ContactPoint: The Road to Data Quality

1
ContactPoint The Road to Data Quality

• Local experience of Data Quality, the Local Data
  Quality Toolkit (LDQT) and future plans
• Juliet Beer
• Darlington Borough Council
• ICES York
• Tuesday 6th November 2007

2
Objectives

• To provide insight into Darlingtons experience
  with Data Quality
• To explain the context and status of the
  ContactPoint project in the authority and our key
  partners
• To give a brief overview of our set up, teams
  main applications
• To update on progress towards our Data Quality
  Strategy
• To feedback on our use of LDQT
• To share key aspects of our future plans
  (including reaching LDQT required thresholds)

3
Context and status of the ContactPoint project

• Darlington LA - background
• Project Board and Steering Group
• Project Team
• Partners
• Other initiatives
• Lead Member LSCB awareness

4
Set up, teams main applications

• Structure of Childrens Services in Darlington

DCS
Planning Resources
Partnerships Integrated Services
Children families
School Improvement Development
ContactPoint
Operational
5
Set up, teams main applications

• Main systems and data sets within Childrens
  Services
• Capita EMS Education
• Career Vision CCIS Connexions (Stockton)
• OLM Carefirst Social Care
• SmartStart Childrens Centres
• Careworks - YOT
• IT resource support
• ICT Systems Manager
• Performance Data Team

6
Data Quality Strategy

• Work in progress
• Existing DQ context
• Experience expertise
• Importance of accurate record keeping to
  Practitioners
• Impact of ICS
• Benefits for CYP
• Commitment to from external partners

7
Key points from our use of LDQT

• XML extracts
• Data extracts in house, borrowed, supplier
  provided
• Results
• Actions taken (from RAGs to Riches)
• Lessons learned

8
Our future plans

• Other data sources
• Beyond LDQT
• Practitioner as key driver in need for good
  quality record keeping
• Moving data quality forward what would help?
• Funding resources
• xml training
• Further examples of data quality strategies
  LARA
• Promote and support the recently established
  sub- regional local data quality groups -
  sharing of good practice

9
Conclusions

• ContactPoint is a catalyst for better DQ
  awareness prioritisation
• DQ is starting to bring partners closer together,
  and we need to continue to build on this
• DQ alone will not make ContactPoint a success
  but without it, confidence will be low

10
ContactPoint The Road to Data Quality

• Any Questions ?