Student Technology Guide Quick Reference 20092010

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Student Technology GuideQuick Reference2009-2010
V
S
U
Office of University Technology
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Contents

• Contacts
• Security http//www.vsu.edu/pages/259.asp
• VSU Trojan Link http//www.vsu.edu/pages/110.asp
• Accessing the network
• VSU Email
• Trojan Wifi ( Wireless) http//www.vsu.edu/pages/3
  342.asp
• Hardware/Software Requirements
• Blackboard http//150.174.192.27/webapps/portal/fr
  ameset.jsp
• VSU 1Card http//www.vsu.edu/pages/1099.asp
• OIT Student Help Desk http//www.vsu.edu/pages/333
  7.asp
• OIT http//www.vsu.edu/pages/294.asp
• Open Access Labs
• VSTV Station http//www.vsu.edu/pages/891.asp
• WVST Trojan Radio http//www.vsu.edu/pages/112.asp
  
• Learning Resource Center http//www.vsu.edu/pages
  /871.ASP
• University Library Technology http//library.vsu.e
  du/

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OUT Contacts

• Chief Information Officer Judy Marchand Hampton
• Director of Office of Information Technology
  Rodney Fowlkes
• Director of Academic Technology Dr. Djavad
  Djavadi
• User Services Manager Janak Gada
• Information Security Officer Stephanie Hayes
• Technical Director Beau Hurley
• Student Help Desk 804-524-5144
• VSU Centralized Help Desk 24 hour operation
  1-800-630-8917
• VSU Blackboard Help Desk 24 hour operation
  1-800-630-8917

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VSU Trojan Link

• Your access to
• Banner Self Service
• Blackboard
• Online Payments
• Course Catalogs
• EPRINT
• National Clearing House
• Email

For assistance, please call the 24-hour
Centralized Help Desk toll free at
1-800-630-8917 Student Help Desk 804-524-5144  
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Security
"SECURE IT It's your responsibility"
IT Security Awareness Training is required for
all faculty, staff, and students.
IT Security Awareness Program
http//www.vsu.edu/pages/4519.asp
Announcements and FAQs
http//www.vsu.edu/pages/4535.asp
Online Training Portal
https//www.inspiredlms.com/login/vsuniversity/log
in.asp?CurLang1
For assistance, please call the 24-hour
Centralized Help Desk toll free at
1-800-630-8917 Student Help Desk 804-524-5144  
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Student Network
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Accessing the network

• To access the VSU network students must login to
  the Active Directory Domain. Active Directory is
  a directory service for the VSU campus community.
  You are required to login to Active Directory,
  and change your password, before being able to
  login to Blackboard, GroupWise email, or the
  campus Wireless network.
• Active Directory user names are formatted as
  follows first initial, first three letters of
  the last name, and last four digits of the
  student ID number (This is your Banner ID number,
  for example V12345678).
• John Doe Smith
• V12345678
• jsmi5678
• There is no initial password. Simply hit the
  enter key after typing in your user name. You
  will then be prompted for a new password.
• Password criteria
• A minimum length of 8 alphanumeric characters.
• Must contain a mix of upper and lower case
  characters.
• Have at least 1 numeric character.
• Contain at least 1 special character. The
  special characters are
• (!_at__?/,ltgt\)

Please note that OIT recommends changing your
password to something that you will remember, but
that wont be easy for someone else to guess at.
Also, for the security of your account, you
should avoid sharing your password with anyone.
For more information on changing your password,
see the instructions at the end of this section.
For assistance, please call the 24-hour
Centralized Help Desk toll free at
1-800-630-8917 Student Help Desk 804-524-5144  
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WiFi Campus Map
For Trojan WiFi information go
to http//www.vsu.edu/pages/3342.asp
For assistance, please call the 24-hour
Centralized Help Desk toll free at
1-800-630-8917 Student Help Desk 804-524-5144  
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Trojan Email
Email addresses are formatted as follows first
initial, first three letters of the last name,
and last four digits of the student ID number
(This is your Banner ID number, example
V12345678) _at_students.vsu.edu    
The password will be the same as that established
for your Active Directory account. You are
required to login to Active Directory, and change
your password from the default, before being able
to login to Blackboard, GroupWise email, or the
campus Wireless network. Logging in to Your
Account Your email account may be accessed
through the Internet, using the Internet
Explorer, Netscape, or Firefox web browsers, by
entering the following URL   http//studentmail.v
su.edu/ and then choosing a language and clicking
the Go button to get to the Login
Screen. Please see http//email.vsu.edu/  
For assistance, please call the 24-hour
Centralized Help Desk toll free at
1-800-630-8917 Student Help Desk 804-524-5144  
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Computer Hardware/Software Requirements
Contact the Student Help Desk for updated
Requirements 804-524-5144 or 1-800-630-8917
For assistance, please call the 24-hour
Centralized Help Desk toll free at
1-800-630-8917 Student Help Desk 804-524-5144  
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Computer Hardware/Software Standards

