Netware technologies

1

netware technologies
(A Divn. Of Asian Contec
Ltd.)
COMMUNICATION CABLE SYSTEMS AND
CONNECTIVITY
Netware technologies 2002
2
NETWARE TECHNOLOGIES

MIRAPOINT

• Messaging Solutions

Netware technologies 2002
3
Who Is Netware?

• Netware Technologies is a leading provider of
  networking and connectivity products to domestic
  and international markets.
• We design networks, deliver products and install
  networks for our customers.
• Our strength continues to be supply of cost
  effective Telecom Cable Systems and connectivity
  products to global standards while providing
  unmatched commitment to quality and delivery.
• Netware technologies is poised to be a logical
  partner to Corporate seeking world class
  networking products.
• In its endeavor to bring state of the art
  technologies in the country Netware has tied
  hands with Mirapoint the world wide leader in
  Messaging Solutions.

Netware technologies 2002
4
Agenda

• Overview
• Messaging Industry Trends
• Vision Architecture
• Products
• Deployment Scenarios
• Summary

Netware technologies 2002
5
Why Focus On Messaging?

• E-mail volumes continue to grow
• Mailboxes Worldwide to Grow dramatically 500M
  in 2000 growing to 1.2B in 2005 (Source IDC)
• 3G Mobile services projections remain strong
• gt1B mobile internet users by 2005 (Source IDC
  R.Stephens)
• Wireless messaging volume continues to grow
  faster
• than other applications
• 50 Billion SMS Messages in 2001 (Source IIR)
• DoCoMo i-mode messaging traffic overtaking
• all other forms of mobile internet services as
  of Sept.
• 2001 there were 27M i-mode subscribers
• Internet messaging is the killer application for
• wireless and future mobile commerce

Netware technologies 2002
6
Messaging Has Become Utility Service

• Messaging is core wireline/wireless service
• Email is not SPs core competency its a
  must-have to compete!
• Revenue in value-added services not baseline
  email
• Messaging market is mature
• Clearly defined standards
• Broad adoption regular usage
• Key business drivers
• Ease-of-management
• Lower total cost of ownership
• Appliance approach has been proven
• Purpose-built solutions from Cisco (routing),
  Network Appliance (file servers), CacheFlow
  (cache), F5 (load-balancing), others

Netware technologies 2002
7
The 5 Key Elements of Messaging Infrastructure

• Message store service Holds and saves users
  messages
• Inbound message routing service Routes messages
  to the appropriate message store for final
  delivery
• Outbound message routing service Routes
  messages from users to the Internet for delivery
  to the final (message store) destination
• Message switching (client access proxy)
  service Determines which message store a users
  messages reside on, and connects the users
  client software to that message store
• Directory service Manages the identification
  and location that directs the routing of messages
  and authentication of and access for users

Netware technologies 2002
8
Single System Architecture

In a Single System architecture the message
servers also act as the Inbound and Outbound
routers and message switch. These Systems are
designed with commercial software packages such
as Sun internet mail server which run on OS like
UNIX on high end hardware server platforms.
Internet
Message Servers
Clients
Netware technologies 2002
Netware technologies 2002
9
Drawbacks of Conventional E-mail Architectures

• The application software itself is quite
  complex, because it handles all three aspects of
  e-mail functionality routing, storage, and
  switching. The more complex the software, the
  greater the opportunity for error.
• The hardware itself is very expensive and there
  is a single point of failure. Failure in any one
  component of the architecture can bring the
  entire system to a standstill.
• The system is not scalable and to be prepared
  for a future growth, the service provider has to
  buy expensive gear upfront and wait for the users
  to fill the capacity.
• This architecture cannot be deployed quickly and
  is difficult to manage, particularly remotely
  over the internet. It is also expensive to
  manage, requiring the number of experts (UNIX or
  NT experts) and hardware experts.
• The operating system supporting the application
  software is also not optimized for e-mail, which
  hinders the capabilities of the system itself.

