Rand Water

1
Portfolio Committee on Water Affairs and
Forestry
Rand Water
MAY 2006
2
Customer expectations ?

• 1. Uninterrupted supply water
• 2. Wherever it is required within our supply
  area
• 3. When it is required
• 4. At a reasonable cost
• 5. Water must be of
• acceptable quality

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3
QUALITY COMMITMENT 
Must be safe for lifelong consumption
Must be palatable (Taste, Odour and Feel)
Must be aesthetically appealing (Clear)
Should not contain any chemical or
radiological substances deleterious to health
Should be free of pathogenic organisms
Be stable as far as possible
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4
Quality Management
Quality Assurance
Quality Control
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5
How the system operate
Quality Assurance
Action group
Quality Control
Business Continuity Plan
6
How do we do this?
WHO Chapter 4 - 2004
7
What does the WQSP involve?
(DWAF)
Raw Water
Transfer
Storage
Abstraction
Discharge
(WATER BOARDS)
Purification
Treatment
Distribution
Waste Collection
Household
Reticulation
(MUNICIPALITIES)
Critical control point
8
Monitoring programme
Operational limits
Critical Control point
Corrective action
protocols
9
Multiple Barrier Approach
WHO 2001
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10
Approach to quality management

• Cannot manage at point of delivery
• Need to manage from Catchment to point of
  delivery
• Use one set of criteria
• SANS 241 (2005) because
• Based on international (WHO)standards
• Reputable and well researched
• Excellent point of departure
• Useful in respect of entire water cycle
• Most critical user is man
• Valuable in respect of holistic management
• of water quality including source waters

11
Water Purification
Resource protection
Bulk Distribution
Resource protection
SUPPLY CHAIN
12
Resource Protection
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13
This tier represents the pristine or background
values of a catchment and will accommodate the
catchment reserve values when established (Ideal)
This tier represents a water quality that is safe
for lifelong consumption provided that suspended
matter is removed and water is disinfected. (Must
meet SANS 241 Class 1 health related
variables) (Acceptable)
This tier represents water with increasing risk
to health. Yellow implies caution and catchments
should be managed towards lower level of range.
SANS Class 2 . (Tolerable to unacceptable)
This tier represents water that is not save for
human consumption. Red implies that we need to
stop and remedy the problem. Not suitable for
most users including the environment .
(Unacceptable)
14
Resource protection
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15
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16
UPPER VAAL MANAGEMENT STRUCTURE
17
Production and Potable water
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18
Limits of Supply Rusternburg Winter
Veld Brits Pretoria Johannesburg Carletonville Bet
hal Vereeniging Sasolburg Heilbron
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19
Abstraction Purification Distribution
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20
Five Key Components
2 Supply chain evaluation
1 Commitment to Water Quality
3 Monitoring critical points
4 Management Plans
5 Independent Audit
21
Production Guidelines
Potable standards
WHO Guidelines

22
Independent verification

• Within Rand Water
• QC separated from QA
• Two tier system of evaluation
• Monthly reports to MANCO, The Board and Customers
• Internal laboratory proficiency testing
• External To Rand Water
• Fully accredited laboratory (ISO 17025)
• External ISO 9001 Audit
• Independent audit CSIR/SABS

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23
Support Programme

• Customer Focus
• Help desk
• On-line WQ information
• Education
• Employee Training and awareness
• Communications
• Research and Technical support

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24
The Reservoir Website X\Catchment
Managemnt\Webs\Reservior_v2\index.htm P
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25
Report areas
THANK YOU
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