IP Telephone System by

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IP Telephone System by

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Auto Attendant and Voice Mail. Central Administration & Configuration: ... Additional PC driven features such as click to dial, company directory and user management ... – PowerPoint PPT presentation

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Title: IP Telephone System by

1

IP Telephone System by
RW Communications Ltd

Web presentation, version 1
2

Index
What is IP Telephony
What are the benefits?
How does it work?
How would you benefit from it?
Pricing and Comparisons
Summary

3
What is it?

Communicator is a hosted telephony system
designed for multi-site small businesses that
offers powerful features to reduce your total
costs and improve the productivity and image of
your business.

4
What is it? - A Hosted PBX

Carrier-class network-based multi-office
solution designed to satisfy your Business needs
Primary target business market
No onsite support required
Features
Web portal for self-serve end user configuration
Full complement of telephony features
Auto Attendant and Voice Mail
Central Administration Configuration
Multiple tiers of administration privileges
Web-based management and online support by RW
Communications

Self administration - with RW Communications
support
Ideal for Multi-office businesses
End User Experience
Ease of use via Intuitive Web Interface
Manage Calls Easily
Plug Play
Single Bill all billed via an online system by
RW Communications
Added Value Applications
Voicemail, Auto-Attendant, Hot Desking
Home-worker, Call Permissions, Call Greetings
Call Routing

6
Advantages

Incredibly feature rich, PBX Key-phones features
to improve customer service and professional
image voicemail, auto attendant, hunt groups
Additional PC driven features such as click to
dial, company directory and user management
Your personal settings and feature available from
ANY phone in the company (or working from home)
Saves manpower and costs in managing telephony
Cheaper outgoing calls
Free calls between sites and offices and working
from home
No major hardware or maintenance costs.
Only one set of cabling required for PC and Phones

7
Packaged Features for your Business

Voicemail
Auto-Attendant
Personal Greeting
Call Forward
Call Coverage
Call Hold
Company Directory
Redial
Three Way Call
Transfer
Callers List
Delegate
Do Not Disturb
Call Coverage Configuration
Calling Permission Company
Click to Call
Group membership
Login / logout
Help Pages

8
User Experience - Simplicity Control
Ease of use
Self Serve
One bill
Web Management
9
What are the benefits?
10
The Benefits of Communicator

Reducing Your Costs
Lower call costs
FREE site to site calling
No major Capital Outlay
Reduced line rental charges
No PBX required
Fully bundled features
Call forwarding
Call barring
Voicemail
Auto attendant
No Maintenance Costs

Improving your Productivity
Scaleable for new employees
Can port your existing number
Youll never lose a customer call
Simple to use - Plug Play hardware
Remote Access Control

11
How does it work?
12
At the office (s)
RW IP Network
13
Across the network
Core BT Telephone Network
Local ADSL Exchange
RW ADSL
Customers HQ Site
IP Network
Hosted Switch
Customers Remote Site
Internet
14
Who would benefit?
15
Who would benefit?

By Size
5-50 staff per company per site location
Multiple sites around the world
Can run 200 staff system over a multi site
location
By Vertical market
Freight forwarders talking to other offices,
international calls
Home workers, Directors, Sales team
Construction sites, company implants
By Company Type
HQ and satellite offices
2 or more offices that work together

16
Pricing
17
User license 10 per month, including voicemail
auto attendant
Customers Premises

One off 55 set up charge per site
Gamma
IP Phone _at_ 185
IP Router _at_ 160
5 per channel per month
Gamma

RW Broadband
Ethernet Switch _at_ 90 - 280
Alternative power supply per phone _at_ 15
RW ADSL Router
18
Summary
19
Summary