BOSS POWER PROCESS

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BOSS POWER PROCESS
Functional Boss Behaviors
Part 2 of 4
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two basic types of power
Boss Power Process
personal positional
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personal
Boss Power Process
acquired (bottom up) informal individual experi
ence/ relationship based
respect given to the boss by the workers

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positional
Boss Power Process
conferred (top down) formal rank oriented chain
of command
authority given to the boss by the organization

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angels and demons describe the positive and
negative behaviors the boss uses to deal with the
people, places and things they encounter in their
boss activities and situations
Boss Behavior is a Combination of Angels and
Demons
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- functional- effective- positive
Angels and Demons
ANGELS
DEMONS
BOSS

• mostly ego based- dysfunctional
• - negative

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angels (positive power)
Boss Behaviors (formal power)
demons(negative power)

• intimidation
• fear
• anger
• revenge
• goofy politics
• arrogance
• self centeredness
• favoritism

• honesty
• loyalty
• trust
• approval
• admiration
• positive direction
• effective correction
• nice

nice respect, patience, kindness
consideration
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angels (positive power)
Worker Behaviors (informal power)
demons(negative power)

• sabotage
• malicious obedience
• rumors/ misinformation
• back stabbing
• low productivity
• rule breaking
• passive resistance
• whining
• mean spirited

• show up
• cooperate
• support/assist
• follow orders
• self start/work hard
• act empowered
• be happy
• by loyal
• dont whine
• be nice