Thank Goodness

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Thank Goodness its Monday! Employee
Engagement
Fiona Narburgh Head of Strategy
Communications and Film Maker!
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Engagement today

• The film IDEA/ LG Communications product
• The why, what and how of engagement
• Engagement for Performance
• Not just an HR issue
• Key issue for communicators
• The MacLeod Review to Government on Engagement
• Scope to improve

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The Building blocks of Employee Engagement
Is satisfied with their job (Job Satisfaction)
Feels that the organisation gets the best out of
them (Optimising Performance)
An Engaged Employee
Feels valued by the organisation(Feeling Valued)
Speaks highly of the organisation as an
employer(Advocacy)
Is motivated at work(Motivation)
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in Councils, 33 would speak highly of their
employer.
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in private sector 48
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in Councils, 30 would speak highly of their
SERVICES
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in private sector. 57
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The film

• The brief
• The case studies
• The boss swap
• The engagement extras
• The reach so far
• The contribution to the National Review
• The next products

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Our view of success is simple

• Satisfied residents who feel we care and get a
  good deal
• Staff and members who feel loved and valued
• Partners who feel wanted and clear on our role
• And happy auditors and Government

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Performance and engagement

• Excellent and 4 Use of Resources and VFM
• LGC Council of the Year 2007
• Chartermark for all services
• High satisfaction with council 65 - 58
• Place satn 89, council tax comms 73
• Times Best Council To Work For 2008

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1. Leadership and Direction matters

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What managers want from their leaders and what
they get (Work Foundation)
11 31 31 21 25 8 21 39

• inspiring 55
• strategic thinker 41
• forward looking 36
• honest 26
• fair minded 23
• courageous 21
• supportive 20
• knowledgeable 19

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Do you enjoy your job?
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Are you proud to work for us?
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What motivates you?
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2. Communication and Involvement matters

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3. Performance and wellbeing matters

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Diet Aim for five portions of fruit and veg a
day
National Mens Health Week 9 15 June 2008
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Keep yourself in check Testicular cancer is
the most common cancer in men aged 20 - 34.
Check yourself once a month and report any
changes to your GP
National Mens Health Week 9 15 June 2008
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Got the urge to go? Prostate cancer is the most
common cancer in men in the UK. Talk to your GP
if you have any problems with urinating.
National Mens Health Week 9 15 June 2008
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Things that help

• Listening and looking out learning from our
  staff, partners, communities
• Clarity of purpose clear priorities
• Team approach trust and open relationships
• Playing to strengths - do a better job
• Celebrating the good things, tackling whats not
• Communicating well inside employee voice
• Energy on doing what we can not what we cant

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How engaged are you?

• Will you put in for Times Best Public Sector to
  work for 2009?
• What about a comms swap?
• Whats the one thing youll take back?
• Do you have a story to share?
• Who owns engagement?
• All welcome at Wychavon on 9th October