• The recommended PC configuration is
• 300 GB Hard Drive
• 10/100/1000 MB Ethernet Card (Please note that
  newer systems may have factory installed Ethernet
• Cards)
• Dual Core 3.0 GHz or faster Processor
• 2 Gb of RAM
• 48x32 CDRW/DVD
• Windows XP/Vista or Mac OS X as an operating
  system.
• Norton Corporate Anti-Virus Software (Available
  free from the Student Help Desk)
•  
• The recommended Laptop configuration is
• 160 GB Hard Drive
• 10/100/1000 MB Ethernet Card (Please note that
  newer systems may have factory installed Ethernet
• Cards)
• 48x32 CDRW/DVD
• Dual Core 2.5 GHz or faster Processor
• 2 Gb of RAM
•  

More on PC requirements Go to www.vsu.edu/pages
For assistance, please call the 24-hour
Centralized Help Desk toll free at
1-800-630-8917 Student Help Desk 804-524-5144  
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Student Technology Resources

• .

Blackboard
Student Help Desk
Learning Resource Center
WVST Radio
Help Desk Online
VSTV Television
For assistance, please call the 24-hour
Centralized Help Desk toll free at
1-800-630-8917 Student Help Desk 804-524-5144  
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Office of University Technology

• Hours for onsite OIT staff
• Mon-Fri 8am-5pm
• Sat Closed
• Sun Closed
• The Centralized Help Desk provides 24-hour-a-day,
  7-day-a-week support!
• OIT Newsletter http//www.vsu.edu/pages/3352.asp
• Policies and Procedures http//www.vsu.edu/pages/
  3313.asp
• Student Help Desk http//www.vsu.edu/pages/3337.a
  sp
• IT Security Awareness http//www.vsu.edu/pages/45
  19.asp

Click here
For assistance, please call the 24-hour
Centralized Help Desk toll free at
1-800-630-8917 Student Help Desk 804-524-5144  
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Open Access Labs

• There are several Open Access Labs on campus.
  Open Access labs give VSU students the ability to
  go to different locations to complete class work
  assignments and work on projects.
• Harris Hall 104 and 104 G 8AM-9PM
• Johnston Memorial Library B25-B26
• 112 Owens
• Singleton B14
• Hunter Mac 22E and 41N
• Daniels Gym 128
• Davis Hall 201
• Engineering 306, 206 and 102

Open 24 hours Monday- Thursday
To access all labs on campus go to this
link http//vsu.edu/pages
For assistance with LRC call us at 804-524-5379
or come to Harris Hall Room 103  
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University Library

• The VSU James Hugo Johnston Memorial Library
  Special Collection
• University Archives at Lindsay-Montague Hall
• Library Technology Services provides
  innovative technological services to the VSU
  community. The library is an excellent resource
  to students, faculty, and staff . JML is excited
  to provide new technology to students from the
  most basic to the most challenging. The Library
  Technology can be used to further enhance your
  technology needs. It is a pleasure to provide the
  latest technology and support you.
•  
• Fee Based Printing (Pay for Print Copy Service
  for students)
• Black and white printing from computers -
  0.05 per page
• Color printing from computers - 0.25 per page
• Photocopy printing (Black and White only) -
  0.10 per page

http//library.vsu.edu/
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Trojan Computer Lab

• Trojan Computer Lab
• The Trojan Link Computer Lab is located on the
  basement level of the James Hugo Johnston
  Memorial Library. The Lab is a part of the 24
  hour complex where students have access for
  typing papers, conducting research, checking
  email, or taking care of other computer needs.
  The Lab has Microsoft Office 2003 installed on
  all machines in the Trojan Link Computer Lab and
  plug-ins to accommodate departmental software
  applications for class assignments. There are 64
  computer workstations located in the Lab with
  access to networked print services (Pay for Print
  and Copy).  
•  
•  

http//library.vsu.edu/
Monday - Thursday - 24hrs/ Friday - Open until
600 p.m. /Saturday - 1000 a.m. - 600 p.m. Sun
- Open at 300 p.m.
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Have a Great Year!2009-2010