EMERGENCY RESPONSE TEAM

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EMERGENCY RESPONSE TEAM

• Program Overview

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Mission Core Team Members

• Provide World Class Services and Support to
  Public
• Sector Clients When Communications Are Critical.

• ERT core members combine extensive military and
  federal law enforcement experience in
  communications (satellite, VHF, UHF, AM, FM and
  800 MHz) with extensive Nextel technical
  operations experience, and certifications in
  Business Continuity, Homeland Security and
  Project Management.
• ERT Managers Carry Active Security
  Clearances through the DoD DoJ

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ERT Operational Responsibilities

• Provide a national organization within
  Sprint-Nextel to
• Coordinate personnel, equipment and
  infrastructure for
• Federal state declared emergencies (Disaster
  Support)
• Field Training Exercises (FTX)
• Agency Specific Event Support (ASES)
• National Special Security Events (NSSE)
• Implement processes that facilitate cross
  functional support for rapid mobilizations and
  large scale deployments
• Promote development of new remote and
  out-of-footprint capabilities
• Partner with Public Safety Military agencies in
  need of solutions that maximize interoperability
  and provide augmentation during a crisis/event

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ERT Disaster Support
ERT has supported 22 Presidential Declared
Disasters since starting in 08/02.
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Agency Specific Event Support
ERT has provided effective communications support
to agencies for dozens of important, national
pre-planned events.
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National Special Security Events
ERT provided unique resources, personnel and
infrastructure for federal, state and local law
enforcement during six NSSEs.
ERT provided equipment, deployed SatCOLTs at
primary venues for hardening and redundancy, and
staffed the Multi-Agency Command Centers in
support of over 60 federal, state and local law
enforcement agencies at the G8 Summit in Sea
Island, GA Democratic National Convention in
Boston, MA Republican National Convention in New
York Inauguration and State of the Union Address
in Washington DC.
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Field Training Exercise Support
ERT has supported over 95 Field Training
Exercises since starting in 08/02.

• ERT has supported over 95 Field Training
  Exercises throughout the US, including
• major and national exercises, since August of
  2002. ERT has provided personnel,
• infrastructure, equipment and integrated data
  applications to support new incident
• command technologies and strategies to more
  effectively manage a multi-agency
• response.

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ERT Reservist Program

• ERT has developed and implemented a unique
  program to assist Emergency
• Management organizations at the State and Local
  level dealing with disasters.
• Working in conjunction with the Sprint University
  system and the corporate
• Business Continuity Office (BCO), the ERT
  Reservist Program utilizes
• training based on established FEMA and DHS
  doctrine and protocols.
• Reservists activate and deploy in support of ERT
  efforts and also can be
• assigned to represent Sprint Nextel in an
  Emergency Operations Center (EOC).
• ERT currently has several hundred Reservists
  trained and assigned to
• specific EOC in areas like South, Northeast and
  West regions.
• Partnership Better coordinate between Sprint
  and Emergency Management agencies during an
  emergency or disaster.
• Increase Customer Satisfaction - Allow agencies
  to have a direct channel into Sprints approved
  support organizations with a more expedited
  response.
• Involvement Allow trained Sprint employees to
  be more actively involved in providing their
  communities with critical volunteer support

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Unique ERT Assets - SatCOLT
The ERT SatCOLT is a Satellite based
Cell-On-Light-Truck that is designed to be
rapidly deployed in remote and/or disaster
environments. It is a full cell site that is
connected back into the larger Spint Nextel
Network
Patent Trademark Pending
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ERTs Capabilities

• Support requests 7X24 through the ERT Agency
  Request Hotline
• 1-888-639-0020 or GETS 1-254-295-2220
• Support deployments for
• Federal state declared emergencies
• Field Training Exercises
• Agency Specific Event Support
• National Special Security Event
• Inventory of over 19,000 units (iDEN and CDMA)
  available at ERT Operations Facility in Dulles
• All services available, including Priority Access
  Emergency Group Call, Wireless Priority Service
  (NCS Pre-Authorized) and Packet Data Services
• Dedicated ERT Core team and hundreds of
  Reservists, capable of deploying throughout the
  US
• Remote deployment capable, COW, SatCOLT, BDA

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Hurricane Katrina Response
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Hurricane Katrina Impact

• Largest Natural Disaster in US History
• Largest Forced Migration of US Citizens since the
  Civil War
• Catastrophic Impact to Critical Infrastructure
  including Power, Telco, Petroleum/Gas
  Distribution, Highways, Bridges, Railways, Sewage
  and Pumping Stations
• Civil Disobedience on an unprecedented scale
• Massive clean up and restoration

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Infrastructure Impact
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Downtown Impact
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Downtown Impact
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Agency Response
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Agency Response
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Agency Response
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ERT Response
ICE FEMA FBI USFS ARC NO PD NO
FD USDOT USSS 82nd ABD LANG USVA FDNY NCMEC DEA LS
U ATF USMC USN Louisiana State Police California
Highway Patrol Chicago OEP Florida Division of
Emergency Management Georgia State
Patrol Maryland Dept of General Services Michigan
State Police Louisiana Governors MEDVAC Texas
Dept of Family Protective Services

• Over 7,600 units to over 75 federal, state and
  local agencies
• Used for tactical operations, air-to-ground
  communications, interoperability,
• logistics and humanitarian support.
• Deployed 5 SatCOLTs providing infrastructure
  support to key locations
• ERT provided over 8M worth of services at no
  charge to the agencies

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Infrastructure Support for Agencies
SatCOLTs at Harrahs Casino/SWAT HQ
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Infrastructure Support for Agencies
SatCOLT at St. Bernards Parrish EOC