1 Client - PowerPoint PPT Presentation
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Title:
1 Client
Description:
3. Callout. helpdesk. 3. support engineer. goes to client. 3. Problem written down and. logged ... Type device number into computer system. 3. Name of client ... – PowerPoint PPT presentation
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Title: 1 Client
1
1 Client
2 Helpdesk staff
2 Helpdesk staff
Problem sorted over phone
3. Callout helpdesk
Support engineer called
2
1 Help desk team manager
Type device number into computer system
Support engineer is assigned
2 support engineer
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