Netware technologies 2002
10
Distributed System Architecture
INTERNETCLOUD
MESSAGESWITCH
MESSAGE STORAGE
ROUTERS
CLIENTS
Netware technologies 2002
11

Advantages of Distributed System Architecture

• Provides much greater reliability by eliminating
  single point of failure. No single component
  failure can bring down the entire system because
  the functions are spread amongst multiple
  systems.
• It provides more flexibility as it allows
  companies to spend on infrastructure on a need
  basis.
• It provides a significantly lower cost of
  ownership as the scaling of the infrastructure
  doesnt require replacing one system with an
  entirely new system.
• It allows remote deployment which can be
  centrally managed, so no IT expertise is needed
  at the remote site.
• It enables split deployment. Companies can keep
  their legacy mail stores and can adopt to
  scalable solutions in early phases and can switch
  over completely in the later stages.

Netware technologies 2002
12
The Mirapoint Advantage
Traditional E - mail
Mirapoint Solutions
vs
Complex
Simple
Affordable
Costly
Scalable
Unscalable

Revenue Gain
Revenue Loss
Netware technologies 2002
13
Mirapoints Appliance Approach

Netware technologies 2002
14
Mirapoint Feature Overview

Message Director

Access
Store

• IMAP, POP, Web
• Wireless Access
• Calendar
• Address Book
• Unified Comm.

• Route

• Integrated RAID Storage
• On-line Backup/Restore
• Unified Logging
• High-Availability
• Administration Tools

• SMTP Relay
• Integrated LDAP
• Anti-spam
• Virus protection
• Message Filters

Manage

• User Management
• Authentication

• Delegated Admin
• Class of Service

Netware technologies 2002
15
Mirapoint Multi Tier Architecture

Internet
SMTP SMTP
Message Directors
Route
Message Servers
LDAP
Store
Internet Directory
Message Directors
Manage
Access
SMTP
POP, IMAP, Web, Wireless Clients

• Proven scalability to millions of users
• Plug-and-play, modular messaging components

Netware technologies 2002
16
Mirapoint Message Store Messagebase

• Message store components tuned for messaging
• - Optimized database and file system (patent-
• pending)
• - Distinct transaction logs for faster reboots
• - Inter-process synchronization (better
  performance
• vs. NFS)
• - Database stores metadata (user and mailbox
  data,
• including flags, quotas, ACLs )
• - File system stores email messages
  attachments
• Memory management optimization
• Single-copy message store
• Integrated RAID subsystem, disk drives
• backup/restore process
• Hardware features for improved availability

Netware technologies 2002
17

Mirapoint Directory Performance
Working Set Size (Operations per second)

Database Size (Number of entries)

• Simple search performance of random database
  entry by a single indexed attribute with a warm
  cache (operations/second)
• Takes into account update rate of 1 constant.
• Benchmark intended to provide real-world
  performance for determining implementation
  tradeoffs

Netware technologies 2002
18


Mirapoint Customer Example

Gate Server
Gate Keeper
HTTP RTP
ASR
HTTP RTP
H.225 RAS
Called
Phone
TTS
RTP
H.323 H225 RAS RTP
LDAP
H.323 RTP
DS300
IMAP SMTP
Fax
LDAP
PSTN
ISDN
/PRI
IMAP SMTP Web Wap
VOIP Gateway
Calling Phone
MSC
BSC
MR200
VXML
M2000
Netware technologies 2002
19
Mirapoint Hardware Features

• Redundant hot-swappable power supplies, cords
  UPS
• Redundant hot-swappable fans
• ECC memory
• SCSI or FC RAID disk (up to 1TB)
• Battery backed, high performance RAID disk
  controller
• Front-panel keypad and hardware watchdog
• Audible and visual alarms on failure
• Three 10/100 ethernet support for gigabit
  ethernet
• Support for multiple head failover

