CA EITM Vision and Service Availability Approach

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CA EITM Vision and Service Availability Approach
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Agenda

• Market Overview
• Industry Direction
• IT / Business Imperatives
• CA Overview
• Unify, Simplify and Secure
• Enterprise IT Management
• Model for Enterprise IT Management
• Unified Integration Platform
• Service Availability Solution
• Partners
• Why partner with CA?
• Working with partners

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Imperatives For IT
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Significant IT Initiatives
Customer rating of gap in current solution for
major needs Respondents' ratings for "gap
between what I need and my current solution" (1-5
scale, "5" is extremely large gap)
Source Bain and Company Bain Customer Survey
2005
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Enterprise IT Management
Business Processes
IT Services
Assets
Users
Manage and Secure
Unify
Simplify
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What We Do
CA delivers software and services to simplify,
unify and secure IT environments
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CAs EITM Advantage

• Comprehensive
• Functional disciplines
• Platforms
• IT infrastructure components
• Manage IT services (as well as IT infrastructure)
  and connect to the business process
• Integrated
• CA products are integrated with CA products (user
  interface, processes, data)
• CA products integrate with 3rd party products
• Embrace existing and emerging standards
• Modular
• Modular products add value incrementally
  solving specific IT needs and adding increasing
  value with additional modules
• Real-time
• Dynamic, policy-based management and optimization
  of the IT environment
• Workflow-driven orchestration of IT processes

Manage and Secure
UNIFY
SIMPLIFY
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CAs Integration Platform For EITM
BusinessServiceOptimization
Network,System App Mgmt
SecurityManagement
Storage Management
Management Functions
Management Standards
Management Services
Core Services
Partner
Customer
Third Party
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EITM Key Benefits
EITM Unify, Simplify Secure IT
Manage Cost
Align IT Investments
ImproveService
Manage Risk
Optimize Resources
Corporate AssetProtection
Service Availability
IT Portfolio Management
Automate Processes
Compliance
Service Management
Financial Management
Service Continuity
Business Process Management
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Improve Service
Enable IT to define and deliver mission critical
IT services when and where they are needed in
the most cost-effective and efficient way
possible to support business goals.

• Service Availability
• Map IT to the business
• Increased service levels
• Proactive management of business and IT services
• Rapid problem resolution
• Coordinated management from event to recovery

• Service Management
• Business impact analysis
• Manage services to optimize business performance
• Coordinated IT operations
• Streamline service support
• Control changes
• Drive process maturity

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CA Service Availability

• Availability is inclusive of performance and
  response time
• Unified view of assets across the silos
• Integration that accelerates time to value and
  protects investments
• Aligned with business driven management
• Modular investment at your own pace

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Service Availability Components

• New Components
• Unicenter NSM r11
• Unicenter ASM r11
• Unicenter Service Desk r11
• Unicenter Service Metric Analysis r11
• Existing Components
• Unicenter, BrightStor, eTrust, eHealth SPECTRUM
• Third Party Integration
• Leverage existing investments

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CAs Execution Advantage

• Proven processes to evolve IT maturity
• Practical, achievable steps to success
• Goes beyond IT operations to business management
  of IT

Business Agility IT Dynamic Optimized
Proactive Business Impact Management
Mapping IT to Business
Centralized Event Management
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EITM Accelerators
CAs Integrated IT Flows enable organizations to
address real business issues and transcends the
capabilities and implementations of traditional
point-solution technologies.
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Why Partner with CA?

• Multi-vendor, Multi-Technology
• Management software is our focus
• No hardware or outsourcing agenda
• Unified, simplified, secured view across all the
  silos with both depth and breadth for mainframe
  and distributed environments
• Thought Leadership in Process Maturity
• Financial strength and global resources

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Working with Partners

• Technology Partners
• New ca smart certifications (i.e. OPNET,
  Voyence, Fluke)
• Purpose-built integrations for BMC, HP IBM
• Global Alliance
• Select industry-leading Independent Software
  Vendors (ISV), Independent Platform Vendors
  (IPV), and outsourcers
• Consultants such as Accenture Bearing Point
• Integrators such as CSC EDS
• Channel
• ESPs (Enterprise Solution Providers), VARs,
  resellers, consultants, solution providers, and
  independent software vendors (ISVs) of all sizes
  who resell, influence or add value to CA software
  
• OEM
• Hardware, software or service solutions to
  helping partners expand the depth and breadth of
  their offerings

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Summary - CA Value Proposition
EITM is CAs industry vision and strategy for
governing, managing, and transforming the
business / IT relationship.

• Manage Risk
• Reduce Cost
• Improve Service
• Manage Investments

Cost Risk Availability
50
.001
99.999
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Questions Answers