Improving Emergency

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• Improving Emergency Disaster Management
• Collaboration for Government Agencies
• A Microsoft Approach

• Santosh Khanolkar
• Platform Strategy Advisor
• Banking, Financial Insurance Services

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Executive Summary

• Business Challenges
• Agencies responsible for mitigating against,
  preparing for, responding to, and recovering from
  disasters need the ability to collaborate and
  share information during an emergency response.
• Lack of effective information sharing can degrade
  a common operating picture (COP) which can lead
  to a fragmented overall emergency response.
• Solution Approach
• A collaborative emergency management solution
  gives agencies the ability to insure they are
  focused on changing the outcome of a disaster
  instead of managing information.
• A collaborative emergency management solution can
  help government agencies achieve
• More effective day-to-day operations
• Better, faster decision-making
• Security without complexity
• Improved common operating picture (COP)

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Agenda

• The Need for a Collaborative Emergency Management
  Solution
• Collaborative Emergency Management Background
• Solution Description
• Description of example solution
• Agency challenges and how to address those
  challenges
• Example components
• Next Steps

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The Need for a Collaborative Emergency Management
Solution
Government Agency Challenges

• No clear common operating picture (COP) exists
  during emergency response and recovery
• No effective solution exists for
  cross-organization information-sharing and
  collaboration
• Lack of security in existing communication and
  collaboration methods
• Emergency systems used only in emergencies are
  often less familiar than common tools used on a
  daily basis

INCIDENT
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Collaborative Emergency Management Solution
Description
Solution Benefits
Agency

• Governments could benefit from
• Common operating picture (COP) and situational
  awareness during emergency response
• Improved day-to-day operations
• Better, faster decisions
• Security without complexity
• Continuity of operations

Agency
Agency
Agency
Agency
Agency
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Addressing the Challenges
Potential Solution Benefits
Agency Challenges

• No clear common operating picture (COP) exists
  during emergency response and recovery
• No effective solution exists for
  cross-organization information-sharing and
  collaboration
• Lack of security in existing communication and
  collaboration methods
• Systems used only in emergencies are often less
  familiar than tools used on a daily basis.

• Improved communication and collaboration
• More effective day-to-day operations
• Better common operating picture

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Improve Communications and Collaboration
Quick access to contacts
Value to Agencies

• Better information-sharing when communications
  infrastructure is disrupted
• Easier access to contact information
• Single point of integration for key information

Easy access to key information
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More Effective Day-to-Day Operations
Value to Businesses
Edit shared workspace easier

• Broad solution capabilities enable better
  collaboration across all phases of emergency
  management
• Comprehensive records management system provide
  comprehensive library of best practice materials
  and helps with agency reimbursement
• Common locations exist for all files
• A single location exists for updating rapidly
  changing information

Review common task
Gain quicker access to emergency management
situations
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Better Common Operating Picture (COP)
Support attachments for more detail
Value to Agencies

• Comprehensive location for requesting resources
  and information
• Ability to see scorecard status of the emergency
  situation
• Ability to rapidly collect, filter, and
  distribute information to all levels of government

Gain quicker access to emergency situation risk
levels
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Improve Communications and Collaboration
Quick access to contacts
Value to Businesses with the 2007 Release

• Improved alerts to critical events
• Single point of integration for key information
• Multi language support for 28 languages

Easy access to key information
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Solution Approach Benefits

• The Solution Approach can help agencies achieve a
  more streamlined, efficient, and cost-effective
  collaborative emergency management process

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Microsoft Vision Initiatives in Rural Growth

• SBU group on Rural Strategy in place
• Headed by Chairman
• Microsoft is supporting a program of India's
  Ministry of Communications and Information
  Technology to establish 50,000 rural kiosks, by
  offering a range of affordable products,
  services, consultancy, training and support.
• The company has also teamed with Indian PC
  vendors, financial institutions and Internet
  service providers to deliver number of
  initiatives, viz
• "broadband and PC package" on monthly
  installments to customers, particularly first
  time users of PCs VSNL / BSNL / HCL
• Tied-up with Intel-Rural PC Initiative.
• Financing package for Kiosks Operators in tie-up
  with Financial Institutions
• Microsoft is making its education content
  available under this program.

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Microsoft Vision Initiatives on Rural Growth.

• Rural Innovation Fund launched
• Microsoft India and Canadas International
  Development Research Centre (IDRC) have launched
  a rural innovation fund, an initiative the
  organizations hope would help in spreading the
  benefits of information technology in rural
  areas.
• The fund would begin with a seed capital of
  200,000 and finance IT projects that offer
  localised applications and solutions for rural
  communities.
• Rural HUB Initiatives MOU with GOI E-Governance
  Programs of Panchayati Raj
• To set up rural business hubs in the country.
• Rural hubs would help farmers to sell their
  produce at the best possible prices.
• Under the government's e-Governance initiative,
  rural areas would also be connected. Better
  electricity supply would be ensured so that the
  e-Governance program takes off in rural areas.

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Our Experience Participation in Rural Solutions

• Rural Credit Service Delivery/Mobile Rural
  Banking System Pilot by IIIT-B, MS, TCS,
  Envision.
• PACS Solution from NELITO / Co-Options rolled
  out in Andhra Pradesh Karnataka
• Bhoomi Village Kiosks, Talukas with state data
  centre
• IKM in Kerala
• PriyaSoft in MP
• OLTP Pilot in AP, RajIV in some districts in AP
• RSDP in AP, with AP-Online Backend Case Studies
• http//www.microsoft.com/resources/casestudies/Cas
  eStudy.asp?CaseStudyID16806
• http//www.aponline.gov.in
• Agmark Net
• http//agmarknet.nic.in/

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Mobile Rural Banking System Technology Components
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Next Steps Propose a Pilot / Proof of Concept
Solution to address collaborative emergency
management challenges

• More information
• www.microsoft.com/office/showcase/collabem

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