Train the Trainers

1
Train the Trainers

• Using service user and
• carer expertise

2
Training as a Team

• Best training teams includes a range of
  experience
• Involve service user and carer trainers from the
  outset
• Use each others expertise effectively
• Carer and service user trainers much more than
  telling their story

3

• Agree time commitment and amount of preparation
  required
• Treat carer and service user trainers as equal
  partners
• Agree appropriate reimbursement (MARD or local
  policies)

4

• Use local policies and good practice to support
  process
• Wherever possible use trainers with direct
  experience of compulsion
• If this is not possible or in addition, how do
  we get the voice of experience?

5

• Use Carers Journeys and Living through the
  Act to complement and reinforce local
  experience
• In DVD discussion starters ensure participants
  make links with principles
• Also relating principles throughout training to
  real life

6

• Using local service user and carer stories
• Face to face or relayed

7
Post Assessment Discussions

• Peoples Voices and Milton Keynes Joint Mental
  Health Service
• Professionals listening and learning to first
  hand experience
• Good practice
• Principle can apply equally to carers and service
  users

8
Using Open Questions

• Why do you think the Mental Health Act Assessment
  was requested?
• What happened in the assessment?
• What did you feel about the outcome of the
  assessment?
• How were you treated at the assessment?
• Have you any other comments?

9
Real Life Experiences

• Adapt training sessions to address local context
  by using local expertise
• Allow sufficient time for preparation
• How to cope with difficult issues/questions
• More than one contributor for support
• Allow sufficient time for debrief

10
Resource Pack

• Includes
• East Midlands guidelines for involving carers
• Carers Journeys and Living through the Act
  DVDs with discussion starters in case
• Discussion starters as word document for handout
• MARD payment rate guidelines

11
Good Practice Guidance

•  
•  NIMHE/CSIP
• Making a Real Difference
• http//www.mard.csip.org.uk/

12

• Be clear
• Be inclusive
• Treat people equally
• Have a positive attitude
• Ensure good communication and information
• Have good physical accessibility

13

• Adopt a good procedure
• Ensure support is available
• Have resources available
• Create meaningful involvement
• Consider all practical issues before, during
  and after