MAV ESD Strategy Project Presentation to GOL

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MAV - ESD Strategy ProjectPresentation to GOL

• 11 April 2000

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Imperatives for a Local Govt Wide ESD Strategy

• Rising customer expectations and need for
  speed-to-market
• Cost of ESD and need to spread this
• Real requirement for Single-face to Government

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The Opportunity

• To leverage and channel
• Increased ESD activity activity within most local
  governments
• Experience and methodology within MMV and MAV
• Suitable Victorian and pan-government (eg
  Governet) ESD (and related) initiatives
• ETCs significant online services experience and
  capability in a number of metropolitan and
  regional councils
• Substantial (6 million) funding available from
  eg the T2 fund for rural government ESD
  implementation

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The Challenge

• In this assignment to
• Obtain sufficient buy-in from across local
  government
• Ensure that this assignment is the commencement
  of a collaborative continuum in local government
  and not a singular, discrete event
• Provide a strategy, but linked to a range of
  practical, action oriented project
  recommendations to enable immediate action

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City of MelbourneEB Strategy Key Messages

• the adoption of Electronic Business is essential
  (and inevitable), and will deliver benefits to
  the Council, the City and its residents,
  businesses and visitors
• full implementation will be an extended,
  whole-of-organisation and costly undertaking, but
  a positive business case exists
• the foundation matters must be correct to allow
  for a scalable and sustainable approach
• effective and affordable implementation will be
  vitally dependent upon partnering and other forms
  of collaboration

Developed by ETC in May 1999
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Deliverables

• a strategic plan (including costs, benefits and
  risks of delivering the major services
  identified) for the deployment of integrated
  online services and
• an implementation plan, for the delivery of
  services, selected from the strategic plan, and
  suitable for delivery to rural communities.

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Scope Limits

• Example of out of scope
• Tourism, e-commerce development.
• Telecommunications infrastructure.
• Community portal - other than with LG as a
  primary content provider.
• We will record briefly report on observations
  issues in regard to out of scope matters.
• To be considered
• State - Local Government interactions.
• Health services as they relate to Local
  Government.
• Supplier interactions

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Project Theme

• Smarter more competitive/efficient Local
  Government
• Victoria leading the field
• More effective service delivery (easier, quicker)
• Support existing community/Local Government
  partnerships
• Closing the Gap (filling shortfalls)
• Realising efficiencies within Local Government
  (reduced processing costs)

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Project Strategy

• Overall a sense of WOW - innovation making a
  difference.
• To fit in with the overall vision of ESD
  development on-line communities
• To lever off best of breed compliment other
  initiatives
• Target low effort/cost, big impact opportunities
• Flexible scalable to meet the needs of
  different Local Governments their differing
  needs
• Range of service delivery technologies
• Not funding driven

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Life - Business Events - example
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Customer Views - example
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ETC Team

• David Jonas
• John Rimmer
• Antony Mcloy (Grosvenor Consulting)
• Jo Fisher
• Alistair Muir (Project Manager)
• Alastair Dowling
• Robin Anson
• Other ETC
• Andrew Wentzel (Health)
• Donald Paige (GIS)

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Consultancy Methodology

• Intense phase of consultation
• Research
• Interviews - Local Govt potential stakeholders
• Questionnaire/stocktake - all Councils
• Workshops - 2 metro, 4 regional
• Strategy development
• Develop - Working draft
• Review
• Modify
• Further development - Draft strategic plan
• Implementation plan - with rural focus
• Presentations final report

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Timelines

• Consultation/research... completed - 21 April
• Working draft strategy - 28 April
• Draft strategy - 15 May
• Final strategy implementation plan - 9 June
• Presentations - Immediately following

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Consultation with 4 Councils

• One day in each community
• Consult with
• Council staff
• Community representatives
• Wide range of communities
• City of Knox
• City of Greater Bendigo
• Rural City of Ararat
• West Wimmera Shire ( Wimmera Infrastructure
  Group)

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Some Impressions (1)

• Great interest by Councils and Communities
• ESD Interest in
• Information
• Planning
• LG - State Govt interactions
• Rates Fees payment
• Community Health
• Community portal linkages

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Some Impressions (2)

• Issues
• Takeup
• Variations between Metro, Regional and Rural
• Infrastructure
• Business case
• RR access to resources technical, support
• Interfaces with Back End LG systems

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Workshops

• 6 Workshops 2 Metro, 4 Regional
• All Councils invited key community groups
• Opportunity for all Councils to have input into
  the development of the ESD Strategy
• 4 hours

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Workshop Schedule

• Ararat - 19 April
• Wycheproof - 20 April
• Moonee Valley - 21 April
• Benalla -3 May
• Whitehorse - 4 May
• Warragul - 5 May

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Workshop Agenda

• Project Outline
• LG online services and service delivery
• Preliminary views on strategy
• Breakout sessions
• Discussion of breakout session findings
• Summary

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Special Focus Areas

• GIS and opportunities for use in LG ESD -
  planning, rates, where is information etc.
• Health and opportunities for LG community health
  ESD / interactions with local regional health
  care providers

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Other Groups for Consultation

• MAV/ALGA
• Four metro. Local Governments (IT)
• OLG, ORC
• MMV
• Maxi - other service providers
• Land Victoria
• Harvest Road, other content developers
• Ballarat University
• IT providers of LG Systems and software
• GGT, Gippsland Development, Wimmera Dev.
• Other Govt. Depts Health, DNRE, SRO, DOI etc.
• VicRoads
• VECCI VFF
• Bendigo Bank

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Nature of Final Report

• Succinct report
• Analyses presented in appendices
• Executive summary for wider distribution

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(No Transcript)