Coaching

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Coaching

• TIPS 9

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Coaching deals with ability issues
Counseling deals with personal problems
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The Process is the Same

• Listening understanding
• Identifying the problem
• Clarifying alternatives
• Deciding on an action plan
• Implementing an action plan

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Effective Coaching Requires

• Asking questions to help person discover how to
  improve
• Actively listening to person showing genuine
  interest
• Offering help assistance
• Being positive upbeat rather than threatening
• Accepting mistakes using them as learning
  opportunities
• Encouraging continual improvement
• Recognizing rewarding even small improvements
• Modeling qualities you expect from others

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Role Playing

• Aka practice

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First of allI need 2 volunteers

• Lorin TJ

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Now I need the rest of you to divide into trios
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Instructions - 1

• You will be taking part in one activity 3
  different times (3 rounds).
• For each round, 2 of the 3 of you will play a
  role (coach or coach-ee), while the 3rd person
  will be an observer/commentator
• A different person should be the observer for
  each exercise

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Round 1
Debbie
Coach
Chris
Coachee
Observer
Pat
Round 2
Round 3
Debbie
Debbie
Coach
Coach
Chris
Chris
Coachee
Coachee
Observer
Observer
Pat
Pat
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Instructions - 4Timing

• You will have 15 minutes for each round
• 10 minutes discuss the situation
• 5 minutes for the observer to provide feedback

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The Exercise - 1

• Coachee, think of a work or school related
  problem you are currently experiencing or have
  had in the past.
• Briefly share the nature of the problem and its
  consequences with your coach.
• Coach, now you take over and conduct the most
  appropriate type of coaching or counseling
  session.

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The Exercise - 2

• At the conclusion of the session the observer
  will provide the coach with feedback based on the
  Observers Rating Sheet.
• Group members are to rotate roles and all share a
  problem to be coach on.

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Questions
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The Exercise

• Coachee, think of a work or school related
  problem you are currently experiencing or have
  had in the past.
• Briefly share the nature of the problem and its
  consequences with your coach.
• Coach, now you take over and conduct the most
  appropriate type of coaching or counseling
  session.

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The Mortgage Broker

• Modeling Exercise
• Starring Lorin TJ

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Instructions

• While Lorin TJ conduct their meeting, the
  rest of us will play the role of observers, using
  the worksheet for observers.
• Lorin TJ will have about 10 minutes to
  conduct their meeting.
• This will be followed by class discussion.

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Debriefing

• What is the likely outcome of this interaction?
  What is TJ likely to do?
• What are the consequences of this?
• What are the future implications?