Product Overview

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Product Overview
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Procedures- setting the scene

• Are you sure that your staff
• are following the latest procedures
• are aware of procedure changes which affect them
• have read and understood changed procedures
• find procedures simple to access, use, understand
  and query?

With you can be.
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Procedures- setting the scene

• Are you sure that your company
• is keeping version control of procedure sources
• is minimising staff induction time
• creates and maintains procedures efficiently
• can audit who was told of procedure changes, when
  and why?

With you can be.
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What is OnQ2 ?

• Procedure design visualisation system
• Presents procedures on-line in a step-by-step
  manner
• uses combination of flowcharts (OnQ2s
  ActiveCharts) and multi-media explanatory
  information
• Describes and illustrates
• How to perform tasks
• How things work
• How to solve problems
• Ensures
• Latest procedures are at hand
• Users and managers are aware of changes
• Traceability

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OnQ2 Product components
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OnQPress

• Procedure-centric authoring system
• Captures operational procedures
• Automatic WYSIWYG flowchart layout
• Links flowchart steps to documents
• Easy to use
• Supports multi-media procedure descriptions
• In broad range of media data formats
• Manages and versions procedure information
• Minimises procedure maintenance costs

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Products OnQPress

• Are you sure that your company
• is keeping version control of procedure sources
• is minimising staff induction time
• creates and maintains procedures efficiently
• can audit who was told of procedure changes, when
  and why?

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OnQView

• On-line procedure viewer
• Runs inside MS Internet Explorer
• Highly visual and interactive
• Controlled, step-by-step guidance
• Multi-media, multi-view display capabilities
• Extendable systems integration capability

• Are you sure that your staff
• are following the latest procedures
• are aware of procedure changes which affect them
• have read and understood changed procedures
• find procedures simple to access, use, understand
  and query?

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• Are you sure that your staff
• are following the latest procedures
• are aware of procedure changes which affect them
• have read and understood changed procedures
• find procedures simple to access, use, understand
  and query?

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OnQ2 Technology Base

• Java based product
• Internet / Intranet enabled
• Wide range of multi-media formats
• HTML, VRML, MPEG, AVI
• Integrates 3rd party data formats
• PDF, WORD, EXCEL
• Utilises 3rd party visualisers
• Acrobat, MS Word plugins
• Available on Windows 95, 98, NT and Windows 2000

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OnQ2 Due diligence assured

• Are you sure that your staff
• are following the latest procedures
• are aware of procedure changes which affect them
• have read and understood changed procedures
• find procedures simple to access, use, understand
  and query?

• Procedure change notification
• User Role assignment
• To procedures
• To ActiveChart steps

OnQPress allows you to create roles, such as
Manager, Mechanic, or Safety Officer.
These roles are then assigned to staff members.
Individuals may have an interest in several
roles. You can even assign roles to individual
steps of the OnQ2 ActiveChart, and highlight
those parts of a procedure that are especially
relevant to a particular user.
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OnQ2 Due diligence assured

• Automatic user notification
• On user or role assignment
• On procedure creation change
• On scheduled basis
• By e-mail during OnQ2 session

• Are you sure that your company
• is keeping version control of procedure sources
• is minimising staff induction time
• creates and maintains procedures efficiently
• audit who was told of procedure changes, when and
  why?

When new employees or contractors join the
company, they can be assigned to a specific role,
ensuring instant notification of all corporate
procedures relating to that role. When a
procedure is created or updated, all the
individuals who have an interest in that
procedure will automatically be notified.
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Audits and awareness

• Procedure awareness tracking
• User compliance logging
• Compliance monitoring
• Compliance audit trails
• Improved risk management

• Are you sure that your company
• is keeping version control of procedure sources
• is minimising staff induction time
• create and maintain procedures efficiently
• audit who was told of procedure changes, when and
  why?

Managers can monitor compliance by allocating
review dates to all individuals notified of
procedure changes. OnQ2 will automatically
notify supervisors if review dates have not been
met.
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Outstanding notifications

• User compliance logging

• Are you sure that your company
• keep version control of procedure sources
• minimise procedures new employees have to read
• create and maintain procedures efficiently
• Can audit who was told of procedure changes, when
  and why?

OnQPress can be used to track outstanding user
notifications
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Unambiguous notifications

• From Email the user is taken directly to the
  changed procedure

• Can you be sure that your staff
• are following the latest procedures
• are aware of procedure changes which affect them
• have read and understood changed procedures
• find procedures simple to find, use, understand
  and query?

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Notification closing
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Notification closing

• Notification closing can be triggered by
• User opening the procedure
• Manual step within the procedure

• Can you be sure that your staff
• are following the latest procedures
• are aware of procedure changes which affect them
• have read and understood changed procedures
• find procedures simple to find, use, understand
  and query?

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Document management

• Document Management Systems (DMS) interface
• Version control and audit reporting, essential
  for ISO 9000/2000 compliance
• Customisable DMS driver

• Can you be sure that your company can
• keep version control of procedure sources
• minimise procedures new employees have to read
• create and maintain procedures efficiently
• audit who was told of procedures changes, when
  and why?

Authors are reminded to check files back into the
repository at the end of their OnQ2 session. They
are presented with the opportunity to enter
relevant notes in respect of any changes to
existing documents.
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Document versioning

• A full history of all documents is automatically
  maintained

• Can you be sure that your company can
• keep version control of procedure sources
• minimise procedures new employees have to read
• create and maintain procedures efficiently
• audit who was told of procedures changes, when
  and why?

Authors, and optionally, end users can query the
author/version/date/publication history of each
document
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Audit trails

• Audit trails for user notifications, document
  versions and publication history

Authors have a choice of audit tools. Output is
to HTML file for immediate display, dispatch or
long term storage.
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User Advantages

• EASE OF USE
• Authors
• Automatic flowchart generation
• WYSIWYG, unambiguous and consistent
• Single integrated environment
• Documents held in versioned repository
• Procedure users
• Controlled, step by step guidance
• No unnecessary clicks and getting lost
• High availability of information
• Pictures, diagrams, sound, video, with procedure
  search capabilities
• Feels familiar from training

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Corporate Advantages

• EASE OF USE
• Efficient creation, maintenance and management of
  procedures
• Quality assurance and standards compliance
• audit tools
• automatic notification
• Centralised, web-based and looking to the future
• Customisable
• Eliminates print, paper and distribution costs
• Supports flexible but controlled business change

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Price and licensing
Prices shown are for guidance only and are
current as at 1st September 2001. Please refer to
Quintic for a formal quotation.
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Price and licensing

• OnQPress Essentials Edition
• License fixed to named computer 995
• License for concurrent use 1,450
• OnQView 85
• OnQ2 Essentials Edition Small Business package
• I OnQPress, 5 OnQViews, training 1st year
  support 1,990
• OnQ2 Essentials Edition Small Business Timesaver
  package 2,750
• (as Essentials Edition package, plus
  installation/configuration and on-site training
  for 3 staff)

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Software support maintenance

• Software Support Maintenance is charged at 25
  of the software licence price
• For this you get
• Telephone support
• OnQ2 software maintenance updates
• Discount from training course prices
• Discounts from price of major software upgrades
• Ask for a summary sheet for full details of
  benefits and cover provided

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OnQ2 REASSUREs
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Fit for purpose?
Requirement
Response
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Fit for purpose?
Requirement
Response
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Fit for purpose?
Requirement
Response
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Product Overview