Title: ORGANISATIONAL EVENT ANALYSIS FOR EXPERENTIAL LEARNING.
1- ORGANISATIONAL EVENT ANALYSIS FOR EXPERENTIAL
LEARNING. - PROJECT ON
- COCA-COLA
2Introduction
- Coca-Cola Company is the world's largest
nonalcoholic beverage company. - It offers a portfolio of world class quality
sparkling and still beverages, starting with
Coca-Cola and extending through over 400 soft
drinks, juices, teas, coffees, waters, sports and
energy drinks that refresh, hydrate, nourish,
relax and energize. - Within our more than 400 brands are nearly 2,400
beverage products. Four of the world's top-five
soft-drink brands are ours Coca-Cola, Diet
Coke, Sprite and Fanta. Thums Up and Limca,
which are formulated to appeal to local cultures
and lifestyles.
3- With operations in more than 200 countries, we
have a diverse workforce of approximately 55,000
Company employees. - Our family of beverages accounts for
approximately 1.3 billion servings worldwide of
the 50 billion beverage servings consumed every
day-a figure that indicates both strength and
growth opportunity of the company. - The Company strives continuously to expand
beverage offerings to meet consumers' evolving
needs and tastes.
4History
- Coca-Cola was invented in May 1886 by Dr. John S.
Pemberton in Atlanta, Georgia. -
- The name 'Coca-Cola' was suggested by Dr.
Pemberton's bookkeeper, Frank Robinson. He kept
the name Coca-Cola in the flowing script that is
famous today.
5- In 1891, Atlanta entrepreneur Asa G. Candler had
acquired complete ownership of the Coca-Cola
business, whose marketing tactics led Coke to its
dominance of the world soft drink market
throughout the 20th century. Within four years,
his merchandising flair helped expand consumption
of Coca-Cola to every state and territory. - Under Robert W. Woodruff six decades of
leadership , The Coca-Cola Company took the
business to unrivaled heights of commercial
success, making Coca-Cola an institution the
world over.
6- The trademark "Coca-Cola" was registered with the
U.S. Patent and Trademark Office in 1893,
followed by "Coke" in 1945. The unique contour
bottle, familiar to consumers everywhere, was
granted registration as a trademark by the U.S.
Patent and Trademark Office in 1977, an honor
awarded very few packages.
7- Mission
- Everything we do is inspired by our enduring
mission - To Refresh the World... in body, mind, and
spirit. - To Inspire Moments of Optimism... through our
brands and our actions. - To Create Value and Make a Difference...
everywhere we engage.
8-
Vision - To achieve sustainable growth, we have
established a vision with clear goals. - Profit Maximizing return to shareowners while
being mindful of our overall responsibilities. - People Being a great place to work where people
are inspired to be the best they can be. - Portfolio Bringing to the world a portfolio of
beverage brands that anticipate and satisfy
peoples desires and needs. - Partners Nurturing a winning network of partners
and building mutual loyalty. - Planet Being a responsible global citizen that
makes a difference.
9- ValuesWe are guided by shared values
that we will live by as a company and as
individuals. - Leadership "The courage to shape a better
future" - Passion "Committed in heart and mind"
- Integrity "Be real"
- Accountability "If it is to be, its up to me"
- Collaboration "Leverage collective genius"
- Innovation "Seek, imagine, create, delight"
- Quality "What we do, we do well"
10Manifesto For Growth (5 Ps)
- Manifesto represents the beginning of a journey
which, will never end. It is a foundation upon
which will build sustainable growth as each and
every member of the Coca-Cola system recognizes
and invests in companys rich long-term
opportunities, while also accepting a renewed
responsibility for meeting its short-term
commitments.
11- People - Coke inspires to be a great work place,
where people are inspired to be the best they can
be. - Profits - Coke maximizes return to shareholders
while being mindful of overall responsibility. - Portfolio - Coke brings the global marketplace
beverage brands that anticipate satisfy peoples
desire needs. - Partners - Coke actively nurtures a winning
network of beverage and bottling partners,
building mutual loyalty. - Planet - Coke acts as a responsible citizen,
focus on environmental efforts making making a
difference wherever they engage.
