Title: GLOBAL HR SOLUTIONS
1GLOBAL HR SOLUTIONS
ASSESSMENT CENTERS
WHY ?
Studies on management performance have clearly
demonstrated the decisive role of soft skills.
Assessment Centers are the best way of measuring
them.
WHAT FOR ?
- RECRUITEMENT
- MOBILITY
- DEVELOPMENT
- PROMOTION
MEASURES
- RESILIENCE
- VALUES
- EMPATHY
- ETC.
- LEADERSHIP
- COMMUNICATION
- MOTIVATION
- REASONING
TOOLS
- CAPP a scientifically validated ....assessment
tool (INSEAD, IMD), .multilingual, computer
based. - STRUCTURED INTERVIEWS
- ROLE PLAYS
HR FOCUS
- SUBSTANTIAL HR EXPERIENCE
- HUNDREDS OF MANAGERS ASSESSED
- WE WORK IN FRENCH, GERMAN, ....ENGLISH, SPANISH
- MULTI-CULTURAL TEAM
2GLOBAL HR SOLUTIONS
We have implemented assessment centers in the
following companies (sample)
Our answers to Your questions
For additional information or a proposal
info_at_hrfocus.ch
3 CAPP
GLOBAL HR SOLUTIONS
- CAPP
- Computer Assessment of Personal Potential
- is a leading-edge assessment system, successfully
used by human resource specialists in large
corporations world-wide for - Development - identifying unused potential and
suggesting courses of action - Placement - optimizing the fit between
individuals and available positions - Recruitment - selecting the best candidate for a
given job profile - CAPP functions as a computerized Assessment
Center. It offers the following advantages to
human resource specialists interested in using
professionally developed and scientifically
validated tools - Comprehensive assessment (cognitive and emotional
intelligence, personality, motivation, interests,
values, and communication skills) - Innovative test strategies in over 30 individual
instruments - Advanced multi-trait, multi-method approach
- Focus on objective skills measurement
- Modular architecture allowing custom-tailored
application - Versions in several languages (currently English,
French, German, Italian, and Spanish)
guaranteeing standardized assessment across
cultures - Multimedia technology
- Enjoyable and challenging learning experiences
for candidates - Comprehensive reporting of results, using
innovative analysis techniques and graphic
representations
4 CAPP
GLOBAL HR SOLUTIONS
DIMENSIONS Computer Assessment of Personal
Potential CAPP produces a comprehensive profile
of personal potential by measuring the most
important dimensions of a person's traits and
abilities, including Intelligence ? Personality
? Attitudes ? Values ? Motivation Emotionality
Coping ability ? Social skills ? Communication
skills ? Management skillsThe personal profile
produced by CAPP is organized around the
following five dimensions or domains of a
person's traits and abilities, as identified in
decades of research in psychology and
organizational behaviorCOGNITION DOMAIN
MOTIVATION DOMAIN Cognitive Capacity Need for
achievement Flexibility Need for power
Creativity Need for self-assertion Ethical
standards Need for culture Need for
affiliation EMOTION DOMAIN INTERPERSONAL
DOMAIN Emotionality Social interaction skills
Energy Leadership skills Excitability
Communication skills Apprehensiveness
Conflict management skills Stress resistance
WORK/TASK DOMAIN Methodical approach
Entrepreneurial approach Managerial efficacy
Responsibility These traits and dimensions are
assessed by means of a variety of measurement
techniques as well as via subjective
self-assessment. It is therefore possible to
contrast the candidate's self-image
with objective test results. In many cases, this
comparison is an extraordinarily valuable tool
for self-insight and the planning of programs for
personal development.
