Business 100

1

• Business 100
• Review of Chapters
• 9 - 11

2

• CHAPTER 9
• Americas Evolving Manufacturing Service Base
  P268-270
• Operations Management Planning P270-279
• Operations Management in the Manufacturing
  Sector P281-282
• Materials Requirement Planning P283-284
• Modern Production Techniques P284-288
• Control Procedures PERT GANTT Charts P288-289

3

• CHAPTER 10
• Importance of Motivation P300-303
• Motivation Maslows Hierarchy of Needs
  P303-305
• Hezbergs Motivating Factors P305-307
• McGregors Theory X Y P309-311
• Ouchis Thoery Z P311-313
• Goal Setting Theory MBO P313-314
• Expectancy Theory P314-315
• Equity Theory P315-316
• Building Teamwork Through Open Communication
  Motivating in The Future P316-321

4

• CHAPTER 11
• Working With People Is Just The Beginning
  P330-332
• Determining Your Human Resource Needs P333-334
• Recruiting Employees From A Diverse Population
  P334-335
• Selecting Employees Who Will Be Productive
  P335-338
• Training Developing Employees For Optimum
  Performance P338-342
• Appraising Employee Performance to get Optimum
  Results P342-43

5

• CHAPTER 11
• Fringe Benefits P346-47
• Moving Employees Up, Over out P351-353
• Laws Affecting Human Resource Management
  P353-556

6

• Business 100
• Review of Chapters
• 13 - 16

7

• CHAPTER 13
• What is Marketing? P398-400
• Marketing Mix P400-405
• Providing Marketers with Information P405-411
• Consumer Market P411-418
• Business-to-Business Market P418-419
• Updating the Marketing Concept P419-421

8

• CHAPTER 14
• Product Development the Total Product
  P430-434
• Product Differentiation P434-436
• Packaging Changes The Product P437-438
• Branding Brand Equity P438-440
• New Product Development P441-443
• Product Life Cycle P443-446
• Competitive Nonprice Pricing P446-452

9

• CHAPTER 15
• Channels of Distribution P460-66
• Utilities Created By Intermediaries
• P466-68
• Wholesale IntermediariesP469-70
• Retail Intermediaries P471-73

10

• CHAPTER 15
• Emergence of Marketing Intermediaries P460-463
• Utilities Created by Intermediaries P463-465
• Wholesale Intermediaries P466-468
• Retail Intermediaries P468-472
• Building Cooperation in Channel Systems P475-477
• Emergence of Logistics P477-479
• Getting Goods from Producer to Consumer
  Efficiently P479-482

11

• CHAPTER 16
• Promotion Promotional Mix P490-91
• Advertising P491-497
• Personal Selling P498-502
• Public Relations P502-504
• Sales Promotion P504-507
• Managing the Promotional Mix P507-510

12

• Business 100
• Review of Chapter 18

13

• CHAPTER 18
• Importance of Financial Info P548-549
• Areas of Accounting P549-52
• Accounting vs. Booking P553-555
• Understanding Key Financial Statements P555-565
• Applying Accounting Knowledge in Business
  P565-566
• Analyzing Financial Statements P567-571