West Suffolk Hospitals NHS Trust

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West Suffolk Hospitals NHS Trust
5.2

• Report To Trust Board
• Date 24th April 2009
• Title Performance Report to end of March 2009
• Report of Gwen Nuttall, Chief Operating Officer

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Summary To include reference to financial impact
plus or negative.This paper focuses on the key
core targets, identified by the Department of
Health and the Healthcare Commission, summarising
performance to the end of March 2009.
Background
Recommendation The Board is asked to receive
and note the contents of this report.
Controls Assurance ReferenceThis paper relates
to Corporate ObjectiveTo Achieve performance
levels in accordance with the Healthcare
Commission Standards for Better Health
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Key Performance Indicators
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1. 2. Introduction Emergency Care
1. Introduction This report provides a
briefing to the Board members on the
performance against key targets up to March
2009. The paper focuses on the main targets,
identified by the Department of Health and the
Healthcare Commission.

• 2. Emergency Care Accident and Emergency
• Target 98 of patients seen/treated/discharged
  within 4 hours
• The Trust did not meet the 98 Target for the
  month of March (96.4). The end of year position
  was 97.1.
• Alan Bedford action plan continues to be
  implemented and monitored to ensure compliance.
  Alan Bedford will revisit the Trust in April.
• A health community action plan has been produced
  and is being monitored by an Executive level
  whole system steering group.
• Additional assessment capacity was opened in
  March in EAU, this development is improving
  patient flow in the organisation.

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3. Sexual Health Access (GUM)
Target 100 of all patients to be offered an
appointment within 48 hours during 2008/09
100 of patients referred were offered an
appointment within 48 hours in March 2009.
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4. New to Follow Up Ratios
Target To maintain the lower quartile target
during 2008/09
There were 3 exceptions that have been allowed
to be excluded from the new to follow up ratio.
The Trust has requested Clinical Haematology,
Clinical Oncology and Diabetes (Included in
General Medicine) to be excluded.
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5. 18 Weeks
Target 90 admitted patients and 95 non
admitted patients to be seen in 18 weeks by Dec
08 this target was brought forward to Oct 08.
Target has to be achieved by each specialty. The
charts show the Trusts overall position.
All Specialities are achieving the 90 and 95
targets. Overall the Trust has achieved the 18
week target with effect from October. There are
no financial penalties attached to this target.
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5.1 - 18 Weeks
ADMISSIONS
NON ADMITTED
THESE ARE INDICATIVE FIGURES ONLY FOR THE MONTH
OF APRIL
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6. Conclusion

• The Trust continues to achieve the lowest
  waiting times for inpatient, day case,
  outpatient cancer services and diagnostic tests.
• An action plan is in place to enhance the AE
  waiting time and ensure that performance is
  improved for the remainder of 2008/09 and for the
  full year 2009/10.
• Improvements have been made in sexual health
  (GUM) access with all patients being offered an
  appointment within 48 hours.
• The Trust has achieved the 18 weeks targets
  with effect from October 2008.
• Whilst Cancer performance looks to have
  slipped, this is a result of new reporting
  systems which are not yet nationally validated.