Lotus Sametime

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Lotus Sametime
March 6, 2003

• Web Conferencing
• Instant Messaging
• On-Line Awareness

Tom Hillebrand GreyDuck
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Instant Messaging
Sametime on-line demo

• Immediate communication with people across the
  hall or around the world
• Easily begin a Collaborative meeting

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Sametime Bots

• Request Information from a Chat Session
• Send an IM to Ask a Question
• Type Stock IBM
• Return The price today is 77.10

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Demo IM

• AIM and Sametime
• On-Line Status
• Send files

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Comments from Pilot Group

• This was useful when I needed a quick response
  and I was on the phone, or in a meeting.
• Answers come back faster than with email.
• Instantly recognize who is on-line and
  available.
• Multi-tasking -- 85 of test users said it saved
  them time money
• Sometimes a phone call or face-to-face isnt
  necessary
• When using IM you get to the point faster
  (because you dont want to keep typing)
• Span geographic and temporal boundaries to help
  support the decentralized workforce (Sales
  offices, your office in Hong Kong)
• No need to fumble around making multiple phone
  calls or having long email threads going back
  forth.
• You can save your chat transcripts for future
  reference

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The Future of IM

• SIP
• SIMPLE

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On-line Meetings

• Instant Collaboration
• Broadcast Meetings
• Screen Sharing
• Give/Take control of another computer
• Audio/Video over IP

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Demo Web Conferencing

• Start a Meeting from the Connect Client
• Show various tools in a meeting
• Screen Sharing!
• The Meeting Center

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On-line Meeting Benefits

• This was a great help to myself and the customer
  because they could show me the issue they were
  experiencing in real-time.
• Just one test saved at least 2 hours
• Can save both travel expense and
  telecommunications cost
• Ease-of-use means questions will be answered
  sooner rather than later
• Many potential uses for both formal and
  impromptu meetings with partners and customers
• No need for a conference room

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ROI

• ROI Calculator
• NowHow much would you pay?
• Secure Instant Messaging and Bots
• Web Conferencing
• On-Line Awareness

Only 38.42 per user at Level A (No Server
License)
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Why Lotus Sametime?

• Much like email became a business necessity,
  instant collaboration is expected to do be a
  requirement
• Many web sites incorporate this technology today
  No imposed limits on concurrent users or number
  of meetings Preferred Partner
• End user sets up their own meetings when needed
• A yearly license/maintenance renewal (no monthly
  fees).
• 200 Users 7,684 for first year, then 1,718
  per year
• (WebEx 10,800 per year with limitations no
  broadcast capabilities, 6 concurrent users, no
  IM, not self-service)
• Includes Instant Messaging, On-Line Meetings and
  the ability to add On-line awareness to
  applications.
• Record meetings for later playback, screen
  sharing, whiteboard, polling, IM, Send Web Pages,
  Raise Hands, IP Audio/Video
• Thin client/browser based
• Enterprise-level, secure solution, use Groups
• Server based buddy list
• Sametime Connect client or run from the web
• IBM/AOL Leading in Standards Implementation

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Other Considerations

• Sametime Developer Toolkit
• Sametime Connect - Client Packager
• Server Installation
• Simple for single server installations
• Large installation can take advantage of
  clustering, separate MUXs, separate server
  functionality
• SIP Gateway

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References

• Collaboration Case Study
• IM Industry Direction
• Sametime Market Leadership
• IM Standards
• Ingersoll-Rand
• More Links from Lotus (click on Press References)

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References (Contd)

• Study Proves Domino and Notes Have Faster, Better
  Development Environment
• The study, designed to measure platform
  effectiveness and capabilities in a real-world
  example, found development of a typical
  collaborative business application costs 44 less
  and takes 42 less time on Domino than on
  Exchange. (learn more)
• 10 Reasons to Choose Domino for Collaborative
  Application Development
• For over 10 years,the proven capability of Domino
  has appealed to thousands of developers and
  Lotus Business Partners for building robust,
  collaborative applications. Despite Microsoft 's
  efforts to catch up, Domino remains the premier
  platform for architecting collaborative Web
  applications, leveraging existing technology
  investment and keeping pace with technological
  change. (learn more)
• A Comparison of Lotus Sametime 2.0 and Exchange
  2000 Conference Server 1.0
• Sametime 2.0 demonstrates the maturity of an
  enterprise software product in this comparison
  with Microsoft's first conferencing server
  release. (learn more)

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For More Information

• www.GreyDuck.com and click on News
• info_at_GreyDuck.com