5 CAPP
GLOBAL HR SOLUTIONS
- TESTS
- Computer Assessment of Personal Potential
- CAPP, one of the most comprehensive assessment
systems available, measures a person's most
important traits and capacities. Over 30
individual instruments produce a complete profile
of personal and professional potential. -
- Multiple MeasurementCAPP is the one of the few
assessment systems based on the renowned
"multi-trait, multi-method" approach. The great
majority of the different traits and performance
skills assessed by CAPP are measured by two or
more different instruments - thereby increasing
reliability and accuracy. As shown in the
illustration below, each trait or ability in the
list is measured by several techniques and the
interpretation is limited to results that are
stable across several methods. - CAPP measures concrete skills and capacities as
well as behavioral dispositions and allows
comparing these objective results to subjective
self-evaluation. Projective tests are available
to tap unconscious aspects of the candidate's
motivation and emotionality. CAPP tests have been
carefully designed and pretested to control for
candidates' tendencies to respond with what they
perceive to be the "right" answer.
6 CAPP
GLOBAL HR SOLUTIONS
- RESULTS
- Computer Assessment of Personal Potential
- Computer analysis and scoring
- Since CAPP is administered on a computer, the
data are immediately analyzed after the end of a
session. - Detailed report
- CAPP produces for each candidate an extensive (25
pages reporting over 150 variables) but
easy-to-understand report with detailed
explanations and innovative, personalized color
charts. CAPP highlights the individuality of each
candidate by employing modern "relational
analysis" techniques, rapidly identifying
strengths and weaknesses. In addition to the
automatic report, a copy of which is given to the
candidate, CAPP computes and prints synthetic
data tables reserved for trained assessors. On
this basis, assessors can produce integrative
summaries and recommendations for personnel
decisions (for the company) and for personal
development options and career choices (for
candidates). - Innovative, personalized graphs
- Among the unique features in the reporting of the
results for each instrument are CAPP's
proprietary "personalized profile graphs". In
these graphs, traits and abilities are rank
ordered according to the degree to which their
presence or absence characterizes each candidate.
On this basis, both candidates and evaluators
immediately and intuitively grasp the special
characterstics of the profile and can rapidly
identify areas of development. - Comparison with reference groups
- CAPP scores are compared to specific reference
groups as established through CAPP administration
to real candidates. Based on the results for more
than 1'500 persons, six such specific reference
groups are currently available concretely both
male and female reference groups for each of the
following categories - ? Upper-level managers
- ? Middle-level managers
- ? Administrative and technical personnel
7 CAPP
GLOBAL HR SOLUTIONS
- CAPP VALIDITY
- Computer Assessment of Personal Potential
- The development of CAPP, while respecting the
needs and constraints of industry and the work
context, is uncompromisingly based on scientific
principles and recent research results in applied
psychology. Therefore, the validation of the
instruments making up the CAPP system has been
performed according to strict psychometric
standards. - Reliability
- Many tests in the human resource area are
self-evaluation personality scales and
questionnaires, consisting of standard items such
as simple questions or statements. There are only
very few CAPP instruments of this nature. For
these, classic item-to-scale reliability has been
established. However, most CAPP instruments are
measuring performance skills or employ the
innovative "fuzzy-set" procedure (see "Tests").
Since these procedures do not depend on items
that are combined to scales, the reliability - in
the sense of stability of the results - for these
instruments has been established via test-retest
procedures. - Construct validity
- A test is considered to be construct-validated
(in terms of content validity) when its scores on
certain dimensions correlate significantly with
other tests that are supposed to measure similar
dimensions. Under the direction of Prof. Scherer,
SIGMA has conducted intensive construct validity
analyses for each CAPP instrument, studying,
separately for each dimension, both the
correlations with other CAPP instruments and with
tests developed by other researchers. The results
have shown a high degree of construct validity in
virtually all cases. -
- Predictive validity
- Predictive validity refers to the correlation of
a test result with the concrete behavior or
achievement of a candidate and thus the test's
capacity to predict future achievements. Research
so far has shown high correlations of CAPP
dimensions with educational achievement and level
of position in a company. It can also be shown
that the CAPP profile can predict job
satisfaction and general "well-being" or life
satisfaction to an important degree. In addition,
in a series of research studies in collaboration
with industry and international organizations,
validity correlations with peer ratings (360
degree) have been obtained.