BA 3843 GROUP C

1
Analysis of a Decision Support SystemBuying An
Automobile and Edmunds.com

• BA 3843 GROUP C

2
Edmunds.com Supports the Automotive Consumer's
Decision

• assist automobile buyers in their auto buying
  decision
• the use of various tools

3
The Decision Role Supported by Edmunds.com

• supports the user in the acquisition of knowledge
  
• provides guidance in the purchase or sale of
  automobiles

4
The Characterization of Edmunds.com

• Knowledge in the Automotive purchasing decision
• New and Used Vehicles
• Product Information by Advice and Tips
• Pre and Post Purchase Information
• Various Consumer Tools at the Users Fingertips
• Edmunds.com Eliminates Most Problems
• Eliminating the Intimidation Factor
• User may work at own pace
• My Edmunds

5
The Characterization of Edmunds.com

• Support Offered By Edmunds.com
• Tips and Advice
• Search Features
• Site Directories
• Online Help in the decision-making process
• General Interface Help
• The Many Uses For Edmunds.com
• Automotive Consumer Information
• Various facets of the purchasing process

6
Input Information, knowledge selection, and
knowledge presentation

• Large and Varied Database
• Flexibility and Clarity
• Interface combines data and user knowledge

7
Benefits of Edmunds.com

• Access to a lot of information
• Supports entire Car Buying Process
• Connects user with local dealers

8
Any Questions?

• BA 3843 GROUP C