12BRANDS OF COCA COLA
13The Coca-Cola Global System
- Global business is organized into six geographic
Operating Groups - 1. Africa Group2. Pacific Group3. European
Union Group4. Latin America Group5. Eurasia
Group6. North America Group
14PRODUCTS DESCRIPTION
- The Rejuvenation division offers a range of
drinks designed to improve how people feel
physically and mentally. Products include
ready-to-drink coffees, teas and herbal
beverages. - The Health Nutrition division produces a range
of products to promote health and well being. In
the US, its products encompass Minute Maid
Premium 100 juices, Hi-C fruit drinks and Minute
Maid Coolers. - The Replenishment division offers a range of
water products around the world. The division
also produces a range of energy drinks, such as
PowerAde.
15- Elsewhere in the world, the company has created
other products designed to meet the needs of
local consumers and communities. For example, in
Chile, it developed Bibo (Kapo) because mothers
wanted a healthy, noncarbonated drink for their
children.
16Coca-Cola System - Production
- The Coca-Cola formula is The Coca-Cola Company's
secret recipe for Coca-Cola. As a publicity
marketing strategy started by David W. Woodruff,
the company presents the formula as a closely
held trade secret known only to a few employees. - The actual production and distribution of
Coca-Cola follows a franchising model. The
Coca-Cola Company only produces a syrup
concentrate, which it sells to various bottlers
throughout the world who hold Coca-Cola
franchises for one or more geographical areas.
The bottlers produce the final drink by mixing
the syrup with filtered water and sugar (or
artificial sweeteners)and then carbonate it
before filling it into cans and bottles, which
the bottlers then sell and distribute to retail
stores, vending machines, restaurants and food
service distributors
17- The Coca-Cola Company and bottling partners are
not one and the same from a legal or managerial
perspective. The Company's business is focused on
creating and marketing brands and trademarks,
while Coca-Cola bottling companies produce and
package the finished beverage products and then
sell and distribute them to retail and wholesale
customers.
- These bottling partners range from international
and publicly traded businesses to small,
family-owned operations. Their governance and
management structures are separate from those of
The Coca-Cola Company.
18- The companys bottling relationships can be
divided into three types - Bottlers in which coca cola company have invested
and have a non-controlling ownership interest - Independently owned bottlers in which the company
have no ownership interest - Bottlers in which the company have invested and
have a controlling ownership interest
19The Coca-Cola Company owns minority shares in
some of its largest franchisees, like Coca-Cola
Enterprises, Coca-Cola Amatil, Coca-Cola Hellenic
Bottling Company (CCHBC) and Coca-Cola FEMSA, but
fully independent bottlers produce almost half of
the volume sold in the world. Since independent
bottlers add sugar and sweeteners, the sweetness
of the drink differs in various parts of the
world, to cater for local tastes.
20- Suppliers
- Suppliers include those business partners who
supply system with materials, including
ingredients, packaging and machinery as well as
goods and services. At a minimum, all authorized
and direct suppliers must comply with all
applicable laws and regulations, including those
concerning child labor, forced labor, abuse of
labor, freedom of association and collective
bargaining, discrimination, wages and benefits,
working hours and overtime, health and safety,
and environmental practices.
21- Customers
- Customers include large, international chains
of retailers and restaurants, as well as small,
independent businesses. Some of our customers are
major corporations as globally familiar as the
name Coca-Cola others are the corner market or
the local pushcart vendor.
22Departments of Coca Cola
- Every organization is made up of different
departments, each of these departments help Coca
Cola achieve their objectives. As Coca Cola is a
large multinational company, the amounts of
departments are huge. Each country has their own
Head Office and departments. Coca Cola is
geographically split into five geographic
operating segments, also known as strategic
business units (SBU's). The five SBU's are North
America, Africa, Asia, Europe, Eurasia and Middle
East and finally Latin America. If all these
departments perform in the correct way then that
will continue the success of Coca Cola.
