Change User Information

1
Change User Information
CHAPTER 5
The Change User Information submodule allows the
taxpayer to update/modify some information in his
account such as his email address, email
notification preference, Challenge Question and
Answer to his preferred challenge question. It
also provides access for modifying the user's
password. There are two (2) Change User
Information Scenarios

• Changing User Information
•   Changing Login Password

2
Scenario 1 Changing User Information
A taxpayer can update/modify his email address,
email notification preference, Challenge Question
and Answer to his preferred challenge question at
any time.
Task Procedures Access eFPS Login Screen Log-in
to eFPS

• To access eFPS Login Screen, please refer to
  Chapter 2 Accessing eFPS Login Screen.
• To login to eFPS, please refer to Chapter 4
  Logging-In to eFPS.

3
eFPS USER MENU SCREEN

• Click on the Change User Info Button
  .

Select Change User Info
4
eFPS USER INFORMATION FORM SCREEN
Note The ltTINgt, ltNamegt and ltUsernamegt fields
are disabled and cannot be modified. Filling
out the ltPasswordgt field with your current
password is required if you make any change in
your user information before submitting. The
ltPasswordgt, ltAnswergt and ltConfirm Answergt fields
are case-sensitive.
5
eFPS USER INFORMATION FORM SCREEN

• Enter new email address in the ltE-mailgt field.
• Click on preferred e-mail notification
  preference.
• Enter new challenge question in the ltQuestiongt
  field.
• Enter new answer in the ltAnswergt and ltConfirm
  Answergt fields.
• Note
• Answer to Challenge Question is case-sensitive.

Update Email Address
Modify Email Notification Preference
Modify Challenge Question
Modify Answer to Challenge Question
6
eFPS USER INFORMATION FORM SCREEN

• Enter current password in ltPasswordgt field before
  submitting.
• Note
• Filling out the ltPasswordgt field with your
  current password is required if you make any
  change in your user information before
  submitting.
• The ltPasswordgt field is case-sensitive.
• Click on the Submit Button .
• Note
• If you want to discontinue any modification and
  go back to the User Menu screen, click on the
  Cancel Button .

Supply Password
7
Scenario 2 Changing Login Password
A taxpayer can change his login password at any
time.
Task Procedures Access eFPS Login Screen Log-in
to eFPS

• To access eFPS Login Screen, please refer to
  Chapter 2 Accessing eFPS Login Screen.
• To login to eFPS, please refer to Chapter 4
  Logging-In to eFPS.

8
eFPS USER MENU SCREEN

• Click on the Change User Info Button
  .

Select Change User Info
9
eFPS USER INFORMATION FORM SCREEN

• Click on the Change Password Button
  .

Select Change Password
10
eFPS CHANGE PASSWORD SCREEN

• Enter current password in the ltPasswordgt field.
• Note
• The ltPasswordgt field is case-sensitive.
• Enter new password in the ltNew Passwordgt and
  ltConfirm New Passwordgt fields.
• Note
• The ltNew Passwordgt and ltConfirm New Passwordgt
  fields are case-sensitive.
• Click on the Submit Button .
• Note
• If you want to discontinue changing your
  password, click on the Cancel Button
  .

Change Password