Beyond Stereotypes to

1
Chapter 3

• Beyond Stereotypes to
• Powerful Connections

2
What is the nature of exclusion in the workplace?

• Stereotyping
• Prejudice
• Discrimination

3
Why do people stereotype?
4
What do I need to know about prejudice?

• Some Types of Prejudice
• Workplace prejudice, Sexism, Racism, Ethnic,
  Prejudice, Other isms
• Some Expressions of Prejudice
• Subtly Discriminating
• Denying
• Rationalizing
• Acting Out

5
What do I need to know about discrimination?

• A power imbalance
• A privilege imbalance

6
What is a Prejudice-Prone Personality

• Thinking Process
• Typical Traits
• The Authoritarian
• The Less-Prejudiced Personality

7
What are the effects of exclusion?

• General Effects of Being Excluded
• General Effects of Rejecting Others
• Specific Workplace Effects of Being Excluded
• Recruitment practices
• Screening practices
• Compensation practices
• Tracking and job segregation
• Promotion practices
• Layoff, discharge, and seniority practices
• Career alternatives
• Effects of exclusion on employee performance
• Effects on trusts
• Effects on motivation
• Effects productivity

8
What type of contact heals prejudice?

• Superficial contact
• True acquaintance
• Conflict
• Collaboration

9
What are the seven strategies for moving beyond
stereotyping to powerful connections?

• Strategy 1 Get in Touch with Stereotypes and
  Prejudices
• Strategy 2 Open Your Mind to Other Viewpoints
  and Listen
• Strategy 3 Learn About Other Groups
• Strategy 4 Express Respect and Appreciation
• Strategy 5 Build Trust
• Strategy 6 Work With Diverse People Toward
  Common Goals
• Strategy 7 Go For Creativity and Innovation
• Seek collaboration
• Work toward synthesis
• Use the synergy