23Coke In India
- Coca-Cola was the leading soft drink brand in
India until 1977 when it left rather than reveal
its formula to the government and reduce its
equity stake as required under the Foreign
Exchange Regulation Act (FERA) which governed the
operations of foreign companies in India - After a 16-years absence, Coca-Cola returned to
India in 1993 - Coca-Cola India started business, including new
production facilities, wastewater treatment
plants, distribution systems and marketing
equipment. - Coca-Cola system has invested more than US 1
billion in India - Coca-Cola is one of the country's top
international investors
24- It employs approximately 6,000 people, and
indirectly creates employment for more than
125,000 people in related industries through vast
procurement, supply and distribution system - The Coca-Cola system in India comprises 27
wholly-owned company-owned bottling operations
and another 17 franchisee-owned bottling
operations - The complexity of the Indian market is reflected
in the distribution fleet, which includes
10-tonne trucks, open-bay three-wheelers that can
navigate the narrow alleyways of Indian cities,
and trademarked tricycles and pushcarts. - Coca-Cola serves in India some of the most
recalled brands across the world, which include
names such as Coca-Cola, Diet Coke, Sprite,
Fanta, along with the Schweppes product range. - In 2002, Coca-Cola India (CCI) launched a new
advertisement campaign featuring leading
bollywood actor - Aamir Khan. The advertisement
with the tag line - 'Thanda Matlab Coca-Cola '
was targeted at rural and semi-urban consumers.
25Rural marketing strategy
- CCI's rural marketing strategy was based on three
A's - Availability, Affordability and
Acceptability. - The company opted for a hub and spoke
distribution system to market in rural areas.(
stock was transported from the bottling plants to
hubs and then from hubs, the stock was
transported to spokes which were situated in
small towns.) - Large trucks for transporting stock from bottling
plants to hubs and medium commercial vehicles
transported the stock from the hubs to
spokes.stock from spokes to village retailers the
company utilized auto rickshaws and cycles. - It made an investment of Rs 7 million to meet
rural demand . - Through its rural distribution initiatives, CCI
was able to increase its presence in rural areas
from a coverage of 81,383 villages in 2001 to
1,58,342 villages in August 2003
26Market Analysis
- Porter's generic competitive strategies
- Cost leadership
- Differentiation
- Cost focus
- Differentiation focus
- S.W.O.T.
- Strength
- Weakness
- Opportunity
- Threats
27- SWOT ANALYSIS
-
- STRENGTHS Strong brand name Co-operate
identity Global distribution Innovation - WEAKNESSES Does not enjoy the number one
position in India. Advertising was not
clear and was misunderstood in India
28- OPPURTUNITIES Possible growing demand
Expansion Reaching all segments - Glocalisation
- Catering to Health Conciouness of People
- THREATS Competition-Pepsi
- Health Drinks Fruit Juice Companies
29Suggestion To Stay ahead Of Competition
- The three main ways are through innovation,
relations or reputation. - First of all innovation can be used. This may
certainly give coca cola competitive advantage
because it introduces a new product, which many
people will want to try - People will like to purchase the commodity even
though price is high because no substitutes are
available. It may also give coca cola brand
loyalty which means customers will stay loyal to
them no matter what happens.
30- Many of coca colas plastic bottles are recycled
and as a result less resources are lost and costs
decrease. This makes profits increase. - It attracts a new market segment
- This will mean they will have a higher revenue
increasing long term profitability.
31- Another factor is marketing. This is a very
important factor for coca cola. In order for the
company to maintain its strong market position,
Coca Cola needs to continuously strengthen its
brand to maintain brand loyalty and positive
responses and differentiate itself from its
competitors - If coca cola used strong marketing it may raise
barriers to entry, thus decreasing the threat of
new entrants to the industry. - Coca Cola's brand represents quality, taste and
excitement to the market, qualities that remain
unmatched by the company's competitors, thus
severely reducing any threat of being
substituted. -
32- The message that is conveyed through Coco Cola's
advertisements implies that no matter what
personality or what ever kind of lifestyle
someone has drinking cola boosts their confidence
as well as allowing them to get pleasure from
every day activities that are considered as being
dull. - This gives a bright, bubbly, lot of energy,
loving and not to mention lively atmosphere. The
white meaning a loyal, pure and trustworthy
company