Netware technologies 2002
20
Mirapoints Software Architecture

• Mirapoints operating system ( MOS ) is small
  and efficient. It was designed for one purpose to
  deliver an optimal operating environment for
  Internet message routing, storage and access.
• Very compact to uses only the code required to
  perform the task thus reduces any opportunity
  for system error, which in turn enhances system
  performance with less hardware.
• It is a very secure system as the intruders have
  no way to access it because there are no exposed
  commands or executables that could render it
  vulnerable to attack. The operating system
  installs in 15 minutes and runs without
  maintenance and has a proven up time of 99.99.
• The administrative user interface has only 33
  major commands and an intuitive GUI, user error
  is virtually eliminated. Mirapoint charges no
  user fees thus enabling the companies and ISPs
  to freely add users without any incremental
  costs.

Netware technologies 2002
21
Best-of-Breed Direct Access Technology


MessageBase
Integrated Administration Tools
Database
File System
Direct Access TechnologyTM
POP
SMTP
LDAP
IMAP
HTML
WAP
i-mode
XML

• Easy-to-deploy and manage appliance approach
• Universal access to all messages (voice, email,
  fax)
• Integrated platform for management, routing,
  storage access
• Native support for Internet standards

Netware technologies 2002
22
Mirapoint Wireless Advantages

• WAP i-mode support for email, calendar and
  address book
• - Fast time-to-market of new services
• - Direct Access technology
• Nokia, WAP, i-mode micro-browser support
• WAP phone use with out logging in (get session
  id)
• Logging API
• - Secure reliable logging interface
• - Billing or reporting
• - Notifications to phone/device Filtering
  rules for email
• management
• - Integration points for SMS-based
  notifications
• Future support for EMS/MMS services

Netware technologies 2002
23
Vodafone Customer Example

• Mirapoint selected for Vodafone Global Platform
• - More than 500K wireless web messaging
  users today
• - Current deployments in Australia, Egypt,
  Romania
• - Competitors included Openwave iPlanet
• - Migrated from InfoSpace
• Mirapoint provides wireless web-based services
• - Email, calendar, address book, to-do
  list
• - Customized branded UIs
• - Anti-virus protection
• - Tight integration with Vodafone portal
  framework
• - Platform for future advanced services,
  like location-based

Netware technologies 2002
24
Vodafone Architecture


SMS
WAP
HTTP
HTTP
Internet
Wireless ? TCP/IP Gateway
Vodafone/Mirapoint Deployments
Mirapoint MD300 Message Directors (2)
Romania
Egypt
Australia
Mirapoint M2500 Message Servers (6)
Netware technologies 2002
25
Vodafone Branded Webmail


Netware technologies 2002
26
VeriSign Customer Example

• Mirapoint selected for VeriSign Mail Platform
• - Growth to 1.5M users
• - Current deployments in U.S.
• - Migrated 850K mailboxes/500K domains from
  Critical Path
• - Including all account info, ie. filters,
  address book, vacation
• messages, message forwarding rules
• Mirapoint provides messaging platform
• - Provides email (POP, IMAP, Web), calendar
  address book
• - Multi-tier architecture for rapidly adding
  capacity services
• - Incremental branding updates (based on
  domains)
• - APP interface provides gateway to existing
  provisioning
• system preserved VeriSign engineering
  investment
• - Class of service controls billing on
  protocol access quotas

Netware technologies 2002
27
VeriSign Architecture For 1.5M Users


SONET
Internet
Cisco 6509
Cisco 6509
100Mbps

Nokia 650 Firewall
Nokia 650 Firewall
Mirapoint MD300 (switch)
Mirapoint MD300 (switch)
F5 BigIP Load-balancer (2)
Mirapoint MD300 relay (7) MD2500 store (7)
LDAP master
Web Server
External DNS
Internal DNS
Mirapoint DS300 (3)
slave
slave
Cisco 6506 (2)
Sun HW Veritas (NDMP relay)
StorageTek L700
Internal Provisioning (APP integration)
Cisco 7206
Nokia 650 Firewall (2)
Mirapoint MD300 (2) (NDMP relay)
Ultra SCSI
Cisco 2611
VeriSign Internal Network
Netware technologies 2002
28
VeriSign Branded Webmail


