The Australian Computer Society

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The Australian Computer Society
Automation Adding Systems and Procedures to
Your Business Presented by Susanna Kopman Date
13th February 2008
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WAAM Presentation Agenda

• Brief Introduction
• About Presenter
• About Were All About Marketing
• Marketing and Websites
• Power of the Internet
• Case study WAAM
• a. Overview Features WAAM Engine
• b. Overview Features WAAM HelpDesk
• 5. How can you Systemize your Business?
• 6. Time for Questions

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Brief Introduction

• Thank you all for attending
• Taking the first step to create a successful
  business model rather than just a job for your
  self

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About Presenter

• Susanna Kopman
• Founder and Director of WAAM
• Managed WAAM for the past 8 years
• A Bachelor of Business in Marketing Electronic
  Business
• Always been fascinated with successful business
  models
• Mentor for the Women in Business Program
• Lecturer at TAFE Web 2.0 technologies
• 13 years of extensive experience in the marketing
  industry servicing 100s of businesses

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About WAAM Were All About Marketing

• One-Stop-Marketing-Shop
• Act as your marketing partner/ support structure
  help to organise all your marketing needs
• Trade Connections Networks in all areas of
  marketing
• One of Jobs or Ongoing Marketing Support
• Action out Your To Do List
• WAAM believe that building a strong working
  relationship with our customers is the most
  important factor in delivering professional
  marketing solutions
• Where we add value is by
• Looking objectively at your marketing/ business
  issues
• Considering realistic ways in which to solve them
  
• Providing the backup and support you need
• In essence, WAAM offers creative excellence
  supported by logical thinking, delivered through
  workable affordable campaigns and solutions.

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Marketing Websites

• Do you have a job or a business model?
• Let the internet work for you
• Create an automated business to
• Save money
• Save time
• Improve your service to the clients
• Work more efficiently
• Win new customers
• To strengthen customer loyalty
• Turn your job into a successful business model
• Take the responsibility workload off your
  shoulders

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Power of the Internet
Databases
Accounting e.g. MYOB
Company Website
Internet
Newsletter Tools
Internal Website Section (Intranet)
External Website Section (Extranet)
E.g. WAAM Engine
E.g. WAAM HelpDesk
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Case Study WAAM a) Overview Features WAAM
Engine

• WAAM Engine - Intranet
• Manage the Internal Information
• Everybody has the necessary documents/ resources
• Different Access Levels
• Save time and money
• Easy communication within the team
• Everybody is always up to date/ informed
• Individual profiles with all important
  information
• You can see the finished jobs

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Case Study WAAM b) Overview Features WAAM
HelpDesk

• WAAM Help-Desk - Extranet
• For clients and suppliers
• Easier to manage the clients
• You can find them easily in your database ? lots
  of different searches
• Business becomes more structural/ organised
• Communication - They can see the progress 24/7
• You can upload
• Provide a better service to all (staff,
  suppliers, customers)
• Opportunity for you to stand out from the crowd
• Saves time and money
• Work time resources ? more efficient
• Easy to add new clients and suppliers

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Case Study WAAM b) Overview Features WAAM
HelpDesk

• Search Customers/ Suppliers/ Internal Contacts
• Who needs Following Up Query Searches
• Access to all Clients / Suppliers
• Manage WAAM Team
• Task List Manager
• Notice Board
• Manage Clients/ Suppliers/ News Subscribers/
  Other Contacts
• Manage Jobs
• Project Management
• Log Books
• Website Tools
• Resources
• How to use the HelpDesk
• Networking Events

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How can you Systemise your Business?

• What ideas for systems procedures
• do you now have for
• YOUR business?

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Time for Questions?

• Thank you for your attention!
• All Questions Welcome

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More on this topic?

• WAAM also offers an assortment of topics of
  interest
• Free presentations offered through DSRD other
  various institutions
• 2 hour presentations
• 4 hour presentations
• 6 hour workshops (2 to 4 times a year)
• Consulting in this area
• Tailored business solutions
• For more info visit www.waam.com.au (EVENTS
  page)

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6. Time for Questions?
Need Assistance/ Support with Your Marketing?
Growing Your Existing Business?
Starting a New Business?
We would love to hear from you!
Tel [phone]
www.waam.com.au
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