Can I Help You

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Presentation Outline

• Introduction
• Content of the Education Kit
• Individual items within the kit

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Introduction

• To spread the message of hospitality to our young
  people, the Tourism Commission has appointed the
  School of Hotel and Tourism Management at The
  Hong Kong Polytechnic University to develop a
  tourism education kit in December 2002.
• The kits have been delivered to all secondary
  schools in Hong Kong.
• The kit serves as reference materials to assist
  classroom teaching as well as the conduct of
  extra-curricular activities.

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Can I Help You? Education Kit

• The Education Kit comprises
• A programme booklet
• A teachers guide
• A board game
• 2 CDs

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Content of the Education Kit

• The content of education kit is based on a
  typical tourist visiting Hong Kong.
• Since tourists may come from different places and
  have different preferences, two characters have
  been created to introduce the different sections
  within the programme booklet and the CD.

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Xiao Ling in the Chinese version

• ? ?,? ? ? ??? ? ? ? ? ?!

Xiao Ling is an Asian tourist.
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Tim in the English version

• Hi! I'm Tim. Nice to meet you!

Tim is a Westerner.
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Programme Booklet
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Content of the Booklet
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Section 1Im Tim. Can you help me?

• We introduce a typical tourist Tim in this
  section.
• Students can learn about the likes and dislikes
  of Tim.
• A list of typical questions which a tourist might
  ask is also included in this section.

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Section 2The Things Tourists Do

• This section presents some popular tourism sites
  in the following geographic locations
• Hong Kong Island
• Kowloon Peninsula
• New Territories
• Outlying Islands

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Section 3Special Interest Tourism

• This section introduces different special
  interest tourism sites and activities including
• Ecotourism
• Cultural and Heritage
• Horse racing
• Places for children
• Museums

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Section 4Special Times for Tourists

• This section introduces some of the most popular
  festivals, holidays, and events which tourists
  may be interested.

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Section 5We have something in common. Were
both from different cultures

• Students need to be sensitive to cultural
  differences.
• This section talks about how some cultures are
  different from ours and ways which students can
  handle sensitive situations.

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Section 6Tim Is Probably Not Bi-lingual... But
You Are!

• This section includes 10 conversations between a
  typical tourist and You.
• These are common situations when tourists need
  help and how we can offer to help.

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Section 7Important Stuff If You Want A Good
Grade

• This section consists of facts and figures of
  Hong Kong tourism industry, which includes
• Top 5 Markets Ranked by Arrivals 2001
• Top 5 Markets Ranked by Visitor Spending 2001
• Length of Stay in 1997-2001 (No. of Nights)
• Hong Kong's Top 5 Special Interest Activities
  2001
• Visitor Characteristics by Purpose of Visit 2001
• Hong Kong's Top 8 Tourist Attractions 2001
• First-time versus Repeat Visitors by Major Market
  Areas 2001 ()
• Visitor Spending Patterns 2001
• Main Items Bought 2001
• Number of Hotels and Rooms 1998-2005
• Source of information Hong Kong Tourism Board

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Teachers Guide

• Teachers guide for the 7 sections of the booklet
• 10 activities and guidelines
• Other resources (e.g. list of websites)

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CD

• 2 CDs
• Programme booklet
• Teachers guide
• Chinese and English versions
• Quiz

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Board Game

• It is a game for 2 to 6 players.
• Destination cards will be distributed to the
  players. Each player will take turn to move to
  the destinations on the board according to the
  number drawn on the dice. Whoever reaches all
  the destinations assigned first will be the
  winner.
• Different lines on the game board represent
  different transportation routes. They include
• MTR Airport Express
• Taxi and Bus
• KCR
• Tram, Peak Tram, Cable Car
• Ferry

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Website

• Website
• http//www.info.gov.hk/tc/
• hospitable/education.htm
• 2 versions
• Flash version
• Text version
• Quiz

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