Election Incident Reporting System Training for Managers

1
Election Incident Reporting System Training for
Managers

• Tools for Election Protection
• October 21, 2004
• Verified Voting Foundation, Computer
  Professionals for Social Responsibility, and NCVI

2
Contents

• Election Incident Reporting System (EIRS)
• training presentation
• Management Tasks
• Approve Hotline Volunteer
• Change Volunteer Password
• Edit any Incident Report
• Contacts

3
Using EIRS Management Tasks

• As EIRS Manager, you can
• Approve Hotline Volunteers
• Change Passwords
• Edit any Incident Report

4
Using EIRS Approve Hotline Volunteer

• Log in
• Select Team Management
• Select Operations Incident Reporting Nov. 2
• Choose Team (one of 4 regions)
• Choose SubTeam (state)
• Click approve by Hotline Volunteer(s) name
• Select approve (or deny)

5
Using EIRS Approve Hotline Volunteer

• Log in
• Select Team Management

6
Using EIRS Approve Hotline Volunteer

• Select Operations Incident Reporting Nov. 2
• Click GO

7
Using EIRS Approve Hotline Volunteer

• Choose Team (one of 4 regions) and click GO

8
Using EIRS Approve Hotline Volunteer

• Scroll to SubTeam (by state)
• Note you may need to check other SubTeams as
  necessary (to find Volunteer by their State of
  residence)

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Using EIRS Approve Hotline Volunteer

• Choose SubTeam (state) and click GO

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Using EIRS Approve Hotline Volunteer

• Names of team volunteers will appear
• Click approve by Hotline Volunteer name

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Using EIRS Approve Hotline Volunteer

• When volunteer name appears, select approve

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Using EIRS Approve Hotline Volunteer

• Click back to team details to continue approving
  Hotline Volunteers

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Using EIRS Change Volunteer Password

• Log in
• Select Team Management
• Select Operations Incident Reporting Nov. 2
• Choose Team (one of 4 regions)
• Choose SubTeam (state -- where volunteer resides)
  
• Click name of volunteer to edit profile
• Select change password
• Enter username, new password, confirm
• Click Save Information

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Using EIRS Change Volunteer Password

• Click volunteer name to edit profile

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Using EIRS Change Volunteer Password

• Note Username
• Select Change Password

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Using EIRS Change Volunteer Password

• Enter username, new password, confirm

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Using EIRS Change Volunteer Password

• Click Save Information (at bottom of page)

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Using EIRS Edit an Incident Report
IF A CALL COMES IN from someone who has a case
already, and wants to update the Incident Report,
you can research the report using the map (as
described in Research an Incident Report slides
26 34 above). Once a Hotline Volunteer
locates the report, s/he may click on its number
to view it. To edit a report s/he did not enter,
assistance from a manager is needed.
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Using EIRS Edit Any Incident Report

• IF A CALL COMES IN from someone who has a case
  already, and wants to update the Incident
  Report, you have several options.
• Hotline Volunteer forwards call to Manager
  On-Site Manager edits the original Report.
• Hotline Volunteer finds original Report and asks
  Manager for assistance Volunteer logs out and
  Manager logs in at Volunteers terminal
  Volunteer edits report (Volunteer must log out
  when done and log in again as self).
• Hotline Volunteer takes the callers update on a
  paper Report, and hands it to the Manager when
  finished for editing as time permits.

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Using EIRS Edit Any Incident Report

• Log in
• Research Incident Report by Case using search
  box
• If no Case available, Research using map
  (slides 2735 of Hotline Volunteer Module)
• Manager can edit any Report, even if entered by
  someone else
• Follow steps to Edit an Incident Report (slides
  3642 of Hotline Volunteer Module)

21
Contacts

• Info or problems with EIRS Will Doherty,
  Verified Voting Foundation1 415 695-0543
  (office) or 1 415 425-3936 (cell)
  eirhelp_at_verifiedvoting.org
• TechWatch1300 technologists have volunteered
  for election protection activities at
  http//www.verifiedvoting.org/techwatch
• Acknowledgments Volunteers and staff of
  Verified Voting Foundation and Computer
  Professionals for Social Responsibility with
  assistance from Electronic Frontier Foundation,
  National Committee for Voting Integrity, Orchid
  Suites, Online Policy Groups California
  Community Colocation Project, voter2voter.org