ASQ Koalaty Kid Quality Keys

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ASQ Koalaty Kid / Quality Keys

• The Spirit and Substance of Quality in Education

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American Society for Quality

• Largest membership of quality professionals world
  wide
• Joined with Association for Quality and
  Participation
• Host of NIST, the coordinators of the Malcolm
  Baldrige Award and Standards
• Representing the works of Deming, Juran, Wheeler,
  and other leading quality professionals
• Promoting the Plan-Do-Study-Act Cycle/Quality
  Tools

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ASQs Quality in Education

• Based on the work of W. Edwards Deming
  Plan-Do-Study-Act
• Also called continuous or process improvement
• Uses more than 20 quality tools to manage
  processes and decision making

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How do the pieces fit together?

• Baldrige Assessment piece that lets us focus on
  the issues that matter (Plan the Work)
• Initiatives Benchmarking and creating best
  practices (Explore the Possibilities)
• Plan-Do-Study-Act Cycle Integrated with Quality
  Tools to work on focus areas and monitor
  initiatives (Work the Plan)

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What schools have accomplished Success Stories
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School District 15 Palatine

• Used Koalaty Kid as the framework to introduce
  quality process and tools to teachers, staff and
  students
• Worked to build internal capability in quality
  management
• Focused on making a good school district great
  Identified key indicators
• Winner Malcolm Baldrige Award Education 2003

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Avon Koalaty Kid SchoolGrayslake, Illinois
IGAP Standardized Test Results from 95 to
97 Reading 13 to 33 Math 14 to
44 Writing 24 to 32
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Avon Koalaty Kid SchoolGrayslake, Illinois
California Achievement Test Scores ( of students
scoring average or above) Language
Math Science Soc. Stud
3rd Grd 91 96 100
96 4th Grd 93 100 94
94 5th Grd 95 96 95
100
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Horace Mann Elementary School Shawnee, Oklahoma

• Behavior and attitude that effect learning
  environment -- results after one year
• Bus misconduct decrease incidents
• 112 to 33
• Disrespect--e.g., talking back, refusing to do
  work decrease incidents 674 to 38

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Horace Mann Elementary School Shawnee, Oklahoma

• Initial environment for Koalaty Kid
• Title I school 98 free / reduced lunch
• 3rd graders identified at risk in 93 to 95
• Partnered with Eaton Corporation
• Addressed student behavior and attitude--
• academic achievement followed

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Horace Mann Elementary SchoolShawnee, Oklahoma
Results from Iowa Test of Basic Skills, one
year 3rd graders gained 26 points
in Reading 23 Language Arts 24
Math 20 Composition
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Mark Twain Elementary SchoolRichardson, Texas

• Historically lowest performing, poorest
• school in district
• Dallas area property values are tied to
• districts standardized test results
• Alcatel partnership began with spirit, added
  substance later

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Mark Twain Elementary SchoolRichardson, Texas

• Results on Texas Assessment of Academic Skills
  (TAAS) for school wide achievement after one
  year (greatest gain in district)
• Writing/comprehension
• 72 to 93 passage
• Mathematics
• 65 to 81 passage

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Junction Elementary SchoolKansas City, Kansas

• Initial environment for Koalaty Kid
• 50 eligible for free or reduced lunches
• 60 kindergarten students at-risk

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Junction Elementary SchoolKansas City, Kansas

• Improvements on Kansas state assessment tests
• Math Reduction from 13.9 to 4 of 4th grade
  students scoring unsatisfactory
• Reading Increase from 71.2 to 91 students
  receiving basic or above score
• Writing Increase from 89.1 to 99 students
  receiving basic or above score

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Junction Elementary School Kansas City, Kansas

• Achievements
• 20 percentile improvement Iowa Test of Basic
  Skills over 5 years in 5th grade math reading
• 50 reduction in discipline office referrals over
  three years
• Awarded the 2000 Kansas Award for Excellence,
  Level II

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What the schools did to get thereAdapting a
system for continuous improvement
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Quality Koalaty
quality \kwol-?-te\ n, degree
of excellence koalaty \ko-al-et-e\ n, an
initiative, striving for excellence in the
education system
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Koalaty Kid Quality Spirit

• A can-do spirit implemented through school-wide
  activities
• Consistent, clear expectations
• Recognition for individuals and groups
• Student centered in approach
• Educates and involves all stakeholders in
  managing the school environment
• Uses data to drive decisions
• Engages students in learning process

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Koalaty Kid Quality Substance

• School-wide system for continuous improvement
• Rigorous application of Total Quality
  principles and tools to school improvement
  objectives / classroom initiatives / individual
  student performance

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Koalaty Kid School Process
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Key Benefits

• Schools
• Long-term, continuous improvement
• Student centered
• Flexible for all improvement efforts
• Life-long skills / desirable in business setting
• Focus on schools own objectives / easily
  customized

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ASQ Koalaty Kid Starting Out

• Learn the Plan-Do-Study-Act Cycle
• Integrate the use of Quality Tools
• Practice and receive feedback on a process that
  matters to you (SIP)

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ASQ Koalaty Kid
Starting out as a Koalaty Kid School

• Based on Deming and Plan-Do-Study-Act (PDSA)
  cycle for continuous improvement
• Experienced trainers education quality
• All partners participate
• Ongoing research
• Onsite professional development

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Koalaty Kid PDSA Process
Define the System
Plan Continuous Improvement
Standardize Improvement
ACT
Assess Current Situation
PLAN
STUDY
Study the Results
DO
Analyze Cause
Try Out Improvement Theory
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Koalaty Kid Quality Substance

• Affinity diagrams
• Flow charts
• Control charts
• Pareto diagrams
• Process maps
• Operational Definition
• Check Sheets

• Force-field analysis
• Root cause Relations diagram
• Cause effect diagrams
• Tree diagrams
• Scatter diagrams
• Multivoting / NGT

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Koalaty Kid Team Approach

• Teachers
• Administrators
• Students
• Parents

• Sponsors/partners
• ASQ
• Others

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Ongoing Commitment

• ASQ Koalaty Kid self-assessment and Baldrige
  criteria
• Expand effort

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Ongoing Commitment

• Join ASQ
• - 121,000 quality professionals worldwide
• - Training and networking opportunities
• - Publications for continuous learning
• National Quality in Education Conference

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Inquire about ASQ Koalaty Kid/Quality Keys

• Web site (www.koalatykid.org)
• ASQ Headquarters
• (800-248-1946)
• ASQ section (chair, Koalaty Kid chair)
• Local schools involved