Introduction to the Business Eye Service

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• Introduction to the Business Eye Service
• To Social Care in Partnership Annual
  Conference, Stradey Park Hotel, Llanelli
• 12th September, 2006
• Presented by Clare Hale, Business Eye Centre
  Manager, (Carmarthenshire)

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Aim

• Overview of Business Eye
• How to access the service
• Common type of enquiries
• Case studies
• Key contacts

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Overview - What is Business Eye?

• Free, impartial, business information and
  signposting service
• Helps you find accurate and up to date
  information on a wide range of business issues
• Puts you in touch with expert advice and support

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Overview What is Business Eye? (cont)

• Funded by The Welsh Assembly
• Available to all businesses in Wales
• All sizes and sectors
• At all stages of development from start-up to
  employers of 100s
• Service managed and delivered locally in South
  West Wales by the 3 Local Authorities

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Accessing the Service

• Telephone via Pan Wales Contact Centre 08457
  969798 Simple enquiries dealt with centrally,
  more complex enquiries or those needing local
  knowledge transferred to local centres.
• Website www.businesseye.org.uk
• Free business fact sheets on-line guides
• Research Statistics
• Events Calendar
• Newsletter

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• Accessing the Service cont.
• Email
• assistance_at_businesseye.org.uk
• Face to Face by calling into your local Centre
  (see back of leaflet for address details)

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Accessing the Service - Your local Centre

• 3 Centres in South West Wales
• Ammanford Carmarthenshire
• Pembroke Dock Pembrokeshire
• Swansea Bay Llandarcy
• Enquiries dealt with over tel face to face
• Needs analysis undertaken by Senior Staff
• Information Provided (verbally or via written
  report)
• Referrals made to specialist providers

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• Accessing the Service your local centre (cont).
  
• Bilingual Service
• Staff have business knowledge / experience
• Knowledge of local area and support available
• Passionate about helping businesses to access
  support available
• Comprehensive Business Information Libraries and
  resources

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• Access to Specialist Information Resources
• Market Research Reports (Mintel Keynote)
• Mailing Lists
• Product Sourcing
• Company Reports
• Media Information (mag listings, exhibitions)
• Statistical Information

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What we dont do ..

• Provide business advice
• Provide grant funding
• Recommend Providers as the service is impartial

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Common type of enquiries

• Availability of grants and loans
• Advice to start a business
• Advice to develop a business
• Business Planning / Marketing / Advertising
  Exporting / Importing
• Help with IT issues
• Finding business premises / relocating
• Employment issues
• And many many more,

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Case Study 1

• Stephen Handley, aged 33
• Wanted help to open an Xbox and Play Station
  Games equipment rental centre
• Business Eye put him in touch with wholesalers
• Provided market research information
• Information on insurance, tax and business
  planning
• Put him in touch with IT Specialist for advice on
  stock mgt systems

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Case Study 2

• Golf Clothing Specialist Moose
• Manufacture of high quality golf clothing
• Needed information on relocation and ideas on how
  to drive the business forward
• Business Eye provided information on relocation
  options
• Also helped identify and establish contacts at
  Venture Wales (for business development advice)
  and Finance Wales (for funding)

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To Conclude

• Business Eye provides
• Free, impartial business information
• Benefits
• Saves you valuable time and resources, helping
  you access the best possible support

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Key Contacts

• South West Wales Centre Managers
• Carmarthenshire Clare Hale, 01269 590275
• Pembrokeshire Tim Fletcher, 01646 682184
• Swansea Gareth Jones, 01792 326960
• or 08457 969798

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• Thank you / Diolch
• Any questions / cwestiynnau