Search, My Sites, and Knowledge Network

1
Search, My Sites, and Knowledge Network

• Tim Smith
• US Central Region

2
Search In The Enterprise Challenges

• Large amounts of data in corporations leads to
  critical information in multiple repositories
• Need search capabilities across these
  repositories
• Deliver tailored relevant results securely,
  manageably and performantly

3
Search In The Enterprise Solutions

• Scenario spectrum
• Within-site search WSS or MOSS
• Search-driven business applications - MOSS
• Intranet Search MOSS
• Internet point of presence search - MOSS

4
Relevance Improvements

• Dramatically improved relevanceis the top goal
  of this release
• New ingredients added, including
• Click Distance
• Anchor Text
• URL Depth
• Missing Metadata Creation

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Business Data SearchSearch data, not just
documents

• Information in LOB systems is often hard to
  access
• MOSS 2007 can bring that data to your users
• Data is accessed through the Business Data
  Catalog
• Exposed to many features in SharePoint
• Search can easily index the data
• No need to write code
• Highly customizable results
• Integrated with scopes and search center

6
Index Mgmt and Security

• One index per shared service ? no needto worry
  about managing discrete indexes
• MOSS indexes can drive the WSS search experience
• Allow upgrade from WSS to MOSS
• Now support pluggable authenticationfor content
  in WSS/MOSS sites
• Based on ASP.NET 2.0 model
• Minimum required crawler permission is nowjust
  Full Read, not administrator
• Still provides the same security trimming
  functionality
• Ability to remove Single Items

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Customisation

• Search in your company is different
• Different metadata might matter
• Documents Title, Author, File location, size
• Records Patient, Doctor, Healthcare provider,
  SSN
• How users meaningfully scope searches differs
• All finance documents
• All patient records
• All published documents
• Customise results to pop metadata that matters
• Customisation offered at many levels
• Webparts, XSLT/CSS, full object model
• SDK available at Beta 2

8
Query Reporting

• Best way to improve searchis to understand
  current usage
• New out of the box usage reportingin Office 12
  SharePoint Servers
• Query volume trends, top queries, clickthrough
  rates, queries with zero results, etc.
• At both site and service provider levels
• Export data for extended reporting in Excel
• Respond to feedback with configuration changes or
  editorial results

9
Performance Improvements

• Key new features make the crawls fasterso the
  content is fresher
• More efficient SharePoint Crawling(Change Log
  Crawl)
• Continuous Propagation
• Unified WSS and MOSS search
• Security Change Only Crawl
• Maximum scale is 10s of Millionsof documents per
  indexer

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Search
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People And Expertise Finding

• Top-level search centre tab for People
• Search for expertise instead of name
• Use your personal network
• The person you know is better
• Grouped by personal network distance
• Show properties attributed to relevance
• Directory info (Title, Department)
• About Me
• Responsibilities, Skills, Memberships
• Hit highlighting
• Pivot by common attributes
• Department
• Title
• Others are customizable

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Personal PortalMy site by me
Site that you own for your own data and webparts

• Add content and webparts (storage)
• Documents
• Pictures
• Blog
• RSS feeds
• Meeting and Document workspaces

• Aggregation
• SharePoint Sites
• Colleague Tracker
• OWA parts
• Inbox
• Calendar
• Tasks

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Personal PortalMy profile about me

• Describe and present yourself to others

• Personal
• Name, phone, office
• Self-description
• Skills, responsibilities
• Hire Date
• Work product
• Documents authored
• Privacy Control

• In common
• Manager
• Colleagues
• SharePoint Sites
• Discussion Lists
• People and groups
• Colleagues
• SharePoint Sites
• Discussion Lists

14
User Profile Store

• Functional Improvements
• Multi-valued property (with or without
  vocabularies)
• Profile Sync will update to all WSS sites (e.g.,
  name, picture)
• Import from LDAP directory (profile rows)
• Import from Business Data Catalog (profile
  columns)
• E.g., CostCenter from SAP
• Scale and Deployment Improvements
• Scales up to 5M profiles (up from 1M)
• Automatic (no config required) import from AD
• Multiple forest support (in Beta2TR)
• Resource forests
• Multiple login accounts
• Multiple farm support
• Profile Stores in North America, Europe and Asia

15
IT Perspective

• My Sites are a Shared Service feature
• Completely de-linked from Portal Sites
• User Profile and My Sites deployed on a separate
  web application (e.g., http//my or
  https//my.corp.com/)
• Do not mix Portal and MySite data in the same
  content database
• Global deployments and sync simplified
• Decide on how many geographies/farms you have
• Each user has to be assigned to one farm
• All OOB UI will behave correctly when user is not
  in his farm
• IT Use change log to update profile info
  between farms

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My Sites
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• Knowledge Network is software for enterprise
  social networking that helps users collaborate
  more effectively by automating the discovery and
  sharing of undocumented knowledge and
  relationships

Connectors
Expertise Location
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The KN Solution

• People ResultsRanked by
• Social distance to seeker
• Expertise and relationship relevance

• SeekerSearches for people
• Who knows what?
• Who knows who?

• Publish ProfileIncremental updates

• Publish ProfileIncremental updates

• KN ClientAnalyzes email to create profile of
• Keywords
• Colleagues
• External Contacts

• KN ClientAnalyzes email to create profile of
• Keywords
• Colleagues
• External Contacts

• KN ServerAggregate profiles
• Expertise information
• Social network

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SPS Integration Overview
People Profiles
Index and Search
Extract and Publish
AD propertiesDL memberships
Active Directory
Index
KN Client MDB
KeywordsColleaguesExternal Contacts
SPS Search Center - Find People -
Manually enter Interests,Skills,
Responsibilities, etc
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Anonymous Brokering

• Seeker Initiates search

• Anonymous Results

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Knowledge Network
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Questions?

• Download SharePoint Conference Slides at
• http//sharepointmvps.officeisp.net/spc2006