Flats Symposium

1
Flats Symposium 2008
Communicating FSS
Peter Moore President, Peter Moore Associates
National Postal Forum 2008
2
Communication Team

• Cross-functional
• Industry
• Postal
• Co-chairs
• Peter Moore Industry (PJM_at_PeterMoore.com)
• John Nagla Postal Service (john.nagla_at_usps.gov)

3
Purpose

• Develop Process to Facilitate FSS-Related
  Communications Among Key Stakeholders
• Customers Mail Owners
• Mail Service Providers
• USPS

4
Initial Questions

• What data needs to be communicated?
• Who needs to know?
• What is the necessary timing? Frequency?
• How well suited are existing communication
  channels?
• What changes and additions are needed?
• How best to provide feedback?

5
Key Data

• FSS Deployment Schedule
• Entry Points
• Critical Entry Times
• Mailing Standards
• Mailpiece Design
• Preparation Requirements

6
Establishing the Process

• Program Initialization
• Raise Awareness
• Create and Refine Data Structures And
  Communication Channels
• Deployment of Machines Into New Areas
• Labeling, Transportation Changes
• Regional Effects Local Regional Mailers

7
Short Term Objectives

• FSS Web Page
• Linkage from USPS.com, RIBBS, etc
• Specific Data
• Links to All Things FSS
• Brochures
• Addressing
• Preparing for FSS
• Distribution Through BMEU, PCC, BSN

8
More Specifics

• Addressing Presentation
• Workshop-in-a-box
• PowerPoint
• For use at PCCs, Industry Meetings, etc.
• Addressing, FSS, IMB
• Speakers Bureau
• Industry Functions e.g., Conferences
• USPS Functions e.g., PCC meetings, Focus Groups

9
Resources

• National Postal Forum
• FSS Symposium DVD
• Postal Explorer
• PCC Insider
• PCC Education
• DMM Advisory
• MailPro

10
(No Transcript)
11
(No Transcript)
12
(No Transcript)
13
(No Transcript)
14
(No Transcript)
15
Questions?