RTD in Cyber Government

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RTD in Cyber Government
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Almost 10 years of Research

• Government
• (National, Regional, Local)
• Business Citizen

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ENS The Time of Infancy

• 1991-1994
• 40 M EUR for 25 projects (13 RTD actions)
• Context The completion of the Single Market
• Scope Central Government (postal services,
  healthcare, environment, )
• Focus trans-European telematics services
  networks

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TAP The Time of Youth

• 1994-1998
• 100 M EUR for 63 projects (57 RTD actions)
• Context The Treaty of Maastricht
• Scope
• (1) Central Government Businesses
• Focus trans-European multimedia telematics
  services
• (2) Local/Regional Government
• Focus multimedia applications (telework,
  teleservices)
• (3) Digital Sites
• Focus validation of integrated applications in
  cities/regions

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Example 1 Electronic tracking of mailbags

• Multimedia and EDI technologies for improved
  postal services
• 10 Posts and 8 Airlines currently using the
  system developed
• Solution implemented by the permanent Postal
  Steering Committee

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Example 2 Electronic tracking of cattle

• Cross-border trade gt11 million animals/yr
• Interconnected set of databases enables
  electronic tagging and tracking of animals
• Need for this emphasized by the BSE outbreak
  (gt170.000 cattle infected)

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IST The Time of Maturity

• 1998-2002
• 55 M EUR for 35 projects (30 RTD actions)
• Context eEurope, eGovernment,
• eDemocracy
• Scope All Government levels
• Focus advanced multimedia systems

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WP ACTION LINES

• CALL 1 (1999) SYSTEMS ENHANCING THE EFFICIENCY
  AND USER FRIENDLINESS OF ADMINISTRATIONS
• CALL 2 (2000) ON LINE SUPPORT TO DEMOCRATIC
  PROCESSES
• CALL 4 (2000) SMART GOVERNMENT 2005-2010
• CALL 6 (2001) MIDDLEWARE AND DISTRIBUTED SYSTEMS
  FOR GOVERNMENTAL INFORMATION NETWORKS ?

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Administrations Sample Projects

• CYBERVOTE
• Developing a completely secured cyber voting
  system
• Based on WAP , XML , and JAVA technologies
• Enabling European citizens to vote through their
  
• mobile phones and PCs connected to Internet

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Administrations Sample Projects
TRIDENT Intelligent system transforming
aero-stereographic images into remotely
accessible 3D representation of selected sample
urban areas for improving. Urban development
planning, urban monitoring, telecom services
etc. To be tested in Madrid, Helsinki and Rome.
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Administrations Sample Projects
WEBOCRACY The WEBOCRAT system will support
communication and discussion, publication of
documents on the Internet, browsing and
navigation, opinion polling on questions of
public interest, intelligent retrieval,
calculation of summary statistics, and convenient
access to information based on individual needs
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The Socio-Economic Challenge

• After eCommerce and eBusiness,
• the next revolution is eGovernment
• joined-up government flexible access
• eGovernment single point of contact
• eDemocracy secure access for All

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A new Model for Research

• Customer centricity
• Third-Party Service Provider
• Combination of eCommerce and customer handling
  capabilities
• Front office personnel in public offices
• Multi-lingual applications
• Social acceptance

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Towards the Future
?