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Comdial Connectivity

• Traditional Networking
• VOIP Networking
• Remote telecommuting using IPrimo
• Using SIP endpoints

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Traditional Networking
PSTN
PSTN
[phone]
[phone]
302
Sarasota
Houston
202
Digital Endpoints
Digital Endpoints
Point to Point T1
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FAQ on Traditional Networking

• Networking like this requires a Network board in
  the Hub for every Node
• If you have two nodes then your hub will need 2
  Network boards and one network board in every
  node
• The parts needed to make this work
• FXNET Board
• FXSW-NS
• The Hub requires one software activation for
  Networking (FXSW-NS) and an FXNET for every node
• Each Node location requires an FXNET board
  FXSW-NS software

• You can have a maximum of 14 nodes or a total of
  15 locations
• You can network FXII to FXII or FXII to MP5000 or
  MP5000 or MP5000. Any combination will work!
• Point to Point Networking guarantees no issues
  with quality of service
• Your simultaneous conversations from hub to node
  depend on how many channels you will use for
  VOICE. If you have a partial T1(12 channels) then
  you could have 11 conversations since the
  networking requires one channel for signaling.

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FAQ on Traditional Networking

• What features will you get?
• The system will be able to share a single
  receptionist for the entire network
• One voicemail can support the entire Network
• People in Houston can have BLF/DSS appearance for
  people in Sarasota
• Calls can be seamlessly transferred from one
  location to the next
• People in Houston who dial 941 area code will
  automatically grab dial tone on the node and will
  benefit by having a toll free call

• Networking gives you many other features that
  become transparent across the Network.
• Transparent intercom dialing
• Call announce with name display
• Call forwarding from node to node
• DID routing
• ANI passing from node to node
• SMDR support
• Serial integration for Voicemail
• DSS/BLF support (30 per node)

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VOIP Networking
PSTN
PSTN
[phone]
[phone]
302
Sarasota
Houston
202
Digital Endpoints
Internet WAN
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FAQ on VOIP Networking

• Networking like this requires a VOIP Network
  board in every system on the Network
• The parts needed to make this work
• MP5-12G or MP5-24G
• What determines this is how many conversations
  you need between Hub Node
• You will also need to activate channels on the
  MP5-12/24 boards. So if you have a node that
  needs to have 6 conversations to the Hub then you
  will need 6 channels activated on the Node
  (MP5-12G) and 6 channels activated on the Hub
  (MP5-12G)
• Part FXVOIP-TKSW2
• In this scenario, you would need a total of 6 of
  the above mentioned part numbers. FXVOIP-TKSW2
  activates 2 channels per activation.

• One VOIP Networking board in the Hub can support
  multiple Nodes
• You could have one MP5-24G supporting 3 nodes
• Each Node would be served by 8 channels in the
  Hub VOIP board
• 8 X 3 would give you 24 total channels
• In this scenario, I would allocate 8 channels for
  node 1, 8 for Node 2 and so on.

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FAQ on VOIP Networking

• What features will you get?
• The system will be able to share a single
  receptionist for the entire network
• One voicemail can support the entire Network
• People in Houston can have BLF/DSS appearance for
  people in Sarasota
• Calls can be seamlessly transferred from one
  location to the next
• People in Houston who dial 941 area code will
  automatically grab dial tone on the node and will
  benefit by having a toll free call

• Networking gives you many other features that
  become transparent across the Network.
• Transparent intercom dialing
• Call announce with name display
• Call forwarding from node to node
• DID routing
• ANI passing from node to node
• SMDR support
• Serial integration for Voicemail
• DSS/BLF support (30 per node)
• Just to name a few
• If you notice, the feature functionality is the
  same in either scenario of VOIP networking or
  Traditional networking

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Remote telecommuting using IPrimo
PSTN
[phone]
Internet
201
LAN
Sarasota
202
205 (Santa Clara Office)
305 (UK)
304 (Texas)
203
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FAQ When using IPrimo phones

• Connecting IP telephones like this require an IP
  telephones board to support these endpoints
• The parts needed to make this work
• MP5-12G or MP5-24G
• What determines this is how many IPrimo
  telephones you will have
• You will also need to activate channels on the
  MP5-12/24 boards. So if you have 6 total
  telephones then you would need to activate 6
  channels on the (MP5-12G).
• Part FXVOIP-TKSW2
• In this scenario, you would need a total of 3 of
  the above mentioned part numbers. FXVOIP-TKSW2
  activates 2 channels per activation.

• Why use IPrimo telephones?
• You have remote users sitting at home
• You have a small branch office with 5 stations
  and do not want to put an entire system at that
  remote branch location
• You want to give the users a full feature set
  just like every digital telephone
• You need to have remote ACD agents
• You are not exceeding the limitation of IPrimo
  telephones
• 48 for CPUEX
• 128 for CPU-2 or SSB
• 480 on SSB (Future)
• 911 is not an issue

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Using SIP endpoints
MP5000 Administration
PSTN
[phone]
Sarasota
Internet
201 (PC/Softphone)
LAN
202
205 (Santa Clara Office)
205 (Santa Clara Office) EP200
204 (Texas) EP300
203
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FAQ on SIP

• First off, the system must be an MP5000
• SIP Server Blade
• SIP Gateway Blade
• SSL SIP Sever License
• MP5000 Fully Supports FX II Traditional Telephony
  Components and Applications

• This will allow the system to support
• EP300-12 (12 button SIP Endpoint)
• EP300-24 (24 button SIP Endpoint)
• EP200 Endpoints

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FAQ on SIP

• SIP requires licensing
• In order for SIP endpoints to make a call to a
  digital endpoint or to make an outside call, the
  system must have resources allocated. We do this
  using the MP5-12G or MP5-12G
• You can have 400 SIP endpoints and all endpoints
  can call one another, no problem!
• A channel on the Gateway blade (MP5-12/24G) will
  be used when calling a digital endpoint or making
  an outside call using the PSTN.
• Channel licensing

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FAQ on SIP
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FAQ on SIP
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VPN Interoperability with Comdial Endpoints
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FAQ on SIP
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So what are the major questions?

• When should I use Traditional networking over
  VOIP networking?
• If you do not ever want to deal with QOS
• If the customer isnt concerned about allocating
  bandwidth for Voice and separate bandwidth for
  Data
• The cost for a point to point T1 isnt cost
  prohibitive
• When should I use IPrimo versus SIP?
• If you are not exceeding the IPrimo limitations
  use IPrimo
• If you need the remote IP phones to have full
  feature functionality use IPrimo
• Iprimo is going to be more expensive than SIP
• You need remotes to be agents in an ACD use
  IPrimo
• The remote users need basic features use SIP
• IPrimo telephones remotely will be easier to
  deploy than SIP (EP300)

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Thank You