AnaLab Corporation

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Ana-Lab Corporation

• Ethics Training
• Program

03/28/07
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Wheel of Fortune

• How does my work fit into our companys overall
  strategic plan ?

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Wheel of Fortune

• Beats me, I didnt even know we had a Strategic
  Plan

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Strategic Plan

• Ana-Lab Corporation is committed to providing
  superior environmental analyses and services that
  meet the needs of our clients.
• Customer centered

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Management
Efficiency And Effectiveness
Improvement
Change
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Customer Focus

• We must be so close to our customers that we know
  their present and future needs even before they
  do.
• We must understand how important data is to each
  customer
• Service Centers

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Planning

• Excellence does not happen by accident
• It requires a well thought out, well-communicated
  plan that is based on a shared vision of how we
  function and how we can continually improve the
  quality of our work
• What part each of us has in the improvement and
  success of Ana-Lab

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Standardized Processes

• Real improvement occurs when everyone is
  performing an activity the same way so that
  results are predictable and repeatable
• Standard Operating Procedures
• Co-operation

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Process Focus

• While striving for continuous improvement, it is
  important to focus on improving the process not
  on correcting the problems
• The improvement process must define what went
  wrong with the process that caused the problem
  and provide a solution to prevent that problem
  from recurring
• PARs CARs

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Statistical Thinking

• We cannot run our business by best guess
• We need hard data
• We must be able to quantify each activity
• Control Charts
• Statistics

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Total Participation

• Everyone must be involved in the improvement
  process
• Improvement is a participation activity with all
  team members actively involved

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Us Relationships

• Success is based on how well everyone performs
• The work environment cannot be a
  we-and-them operation
• Ana-Lab is Us
• Working together we can make it better, make it
  grow and prosper and so will we all

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