• [phone]
• ajf_at_nyserda.org
• 1 (877) NYSMARTwww.GetEnergySmart.org