Tom

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Toms 25TIBsTIB This I BelieveIBM/Ninth
House/Tom Peters Company/09.24.2002
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If you dont like change, youre going to like
irrelevance even less. General Eric Shinseki,
Chief of Staff, U. S. Army
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1. TECHNICOLOR RULES! (Passion Moves
Mountains!)
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!
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Dont rebuild. Reimagine.The New York Times
Magazine on the future of the WTC space in Lower
Manhattan/09.08.2002
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2. Kaizen (Continuous Improvement) Is VDS/
Very Dangerous Stuff.
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Just Say No I dont intend to be known as the
King of the Tinkerers. CEO, large financial
services company (New York, 5-99)
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Incrementalism is innovations worst enemy.
Nicholas Negroponte
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Characteristics of the Also ransMinimize
riskRespect the chain of commandSupport the
bossMake budgetFortune, article on Most
Admired Global Corporations
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In Italy for 30 years under the Borgias they had
warfare, terror, murder, bloodshedand produced
Michelangelo, da Vinci and the Renaissance. In
Switzerland they had brotherly love, 500 years of
democracy and peace, and what did they
producethe cuckoo clock.Orson Welles, as
Harry Lime, in The Third Man
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3. Permanence Is a Snare a Delusion.
(Forget Built to Last. Its Yesterdays
Idea.)
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Jim Tom. Joined at the hip. Not.
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The corporation as we know it, which is now 120
years old, is not likely to survive the next 25
years. Legally and financially, yes, but not
structurally and economically.Peter Drucker,
Business 2.0 (08.00)
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4. DESTRUCTION RULES!
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Forbes100 from 1917 to 1987 39 members of the
Class of 17 were alive in 87 18 in 87 F100
18 F100 survivors underperformed the market by
20 just 2 (2), GE Kodak, outperformed the
market 1917 to 1987.Source Dick Foster
Sarah Kaplan, Creative Destruction Why Companies
That Are Built to Last Underperform the Market
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Good management was the most powerful reason
leading firms failed to stay atop their
industries. Precisely because these firms
listened to their customers, invested
aggressively in technologies that would provide
their customers more and better products of the
sort they wanted, and because they carefully
studied market trends and systematically
allocated investment capital to innovations that
promised the best returns, they lost their
positions of leadership.Clayton Christensen,
The Innovators Dilemma
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5. Forget It! (Learning Easy. Forgetting
Nigh on Impossible.)
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ForgetgtLearnThe problem is never how to get
new, innovative thoughts into your mind, but how
to get the old ones out.Dee Hock
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6. Innovation Is Easy Hang Out with Freaks.
(Employees, Board Members, Customers,
Suppliers, Alliance Partners, Consultants.)
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Saviors-in-WaitingDisgruntled
CustomersUpstart CompetitorsRogue
EmployeesFringe SuppliersWayne Burkan, Wide
Angle Vision
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7. Action ALWAYS Takes Precedence.
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Reward excellent failures. Punish mediocre
successes.Phil Daniels, Sydney exec (and, de
facto, Jack)
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If it works, its obsolete. Marshall McLuhan
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8. TALENT TIME! (He/She Who Has the Best Roster
Rules!)
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From 1, 2 or youre out JW to Best
Talent in each industry segment to build best
proprietary intangibles EMSource Ed
Michaels, War for Talent (05.17.00)
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25/8/53(Damn it!)
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9. Diversitys Hour Is Now!
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Diversity defines the health and wealth of
nations in a new century. Mighty is the mongrel.
The hybrid is hip. The impure, the mélange, the
adulterated, the blemished, the rough, the
black-and-blue, the mix-and-match these people
are inheriting the earth. Mixing is the new norm.
Mixing trumps isolation. It spawns creativity,
nourishes the human spirit, spurs economic growth
and empowers nations.G. Pascal Zachary, The
Global Me New Cosmopolitans and the Competitive
Edge
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10. SHE Is the Best Leader!
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AS LEADERS, WOMEN RULE New Studies find that
female managers outshine their male counterparts
in almost every measureTitle, Special Report,
Business Week, 11.20.00
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Womens Strengths Match New Economy Imperatives
Link rather than rank workers favor
interactive-collaborative leadership style
empowerment beats top-down decision making
sustain fruitful collaborations comfortable with
sharing information see redistribution of power
as victory, not surrender favor
multi-dimensional feedback value technical
interpersonal skills, individual group
contributions equally readily accept ambiguity
honor intuition as well as pure rationality
inherently flexible appreciate cultural
diversitySource Judy B. Rosener, Americas
Competitive SecretWomen Managers
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11. WHAT ARE WE SELLING? Experiences
Solutions gt Quality Satisfaction. (The
Traditional Value-added Equation Is Being Set
on Its Ear.)
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We want to be the air traffic controllers of
electrons.Bob Nardelli, GE Power Systems
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WHAT CAN BROWN DO FOR YOU?
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Gerstners IBM Systems Integrator of choice.
Global Services 35B. Pledge/99 Business
Partner Charter. 72 strategic partners, aim for
200. Drop many in-house programs/products.
(BW/12.01).
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12. DRAMATIC DIFFERENCE Only Difference.13.
