FINDINGS

1
FINDINGS
NASPD FORUM 2004 Montgomery Bell State Park
2
New Park Manager Competencies
Maintenance Management

• Buildings
• Historical
• Non-historical
• Infrastructure
• Grounds
• Equipment/Vehicles
• Preventative/Cyclical Maint.
• Maint. Mang. Plan
• Trade Skills Awareness
• Project Construction Development Mgnt.

• Budget
• Recycling
• Laws and Regulations
• ADA
• Archeology
• Other
• Site Safety and Risk management(facility,environm
  ental, OSHA,employee safety)

3
New Park Manager Competencies
Resource Management (Natural/Cultural)

• Trails(Design and Build)
• Current Laws and regulations
• Invasive Species
• Protection
• Recreation Management
• Inventory Process
• Trends and Future challenges
• Ecological Impact Statements
• Archeological Resources
• GIS-Management Resource tool
• Boundary Maintenance and encroachments

• Resource Management
• Planning
• Stewardship
• (Forest,Wildlife,Range,Water,
• Plant, Archeology)
• Eco Management
• Recognize external/internal issues that may
  impact
• Land Acquisition
• Endangered Species

4
New Park Manager Competencies
Administration

• Budget/Fiscal
• Communication Skills (oral,written,computer,
• presentation/public,telephone,
• listening)
• Contract Management (concession,services,RFPs)
• Organizational Skills
• Procurement Procedures
• Marketing
• Time Management
• Project Management
• Computer/Technical Skills

• Customer Service (visitor services, special
  users,internal/external)
• Records Management
• Reports
• Networking (external and internal)
• Organizational Practices and Policies(audits and
  compliance)
• Legislative process
• Business/Retail Skills
• Cultural Diversity
• Grants

5
New Park Manager Competencies

• Personnel Development and Management
• Employee relations
• Recruitment Retention
• Supervisory Skills
• Multi Tasking/Scheduling
• Human Resource Management(laws and regulations)
• Accountability
• Evaluations
• Training
• Staffing
• Union/Management Issues

6
New Park Manager Competencies

• Community Relations
• Friends groups
• Media
• Volunteers
• Government Relations(Federal,state,city,county)
• Partnership/Networking
• User groups
• Legislative Contacts
• Special Populations

7
New Park Manager Competencies

• Philosophy and Planning
• Establishing Identity/traditions
• Planning (strategic, master,resource
  management,user conflict ,Landscape Architectural
  Design)
• Mission/Vision/Goals
• Conservation Preservation
• Parks Law Enforcement Philosophy

8
New Park Manager Competencies
Leadership

• Team Building/Creativity
• Motivational Techniques
• Ethics
• Conflict Resolution
• Coach Mentoring
• Problem Solving
• Interpersonal Skills

• Delegation/ Empowerment
• Decision Making
• Change Management
• Communication Skills

9

• Interpretive and Education Program Management
• Special Events
• Interpretive Inventories
• Park Themes
• Basic Interpretive Techniques
• AV Skills
• Communication Skills
• Program Planning
• Program Promotions
• Exhibits and Interpretive Displays
• Signage
• Marketing
• Education and Outreach

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Visitor Services

• Interpretive and Education
• Law Enforcement
• Facility Operations
• Programming
• Surveys/Trends
• Crisis/Emergency Management
• Homeland Security