Proven Best Practices

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Proven Best Practices

• Ir. Jean-Louis Mapessa

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Association Interhospitaliere du Tournaisis
a.s.b.l.

• About the Hospital
• 406 beds
• Divided over 2 sites
• 1000 personnel 670 ETP
• Administratives
• Nurse
• Maintenance
• 150 Doctors
• 7 ICT person (included HelpDesk)
• Use skills to their best
• Near Future
• ZorgRegios or Bassin de soins
• Fusion with all hospitals in Tournai

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ICT Challenges

• Historical Challenges
• Distributed ICT
• Every department has their own servers and LAN
• ICT started mainly for Facturation
• Centralized ICT but there are 2 sites
• New Projects as driver for ICT modernisation
• E-Doc introduction
• Digitalization of images (xray, nmr) PACS
• Security of Patient data

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Drivers
Cables Lan/Wan
Datacenter Archiving
Skills matrix Reorganize helpdesk Outsourcing
SSO IDM
Station VXL
Premier
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Solutions implemented

• Stable network Fiber
• Outsource commodity
• Printers
• Cables, Routers,
• Deploy Thin Client NEC
• Decrease TCO
• Increase Security
• No more local storage
• Evidian SSO
• Password Management
• Everybody needs to sign a Paper Charter to have
  access to the SSO

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continued

• Centralized Archiving
• Challenges
• Data need to be stored a long time
• Assure procedures so that data can be recovered
  after decades
• Solution
• Centera
• Easy to use
• Easy to deploy
• Technologically advanced

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Train the user Frame ICT actions

• Every action is accompanied by training
• Make aware of their responsibility
• Personal approach
• Official Documents to be signed with support of
  higher staff
• Start rollout with general management
• They are the first to receive a thin client
• Remove the printer

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Future directions

• Fusion
• Nurse Documentation (e-Nurse)
• All actions need to be stored
• Mobility of nurses
• Pda
• Mobile thin
• E-Trolly

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Why Bull?

• There are a lot of niche players
• Need a big player that has an helicopter view
• Need competent integrator
• Strong Security offer (Evidian)
• Independent of point solutions
• Bull, Architect of an Open World

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Questions?