Operating the Open Science Grid

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Operating the Open Science Grid

• Doug Olson, LBNLOSG Consortium Meeting
• Milwaukee, WI
• 20 July 2005

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Contents

• The roles
• The players
• The script
• Infrastructure services
• Service desk functions
• Engineering functions
• Examples of some key scenes
• Acknowledgements
• How to get your tickets

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The Roles
e.g. VDT (Globus, Condor, )
Catalog, discovery, identity, brokering,
Users (scientists, students, engineers, ) and
Applications
Compute, storage, (network in future)
OSG Doc 47
(see later slides)
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Roles (II)
Real support organizations often play multiple
roles
Lines represent communication paths and, in our
model, agreements. We have not progressed very
far with agreements yet.
Gray shading indicates that OSG Operations
composed of effort from all the support centers.
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Roles (III)
Community Support
Have recognized need for general open support,
but no one is contracted to provide it, so a
best effort community support activity has
started and is still taking shape.See Fred
Luehring Burt Holzman.
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The Players (I)(partial list of support centers,
span labs and universities,formed or forming as
of 7/19/05)
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The Players (II)(list of registered VOs as of
7/19/05)
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Guidance
Tables in preceeding slides provide guidance to
people looking for assistance on the support web
pages.
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Infrastructure
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Service Desk
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Engineering
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Trouble Ticket System

• Used by IU Global NOC Grid3, now in production
  for OSG

People from most support centers do/will have
accounts and can assign tickets directly to
appropriate SC. All support centers will be known
to the system.
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Provisioning Activity

• Leigh Grundhoefer, Dane Skow, co-chairs
• Guided (pushed, trimmed, hammered, ) initial OSG
  software release
• A major piece of work!
• Future releases will be provisioned ( hopefully
  with less effort.)

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Problem tracking
Problems, issues, open trouble tickets are
discussed in a regular teleconference. The
associated email list is osg-operations_at_openscienc
egrid.org.
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Acknowledgements
Operations Activity
Support Centers TG
chairs
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To get Your tickets
0. (You already read How to Participate with OSG.)
3. See Rob Quicks talk tomorrow.
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The Beginning!