Netware technologies 2002
29
Telephony, Data, Wireless Convergence

Data
Internet Standards E-mail ? Unified
Communications
Webmail
Voicemail
SMS
POP/IMAP Email POP/IMAP Email
Wireless
Telephony
WAP/i-mode

• Access to any message, from any device, anytime
• Unified infrastructure to route, store manage
  all
• message.
• Support for open Internet standards

Netware technologies 2002
30
Platform For Value-added Services

 
Business

Fax
Voicemail
Personal
Calendar
U.C.
InternetEmail
Hosting
Delegated admin.
Address book
IMAP
POP
LDAP
Webmail
Notifications
Remote access
Commerce
Text messaging

• Email is sticky service to generate initial
  subscriber loyalty
• Service Providers need to differentiate evolve
  services
• Better attract and retain customers stimulate
  usage

Netware technologies 2002
31
Mirapoints Email Appliance Integrated,
Optimized Easy To Manage



Netware technologies 2002
32
Mirapoints Email Appliance


Unified Communications
Wireless Infrastructure
3rd-Party U.C. Solution (CMG, MediaGate, CTI2.
Interactive intelligence)
Mobile Access Gateways (WML, HDML, cHTML)
Messaging Integration
SMSC/MMSC Gateway
Legacy Mail Store (MSFT Exchange, IBM Lotus)

Portal Services
OSS/BSS Integration
Mirapoint Operating System
Portal Application Mgmt. Platform
LDAP
Provisioning System
Mirapoint Administration Management
Billing System
Logging API
Reporting System
Mirapoint System Services
Network
NFS
RAID
RAID
RAID
SAN
Backup Restore
Veritas Backup
Legato Backup
NDMP
Netware technologies 2002
33
Total Cost of Ownership
 

Mirapoint has the industry's lowest total
cost of ownership (TCO) for messaging services,
compared to competitive solutions. Based on the
recently published "Messaging Total Cost of
Ownership" report from The Radicati Group,
Mirapoint has secured the lowest total cost of
ownership for service providers in the messaging
solutions industry.
Netware technologies 2002
34
Total Cost of Ownership
Source The Radicati Group  

Comparison of Leading Service Provider Messaging
Vendors(Based on TCO per user for one and three
year periods)
Netware technologies 2002
35
Why Choose Mirapoint ?

• Low Total Cost of Ownership
• Appliance approach (integrated hardware
• software
• Scale-as-you-grow vertical horizontal
• scalibility
• - Fast deployment, easy management
• Mirapoint Technology
• Optimized message store (file system and
• database)
• Native Internet standards support,
• including LDAP
• Proven performance (Specmail)

Netware technologies 2002
36
Why Choose Mirapoint ?

• Customer Experience
• - Flexible anytime, anywhere client access
• - Customizable, brandable web-based UIs
• Platform for Value-Added Services
• - Wireless, Unified communications
• Calendar, Address Book, To-do List

Netware technologies 2002
37
Key Clients

• Network solutions
• Vodafone
• Cisco Systems
• China telecom
• BMW
• Time Warner
• Ford
• Cox communications
• Net Cologne

Netware technologies 2002
38
Summary

• Internet
• Standards

• Rapid
• Deployment

Dial-tone Reliable

• Value-added
• Services

• Scales to
• Millions

Easy Management
Low TCO
Netware technologies 2002
39
Thank you

• We thank you for your kind perusal of our
  presentation on messaging solutions.
• In case you require any further information,
  please email us at
• neeraj_at_netwaretechnologies.org or
• sandeep_at_netwaretechnologies.org
• CALL AT 91-11-6523510/6515058/6863385/6512973
• FAX [phone]

Netware technologies 2002