Title: A Case Study for JumpStarting ATIS
1Lessons Learned from ATIS/511for Emergency
Management and Disaster Recovery
David Lively, Chief, Travel Information
Systems Osama Elhamshary, Ph.D, P.E., Div. Of
Research and Innovation California Department of
Transportation June 2005
2Advanced Traveler Information Systems (ATIS/511)
- Provide accurate, real time
- Road and weather conditions
- Traffic conditions
- Travel times
- Transit routes, schedules, and fares
- Rideshare, motorist assistance, etc
- Special events impacting travel
3 Through
- Commercial TV and radio broadcasts, changeable
message signs, - highway advisory radio
- in-vehicle systems
- internet, pagers,
- kiosks
4 And 511 telephone
- 5-1-1 is the National Telephone Number for
Travel Information
BROWN 511 Live LIGHT BLUE 511 Live in
2005 DARK BLUE 511 Planning Grants FHWA,
March 2005
5Importance of ATIS/511 For Emergency Managers
- Floodgate messages
- Official information
- Alternative routes, travel modes
- Public assistance, e.g., amber alert child
abductions
6Transportation Management Centers
Real-time Data Collection Monitoring
Verification Traffic Management Incident
Response Emergency Operations ATIS/511
7ITS Architecture
Travelers
8ITS Wide Area Alert Schematic
9ATIS/511 are ITS Standards
TCIP (Transit)
511 (FCC)
NTCIP
TMDD (ITE)
ATIS (SAE)
Police/Fire
Commercial/Media Information Service Providers
IM (IEEE)
Private Data
Including DSRC (SAE) Vehicle Infrastructure
Integration (VII)
10Loma Prieta Earthquake1989 pre ATIS/511
- Problems
- Couldnt determine impact area/infrastructure
- Couldnt direct people to safe routes
- Overloaded Transit call centers
- Responses
- Added capacity, buses re-routed to BART
- Started transbay ferry service
- Started ITS, multi-agency TMC, ATIS/511
11Northridge Earthquake1994 pre ATIS/511
- Coordinated Multiagency Response
- Restricted partially open freeways to HOV
- Published weekly newspaper inserts
- Started 800-COMMUTE
- A multimodal, multi-agency predecessor to 511
- Installed 76 kiosks (discontinued in 1996)
- Internet added in 1995 redesigned 2005
12San Diego Fires2003 pre ATIS/511
- Problem
- Travelers congestion and delay
- Traveler conflict with responders
- Highway calls exceeded 52X normal - but
information updates not automated - San Diego ATIS/511 will
- Provide automatically updated, accurate
information
13Arizona 511 EmergenciesSince 2001 with ATIS/511
- Warns and directs travelers
- Floodgate messages
- Airport security messages include open roadway
routes, parking and curbside service restrictions
14Florida 511 Hurricanes2004 with ATIS/511
- Eliminated recurring public information problems
- Identified open/recommended bridges and roads, in
which directions, travel speeds, incidents
Frances
Jeanne
Charlie
Ivan
15Florida 511 Disaster Planning2005 ATIS/511
- Evacuating tourism / event attractions
- Facilitating regional roadway reliability
- Using multimodal data to improve regional
emergency response planning
16Advantages of ATIS/511 During Emergencies
- Collects automated ITS data
- Coordinates responders
- Allows inter-agency and inter-state data
sharing/coordination - Provides cost-effective and widespread public
notification - Provides requests for assistance (Amber Alerts,
Homeland Security Warnings) - Manages public reaction
17Lesson Learned
ATIS/511 provides cost-effective and widespread
public notification for managing public reaction