Presentation to the

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AFRALTI ITU CENTRE OF EXCELLENCE PARTNERSHIP
FOR CAPACITY BUILDING IN THE COMMUNICATIONS SECTOR

• Presentation to the
• PUBLIC PRIVATE SECTOR PARTNERSHIP FORUM (PPPF)
  FORUM
• MAPUTO, MOZAMBIQUE, 24TH 26TH APRIL 2005
• By
• Mike Nxele
• ITU CoE Programme Coordinator Centre of
  Excellence for English-Speaking Africa

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Presentation Outline

• Background on AFRALTI
• Role of AFRALTI
• ITU and association with AFRALTI
• The Centre of Excellence and AFRALTIs
  Transformation Agenda
• The imperatives for Transformation

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• MEASURING OUR PERFORMANCE
• OUR SOURCE OF STRENGTH
• OUR SHORTFALLS

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• OUR APPROACH
• OUR FRIENDS AND PARTNERSHIPS
• THE WAY FORWARD

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Who is AFRALTI?

• An INTER GOVERNMENTAL Regional Telecommunications
  Institute for higher level telecommunications
  Training, serving the English Speaking Countries
  of Africa.
• Established in 1987
• Currently, there are 9 member countries who have
  signed the Intergovernmental Agreement.

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These are

• Kenya
• Uganda
• Tanzania
• Malawi
• Swaziland
• Zimbabwe
• Mozambique
• Seychelles
• Lesotho

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• Main focus was on provision of advanced and
  specialised telecommunication, technical and
  management training, that was not available in
  national training institutions
• AFRALTI member countries were represented by
  their respective Telcos, incumbent operators.
  That role has moved to Regulators.

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IMPERATIVES FOR TRANSFORMATION OF AFRALTI

• SECTOR CHANGES in the 90s
• Liberalisation and entry of competition
• Restructuring exercises reducing numbers at the
  workplace
• TECHNOLOGICAL CHANGE
• Fixed, Analogue, Digital, Mobile wireless,
  Satellite, all in one decade.
• Required a completely new set of skills at place
  of work.

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• EMERGING REGULATORY INSTITUTIONS
• Regulatory effectiveness depends on the
  competency of their staff, and this was a
  completely new challenge to everybody.
• INTERNALLY WITHIN AFRALTI
• Pressure for AFRALTI to be self sustaining
• Contribution Fatigue
• From Operator Funding to Regulator Funding

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ITU support for AFRALTI

• ITU always associated with AFRALTI from the
  beginning
• Funded study on need for AFRALTI
• For Four Years (1987 1991) AFRALTI existed as a
  UNDP-funded Project.

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THE CENTRE OF EXCELLENCE AND AFRALTI
TRANSFORMATION

• The Centre of Excellence is an ITU worldwide
  initiative to assist players in the emerging
  markets of the developing world cope with the
  challenges in the sector (Liberalisation,
  Competition, Technology Change, Restructuring and
  Modernisation of Management, Regulation, etc)
• Focus of CoE is on Institutional and Human
  Resource Capacity Building.

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• An AFRALTI Transformation Study was done in 2002
  with CoE Project Funding
• Focus of study was to understand the form, nature
  and magnitude of transformation AFRALTI needed to
  take to play its full role of supporting the
  transformation of the Telecoms sector.

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• The results of the study charted the AFRALTI
  roadmap towards excellence. The work of AFALTI
  and CoE since that report is towards
  implementation of the Studys Action Plan.

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TARGET GROUP Those with the capacity to make a
difference

• Policy Makers
• Decision Makers
• Top Level Managers
• Professionals who influence policy making.

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AFRALTI/COE CONVERGENCE OF PURPOSE

• Within our region, there was therefore a
  convergence of purpose between the CoE and
  AFRALTI.
• It made sense for the CoE to fulfil its mission
  through supporting AFRALTI. The success of
  AFRALTI is the success of the CoE(E) and vice
  versa.
• It became a primary objective of the CoE to
  transform AFRALTI into a Centre of Excellence for
  English Speaking countries of Africa.

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APPROACH OF THE COE

• PARTNERSHIPS With private sector organisations
  in the developed countries, with a desire to help
  the developing world.
• With other development partners
• With other International and Regional
  Telecommunications Training Institutions (eg IIT)
• Establishing and strengthening Networks within
  the region.
• Strengthening AFRALTIs Institutional Capacity

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• STRENGTHENING INSTITUTIONAL CAPACITY WITHIN
  AFRALTI
• Support it with Resources (Training equipment,
  infrastructure support)
• Support it with Expertise (from within the ITU,
  other agencies and partners)
• Support it with Staff Development
• Support it with Running Programs
• in relevant key areas

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IMPACT ASSESSMENT OF AFRALTI/COE TRANSFORMATION
PROGRAM

• MEASURING OUR PERFORMANCE
• IDENTIFYING OUR SUCCESS
• ACKNOWLEDGING OUR SHORTFALLS

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MEASURING OUR PERFORMANCE

• Countries participating in our Programs
• Organisations
• Numbers of participants
• Category of Participants
• Productivity of our Staff
• Contribution of Self Generated Revenue to Budget

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MEASURING OUR PERFORMANCE
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REGIONAL EXPERTS DEVELOPED
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• The above shows that in Africa, with proper
  organisation and management, commitment and will,
  African initiatives can succeed.