WHAT MATTERS IS STUFF THAT MATTERS. (Query
1 Are You Proud of It?)
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The surplus society has a surplus of similar
companies, employing similar people, with similar
educational backgrounds, coming up with similar
ideas, producing similar things, with similar
prices and similar quality.Kjell Nordström
and Jonas Ridderstråle, Funky Business
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The Internet is the most effective profit-killer
on earth it stimulates a TRUE FREE MARKET and
a real free market is the most dangerous of
marketplaces for companies selling the SAME OLD
STUFF. To those with COURAGE, free markets are
greatthey help kill off the deadwood competitors
who dont have the courage to changemaking way
for them to LEVERAGE their DRAMATIC DIFFERENCE
into profitable growth.Doug Hall
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I never, ever thought of myself as a
businessman. I was interested in creating things
I would be proud of. Richard Branson
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14. eALL. (IS/IT Half-way No Way.)15. DREAM
Big! DREAM Enormous! DREAM Gargantuan!
(These Are XXX Times.)
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Message THE NEXT SLIDE IS THE MOST IMPORTANT
SLIDE IN THIS PRESENTATION.
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Dawn Meyerreicks, CTO of the Defense
Intelligence Systems Agency, made one of the most
fateful military calls of the 21st century. After
9/11 her office quickly leased all the
available transponders covering Central Asia. The
implications should change everything about U.S.
military thinking in the years ahead. The U.S.
Air Force had kicked off its fight against the
Taliban with an ineffective bombing campaign, and
Washington was anguishing over whether to send in
a few Army divisions. Donald Rumsfeld told Gen.
Tommy Franks to give the initiative to 250
Special Forces already on the ground. They used
satellite phones, Predator surveillance drones,
and GPS- and laser-based targeting systems to
make the air strikes brutally effective.In
effect, they Napsterized the battlefield by
cutting out the middlemen (much of the militarys
command and control) and working directly with
the real players. The data came in so fast that
HQ revised operating procedures to allow
intelligence analysts and attack planners to work
directly together. Their favorite tool,
incidentally, was instant messaging over a secure
network.Ned Desmond/Broadbands New Killer
App/Business 2.0/ OCT2002
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Theres no use trying, said Alice. One cant
believe impossible things. I daresay you
havent had much practice, said the Queen. When
I was your age, I always did it for half an hour
a day. Why, sometimes Ive believed as many as
six impossible things before breakfast.Lewis
Carroll
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Inet allows you to dream dreams you could
never have dreamed before!
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16. There Is Only ONE BIG ISSUE (Crappy)
Cross-functional Communication.
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The organizations we created have become
tyrants. They have taken control, holding us
fettered, creating barriers that hinder rather
than help our businesses. The lines that we drew
on our neat organizational diagrams have turned
into walls that no one can scale or penetrate or
even peer over. Frank Lekanne Deprez Rene
Tissen, Zero Space Moving Beyond Organizational
Limits.
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17. The WHITE-COLLAR REVOLUTION Will
Devour Everything in Its Path. 18. Take Charge
of Your Destiny! BrandYou Moment! DISTINCT OR
EXTINCT!
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E.g. Jeff Immelt 75 of admin, back room,
finance digitalized in 3 years.Source BW
(01.28.02)
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Unless mankind redesigns itself by changing our
DNA through altering our genetic makeup,
computer-generated robots will take over the
world. Stephen Hawking, in the German magazine
Focus
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If there is nothing very special about your
work, no matter how hard you apply yourself, you
wont get noticed, and that increasingly means
you wont get paid much either.Michael
Goldhaber, Wired
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Bill Parcells World/ Brand You World!BLAME
NOBODY!EXPECT NOTHING!DO SOMETHING!NY Post
(9/99)
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Nobody gives you power. You just take
it.Roseanne
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Brand You, Big Time!I AM AN ARMY OF ONE
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19. YOUR CALENDAR KNOWS ALL. (You Calendar.)
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To Dont List
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You must be the change you wish to see in the
world.Gandhi
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20. Management Role 1 GET OUT OF THE WAY. (Clear
the Way.) (Manager Hurdle Removal
Professional.)
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Ninety percent of what we call management
consists of making it difficult for people to get
things done. P.D.
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21. AVOID THE Epitaph from Hell!
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Joe J. Jones 1942 2002 HE WOULDA DONE
SOME REALLY COOL STUFF BUT HIS BOSS
WOULDNT LET HIM!
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22. Respect!
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• It was much later that I realized Dads secret.
  He gained respect by giving it. He talked and
  listened to the fourth-grade kids in Spring
  Valley who shined shoes the same way he talked
  and listened to a bishop or a college president.
  He was seriously interested in who you were and
  what you had to say.
• Sara Lawrence-Lightfoot, Respect

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23. Thank You Trumps All!
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The two most powerful things in existence a
kind word and a thoughtful gesture.Ken
Langone, CEO, Invemed Associates from Ronna
Lichtenberg, Its Not Business, Its Personal
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24. SOFT IS HARD. HARD IS SOFT. (Numbers Are
Soft. People Are Not.)
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Soft Is Hard- ISOE
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25. DISPENSE ENTHUSIASM!
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BZ I am a Dispenser of Enthusiasm!