Airline Product Distribution

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Airline Product Distribution and the Regulatory
Framework
Y.Z. Wang ICAO
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Tourism and Aviation
Int. Pax Carried
Int. Tourist Arrivals
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Tourism and Aviation
Int. Tourist Receipts
Int. Pax Revenues
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Product Distribution
CRS
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Changing Structure
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Changing Structures
Mega CRS
Sabre Galileo Amadeus Worldspan
More Players
CRS/GDS Airlines Third Parties
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Direct Sales
CRS
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Role of Governments

• Why Regulate?
• Ensure accessibility
• Ensure transparency
• Ensure non-discrimination
• Protect consumers

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Role of ICAO

• Policy guidance at global level
• Harmonization of diverse regulation
• National Regulation US, Canada, Australia ...
• Regional Code EU, ECAC, ACAC ...

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ICAO CRS Code

• Scope of application
• Obligations of
• States
• CRS Vendors
• Air Carriers
• Subscribers

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ICAO CRS Code

• Safeguards for developing countries
• Consistent with GATS

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ICAO CRS Code
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Issues
Regulation
Desirable?
Feasible?

• Computer reservation systems

?
?

• Individual airline reservation systems and Web
  sites

x
?

• Jointly-operated airline Web sites

?
?

• Third-party Web sites
• Traditional

?
?

• Innovative (eg auction)

?
?
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Issues (Accessibility)
Developing Countries
Payment
Hard/local currency
Participation
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Issues
?
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Summary

• Rapidly changing scene
• Regulatory framework exists
• Need to address challenges and issues

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Thank you