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OUR SOURCE OF STRENGTH

• OUR APPROACH
• OUR FRIENDS/PARTNERS

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OUR APPROACH

• ADDRESSING SPECIFIC CLIENT NEEDS
• We follow guidelines of priority needs identified
  in study for our General Training Programs.
• Every forum as a Needs Assessment platform, eg.
  ITU HRM Bi-annual Meeting.

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• TAKING TRAINING TO THE MARKET
• Establishment of sub-regional training nodes.
• Running in-country training programmes (High
  success rate with COSITU).
• Tailor making Programs to suit clients needs and
  market environment (eg. Training for Somalia).

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• PROMPTNESS AND FLEXIBILITY
• Adapt Program and calendar to suit client (eg.
  BSC, VoIP Programs for 2005).
• USING BEST RESOURCES
• From Region
• International
• Leading Companies with Best-in-Class Practices
• Our partners
• OUR PRICE COMPETITIVE PRICING

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OUR FRIENDS

• The Centre of Excellence is a partnership of
• The emerging telecoms markets fo the Developing
  world
• Their more advanced counterparts in the developed
  world
• Multi lateral Institutions
• Training Institutions (Regional International)
• Development Agencies
• The ITU plays a CATALYTIC role

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PRIVATE SECTOR FRIENDS

• Nortel Networks, Spectrocan
• Spectrum Management Expertise, Software, Experts
• CISCO Systems Through the ICTI Project
• Equipment, Training Resources
• Alcatel
• Siemens
• Airtel (Teletraffic Engineering, Network
  Optimisation Software design, Training, Expertise
  Knowledge Sharing
• International Institute of Telecommunications
  (IIT) of Canada (see TAP Project)

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DEVELOPMENT PARTNERS

• CTO
• IDRC
• CBDD
• Leland Initiative
• World Bank
• USAID
• EC/EU

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TAP ON TELECOM PROJECT

• A 5 yearTechnical Assistance Program for
  Developing Countries
• A capacity building initiative by the ITU and the
  International Institute of Telecommunications
  (IIT) of Canada

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• Executed within framework of Centre of
  Excellence Project
• AFRALTI selected for initial pilot Project
  implementation Phase
• Partnership fully endorsed by AFRALTI Governing
  Council
• Focus on Technology Training, Knowledge Sharing
  and Imparting of skills in key areas of New
  Technologies.
• Developing Regional Subject Matter Experts and a
  long lasting transfer of know-how

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OUR EXPERIENCE SO FAR

• Arguably the best/most beneficial partnership we
  have had so far
• Areas of knowledge are relevant
• Technological neutrality
• Responsiveness and Flexibility
• Expertise

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SO FAR DURING PROJECT PILOT PHASE

• In 2004, we ran
• WLAN
• NGN
• Plans for 2005
• VOIP
• WLAN (West Africa)
• XDSL Technologies
• SS7 Signalling
• We are proud of the progress this partnership is
  developing and the benefits it is giving us.

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OUR SHORTFALLS

• Have not adequately covered all sub-regions in
  particular the West African English Speaking
  countries.
• This will be addressed by the establishment of a
  hub in Ghana this year
• Not adequately penetrated players in Africas two
  big markets South Africa and Nigeria. With
  Nigeria, strong link with NCC.

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• Thin base of professional staff.
• Made up for by developing regional resources and
  part-time experts. Our database of Experts is
  now growing
• Co-ordination??

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MARKETING

• Have not fully broken with our past flirtation
  with incumbent fixed operators
• We have more to offer mobile operators than they
  are using, or they know
• Some markets far from us use us more than those
  that are near

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OUR CHALLENGE

• Shaking image of the past
• Paradigm shift (from traditional to new markets,
  eg. Broadcasting, IP Networks, Satellite)
• Gaining Acceptance by the market
• Keeping abreast with Technology Regulatory
  issues.

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• Strengthening existing partnerships and creating
  new ones
• BE A CENTRE OF EXCELLENCE IN DEED AS IN WORD

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COMMERCIAL!!Upcoming Programs

• VOIP
• Nairobi - 9th 13th May
• Dar-Es-Salaam - 16th 20th May
• Maputo - 23rd 27th May
• SPECTRUM MANAGEMENT
• Nairobi - 16th 20th May
• WLAN
• Accra, Ghana - 27th June 1st July

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CONCLUSION

• FOR AFRALTI TO SUCCEED IN ITS ENDEAVOUR TO BUILD
  REGIONAL CAPACITY IN THE TELECOMS/ICT SECTOR, AND
  TO SERVE YOU BETTER, WE COUNT ON YOUR SUPPORT.

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THANK YOU MERCI BOUCOUPE OBRIGADO ASANTE
SANA SHOKRAN
MIKE NXELE Programme Co-ordinator Centre of
Excellence for East Africa International
Telecommunication Union C/o African Advanced
Level Telecommunications Institute (AFRALTI) P O
Box 58902, NAIROBI, Kenya Tel [phone],
4440634 Fax [phone] Email
mike.nxele_at_ties.itu.int