Model of the Path Toward a Successful Business

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Model of the Path Toward a Successful Business
Assessing the Environment and Its Impact
Indicators of Business Success
Making Decisions and Taking Actions
Evaluating Results and Making Changes

• Diversity and social patterns
• Economic Forces
• Global Influences
• Financial Markets
• Legal and Regulatory Forces
• Competition and Industry Structure

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Chapter 6The Impact of DiversityTrends and
Issues
Work experience
First Language
Education
Age
Income
Sexual orientation
Geographic location
Race
Family status
Ethnic heritage
Mental/physical and other characteristics
Gender
Work style
Military experience
Religion
Communication style
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Key Diversity IssuesChallenges and Opportunities

• Growing presence of women in the workforce.
• Conflicts between work and family.
• Growth in racial and ethnic minorities
• Age and generational influences.

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The Growing Presence of Women in the Workforce

• Glass ceiling
• Systematic barriers that prevent women from
  advancing in the organization.
• Gender-friendly workplace
• Mentoring programs and support groups.
• Access to training professional development.
• Moving women into positions where they can gain
  the experience and the exposure they need.
• Explicit sexual harassment policies.

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Balancing Family Work

• Flexible work plans
• Telecommuting
• Job sharing
• Flextime
• Child care
• Elder care
• Other perks.

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Age and Generational Influences

• Baby Boomers
• Born between 1946 and 1964, comprising three out
  of every 10 people in the United States today.
• By 2020, almost 20 percent of the U.S. population
  will be 65 or older, with as many Americans of
  retirement age as there are 20-35-year-olds.
• Generation X
• Born between 1965 and 1978
• Less sure about stability in jobs, careers, and
  relationships
• Seems to emphasize the value of education.
• Different view of maturity and adulthood.
• Echo Boomers - Generation Y
• Born between 1979 and 1994
• 60 million strong biggest group since the 72
  million baby boomers.

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Diversity Management

• Defining Diversity Management
• A well-thought-out strategy for attracting,
  motivating, developing, retraining, and fully
  utilizing the talents of competent people
  regardless of their race, gender, ethnicity,
  religion, physical ability, or sexual orientation.

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Diversity Management

• Legal
• Title VII
• EEOC
• Americans w/ Disabilities Act
• Age Discrimination in Employment Act
• Equal Pay Act
• Ethical
• Diversity Audit
• Economic
• Cost-effective?